The salesperson did an attic inspection and said they found mold and took pictures. We had a mold remediation company come in, and they did not find an issue after they replaced the roof. We choose Victors because they did attic inspections and that is when they told us that we would need mold remediation. I had a reputable company come in and check it out, but they did not recommend anything.

I was pleased with everything they did.

I have already recommended Victor's to my neighbor and friend when she is ready to deal with her roof.

Very satisfied with the job they did

3 of my neighbors are now interested & had the worker come to their houses plus residents of my sub drove by & stopped as they were interested.

They've got to stop bugging the consumer. Just mail one survey, and if they do it, it is fine, and if they don't, that is okay.

Friendly and communicated well about all aspects of the job.

Had to reschedule from original install because the crew didn’t finish their previous job as planned so I had to reschedule for a day that I couldn’t be there. They say I didn’t have to be there, but I wanted to be. That was one. Number two was there was an overcharge on the final bill. It was corrected AFTER I called and pointed it out.
Minor things, but at 10% higher than the next bid, I have high expectations.

Very thorough from start to finish. Open communication throughout project. Roof replacement designs were provided in hard copy and electronically. A benefit when selling the home. 👍

I am not happy with the way they coated the flashing. It's not that important, but I should've focused on the way they did the roof. It's in the front of the house and bothers me.

Outstanding service; as far as price goes, it's fair. The customer service is outstanding, and the service was great.

Victors did a really great job and I appreciate it. I didn't have to play any games with them. I liked that. Any questions I had, they answered. They took pictures of the process for me.

High quality materials were used

The product, warranty, and the promise of complete satisfaction with the job made my decision to use Victor’s easy. I didn’t want cheap, wanted quality. That’s what I received. Thank you Victor’s.

I believe their quality was good.

DONT LIE.

The pricing on the roof of my shed was very, very, very outside the envelope. I was quite disappointed in that.

when we called for an estimate, they were here the very next day. had called someone else earlier who didn't even call back.
your customer service is excellent

Great job, very professional and respectful. Would highly recommend Victors to everyone.

I would recommend them to anybody and would give them an A+.

I think the price was a bit higher than it should have been, in hindsight. I suspect they made quite the tidy profit off of me, and so likely most other people they work for as well. $35,000 in 2025 for a 1600 sq ft roof is absurd, when the (admittedly) cheaper and less comprehensive companies were quoting $20,000. I went with the more expensive option for peace of mind, but I strongly suspect they would have made a tidy profit at $30,000. The total materials cost couldn't have been more than $5000 and that's being extremely generous. So that was $30,000 for a day of work. Absolute highway robbery. The only saving grace in all this is that it APPEARS (time will tell) they did excellent work.

Buy me calling and make an appointment and no one showed up and then I had to call to make another appointment and they didn’t show up then another point was made some showed up but did not work and I made another phone call to schedule another appointment and no show again And finally I’d called the office again and I talked to a new project manager. He came out he assessed my problems and says I’m top priority and I’ll get on this right away. Well that was yesterday morning and all day today and still nothing. I’m getting so fed up With this company. I even asked to speak to Victor myself and he said no that I won’t be able to happen. So after conversation, I hope this gets out to Victor so I can tell him how bad his company is being ran.

Vlad came out personally and did a video of my roof, listened to my family history and worked on finding me financing

the cost was quite high.

Wish shed had been given better support as the roof sways on one side.

I suggest everybody use them.

They were all knowledgeable, polite, and did a great job. I would highly recommend them to anyone, and if I run across anyone in need, I will pass the name on.

I would recommend Victor's to anybody after the awesome experience that I had with them.

We are so happy with our new roof. We had moldy boards in our attic so the entire roof had to be done. They did the job in a day and a half and we have piece of mine and a guarantee that it won’t be back. What a great company. The quality and craftsmanship is phenomenal. I would definitely recommend them to my family and friends. Thank you again Victors Home Solution and all of the great guys who did my roof.

I just felt it was just very expensive.

I have already talked with one of the guys at Victors about decreasing the total for the inconveniences the past week, as well as clarification on some other things. As long as that happens, that is all that I need.

Some things didn’t seem to be done completely. Like checking the baffles in attic. Just not sure. ????

I'd give them a 15-star rating.

Very professional and knowledgeable. Helped answer all my questions.

The quality of the stuff that they used was decent. It was the workmanship and the price. They were one of the highest. I was taking advice from others that they were good, but based on the price they aren't. He was three times what everyone else wanted.

They exceeded my expectations and I highly recommend them.

While not the lowest price, it was a great job and obstacles didn't stand in their way.

Amazing people from start to finish. Also can’t forget the office lady I spoke with extremely helpful. Thank you Victors

I was very impressed by their work and what I saw on TV. They did an excellent job and I would recommend them to anybody.

I caution anybody that their pricing needs to be closely looked at.

They did quality work, which was fair for the price.

From sales to completion, every was friendly and knowledgeable. They listened to what I wanted and did a tremendous job.

Workmanship was great getting the job done was expedited compared pricing was exceptional high for the work that was done.

We will recommend Victor to anyone needing work done

We have talked to our family and friends and recommended Victors home solutions. We took a video on our phone that we show when talking about our new roof. Our roof has leaked for a long time so every time it rained I was worried about more damage inside and it caused the inside roof to mold. Which I didn’t know and I’m allergic to mold so I was constantly sick. Now I’m much better with all of the nasty stuff gone. The house doesn’t stink anymore either! Thank you for all of your help!!

very prof

There was damage to my property.

They have superior
products and good crews

We had a first class quality job and we paid top dollar.

The workmanship was excellent, but Victors Home Solutions - Saginaw was very sloppy, and the cleanup was not done very well.