I was told at the time of the quote that there would be different sets of workers handling different aspects of the job. What I received was the same 3 workers on both days. No idea how skilled they were from the start and had to have faith they would do a quality job. I figured out who the supervisor was when I initiated my initial contact with the crew. Was told he would come to me and keep me up to date on how they were doing.
I consulted Victors based on a mail flyer. Their Google reviews were outstanding as well. Based on my own experience I fully agree with all the 5-star reviews, from project start to end. I will definitely be considering them again for future home improvement needs!
Prompt early starters
I had been searching around for awhile for a roofer that wasn’t to high in price, but delivered quality work. They showed up early and stayed until the job was done. The efficiency that I saw was amazing.
It all went fairly smoothly despite having to reschedule because of the rain. That can't be helped.
Victors came in and completed the work, and when it looked like it was going to rain, they made sure everything was secured and finished the job.
See item 9 above I’m improvent
I had no complaints and was pleased with everything. They came at the time they said they would be there.
They were quick to respond and give me a good estimate. Their financing was terrific. All the installers were lovely and respectful.
The guys worked very well together. They were hard working and I can’t believe they did it all in one day!
The area done looks great and I would have no problem calling Victors again. I highly recommend them.
I personally was a project manager in my career. A project is the people; it is what makes a project excellent or not. I was pretty impressed with the project manager, Evan, and Joel, the salesman. They both did an outstanding job and were very knowledgeable. The crew that was sent to do the roof work did an excellent job; they worked long hours with no slacking. They got up there, and they worked. I was really impressed with the work ethic of the people that they sent.
Trustworthy to do the job correctly
They did an excellent job, and I am satisfied with it.
I didn’t get the quality for the money I paid
liked the professional way everything was handled, hardly had to ask any questions as they laid out everything, easy to talk with and liked the folder with all info. contained in it--everything was handled very professionally, politely and in a matter of time!
Very easy to deal with. Very prompt and professional service. Outstanding installation!
It has been the best experience with any tradesman that I have worked with.
Question 9 answer about things that need fixed.
I highly recommend Victor’s Home Solutions to anyone looking for a reliable, professional, and customer-focused company. Truly a 5-star experience across the board!
They are very professional and very personable to work with, even over the telephone to arrange for a job to be done. I have had my roof, gutters, and now my windows, and I would have them come back in a heartbeat if I needed anything else.
I found them friendly and professional.
We’re so glad we chose Victors for our roofing project! While the roof hasn’t been installed yet, we’ve been incredibly impressed with everything so far—especially our salesperson, Kyle. He has been amazing to work with: super friendly, patient, and really knowledgeable. He took the time to walk us through our options, answered every question (even the ones we didn’t know we had), and made us feel completely confident in our decision.
Their communication has been top-notch, and we truly feel like we’re in great hands. If the rest of the process is anything like the experience we’ve had so far, we know we’re going to be thrilled with the final result. Can’t wait to see our new roof come together!
Edit + Update!
We can officially say we had fantastic experience with Victors! After mold was found during our inspection , they got us scheduled ASAP — which was such a relief. Mason and his crew showed up right on time and kept us in the loop by sending progress pictures throughout the day. Kyle even stopped by during the install to walk the job, which really showed their level of care.
The attention to detail, communication, and professionalism were seriously top notch. And the cherry on top? A handwritten thank-you note from Shelbi at the end — such a thoughtful touch. Highly recommend this team if you’re looking for reliable, quality roofing work!
Everyone from the Sales representatives to the office personnel and finally the installation crews were just a joy to be around everyone knew and seemed to take enjoyment in their jobs. I would highly recommend this company to everyone who might ask about my new roof, and will definitely be telling all my friends about how wonderful this company is.
I will recommend because Victors took every step to make sure things were done correctly. They addressed every concern