You have a great crew. I had no problems with them at all. They kept me updated and they are good employees.
I am impressed with Victors!
Work was done perfectly.
Victors Home Solutions was good. I know they outsource their work. Only one guy knew English. The salespeople were excellent. When I wanted to talk to somebody, I had to wait for the supervisor to be able to talk to anyone. That kind of bugged me, but they did a good job.
Victors did an excellent job.
Your prices are a lot more high than other companies
The Victors team did an outstanding job from the initial Sales discussion, all the way through installation, and the follow up appointment for slight adjustments that were needed after the fact. I would definitely recommend Victors neighbors, family and friends.
Victors does excellent work.
They need to do what they say they will do. The salesman said to do the work quickly, which they did. They said the gutters would be done quickly as well, which they were. They promised a complete cleanup of the area, and they did not. I have found forty nails so far. The issue so far with the work is that the cleanup wasn't great.
I have used them two times, on separate occasions, and it was always the same quality - perfect! I'm just a firm believer, after seeing his commercials and how he puts himself up front to sell his company, and his employees and how he has trained them so superior, that when they come out, it's like dealing with Victor.
They have been taught and trained how to do their job and then it comes out really first quality.
They were really nice, friendly and professional.
I am satisfied.
They either need to complete the work on the soffit first no extra charge or reduce the cost of the job
Can’t think of anything, I just don’t make recommendations to people as a rule.
Victors was outstanding, and everything was great.
Victors is highly rated by various rating institutions and they definitely earned the ratings they have received.
They did a really good job. They told us what they would do and showed us pictures after the work was completed. We are very happy.
Victor's was a great company to deal with. They always communicated with us about the job and issues. The work is professional. The best part is I chose them not only based on their reputation but the fact that they sold, installed and warranty the job. Most companies sub-contract to other companies to do the work. Victor's holds the entire responsibility for their work, materials and warranty.
I would never use them again or recommend them to anybody.
I can't get the inspector to represent me in court, and I need his testimony to do this, and I am stuck. It is my word against who knows who, and he promised he would, and I can't get him to move. It is costing me money to wait on litigation for the inspection of the bad shape my roof and windows were left in by the previous company.
See above. It all came down to the sales tactics. I am not about high pressure. I was very close to asking the guy to leave and not choosing Victor's due to the way it was sold. F- about that part. Knowledgeable, seemed like a reasonable installation approach, etc. Too much trashing of the other companies. Felt icky to be honest. Wished it could have been done more above board - you won't get any more business from me in the future.
The Victors Team does a great job communicating with customers on all parts of the job. They made me feel comfortable that I was in good hands from the time I first contacted them until my project was completed.
Everything except the price was great. You guys are extremely expensive.
Don't waste your time; otherwise, these are the guys!
Charged more than estimated cost , Job is still not satisfactory
Victors did great work! The repesentatives were upfront and honest. The workmen were very good at what they did, and they did an excellent cleanup job. The job itself is perfect, and we're 100% happy!
The job with Victors was done very quickly and above my expectations.
VHS quality/thorough inspection left us in awe. Ryan paid attention to the details & was very knowledgeable!
I detailed some reasons which may seem small to but to me mean demonstrate that Victors did a "good" job which is what I would expect from any contractor, Victor's did not exceed my expectations and go above and beyond. By paying a premium price ($20k above our middle quote) I expected more. I recommend that Victors look at Zingerman's as a model of exceptional customer service!
They were good and respectful. They were just a bunch of good guys. They cleaned up after themselves and respected my house.
I would definitely recommend Victor’s! The professionalism, quality, promptness and attention to detail was amazing. I would definitely recommend Michael T. for your roof inspection and Evan B. for your project manager!
I was completely satisfied and pleased with the work. The gentlemen who put the roof on were very pleasant to work with.
I was very happy with how quick they were able to get the work done and everything that they did. They cleaned up and filled me in on everything. They included me in a lot of stuff and I was very happy.
Without a doubt. Did not get any other quotes so I cannot comment on the cost but was shown it was competitive. They just impressed us with their presentation about materials and workmanship.
We would recommend Victors to anyone who is considering a new roof. Each person we spoke with was knowledgeable and able to answer our questions. We like the fact that Victors will perform a yearly inspection.
I called the office and the project manager as to why the debris trailer is in my driveway two days after job was completed. No response has been received.
Excellent service from beginning to end. Highly recommend
nothing
The work is done and I can move on. I had previously accepted a offer from another roofing company to do the repairs, but after many months they never showed up to do the work and would only tell me they were busy and could not get to me. So despite all the disappointments, miscommunication, and frustration I have had with Victors, they still are not the worst roofing company I have worked with.
I would recommend them to a friend because I was very impressed with the job that they did and how fast they did it. They were clean and were so careful of windows and doors and leaving anything on the ground. I was totally happy about all of that. His father would be proud.
No consideration on offering a discount on extra materials.
Professional from start to finish
They are amazing people. The people that work there are amazing. I would recommend them and I will continue to do business with them.
I already have!!
They were knowledgeable, courteous and timely. The entire process from the estimate to the completed project was 1 week. Thank you, everybody who was involved! Ryan and John, who gave me the estimate, Erin who helped us in financing, and Keith My Project manager were all wonderful and professional.
Everything was great
They were very good and rewarding. They are all nice. They act like they care. I would recommend them.
I would recommend them to a friend because we have now used Victors for three jobs: roofing, windows, and insulation and they have done outstanding work on all three. They're very responsive to concerns and everybody that I interacted with was very friendly, professiona,l and had manners.
The 2 roofers were very efficient . The job was finished in the projected time . Well experience roofers.Quite pleasant and mannerable.
We had our roof (on house and garage), windows and gutters replaced. Each team was professional and got the work done in a timely manner.