I really enjoyed David, he was my first line of contact. He was very pleasant, knowledgeable, and patient, I didn't say yes when I met with him. After speaking to him and talking about it, I decided to go with your company. He was really a pleasure to work with.

I just referred them to one of my neighbors. They were a very good company, especially the first time I met with David, the salesperson. He was professional and had so much knowledge about what I wanted to get done. They worked diligently with me and my husband when we ran into some problems because it's an older home. It's so outstanding, I know I'll give them other business from my other neighbors.

John Baker was very communicative and let me know everything. I would recommend him. I really appreciated all of his help!

The people at the head office in Orlando were very polite and very forthcoming. The local office, they opened shortly after hurricane Ian, needs a lot of work. They are trying to do too much too fast and have not established the office properly. I have a degree and background in business administration for 40-years. They were trying to expand too fast with the damage from hurricane Ian. They have work crews that should not be installing roofs.

They were very good. I would definitely recommend them.

They are a great company and did what they were supposed to do. I am a building inspector and I am happy.

It looks awesome. I am hoping for rain, so I can test it out. It really looks beautiful.

If they clean up my driveway, I will recommend them to a friend.

Richard Adamson was very professional and the quality of the roof was excellent.

all was good

They were honest, and if there were any delays they would let me know. They provided good communication and did a good job. I shopped around and had five or six other companies, but I chose Universal. They were professional from the beginning to the end.

From beginning to end, Universal Roof & Contracting did a marvelous job. Interestingly, they offered a wind mitigation evaluation. We had an outside person complete it because we wanted to get it done through our insurance. An outsider completed the inspection per USAA's recommendation, and he stated Universal Roof & Contracting did a great job. We were very pleased with the company, from the salesperson on. They kept us apprised of everything and were very, very good.

They did a professsional job for a reasonable price.

Friendly, professional, and fair pricing. They did a great job.

I was very satisfied with the project that Universal Roofing did for us. Richard Adamson was our contact from start to finish of the project. He answered all of our questions and concerns in a timely manner. The gutter crew did an excellent job as well.

Richard, the salesman we met twice, he was not pushy and he was pleasant. He is a very good person. He represents the company well. The foreman and the installers were nice and did good work.

Universal's estimator was very thorough in this assessment of the job. He explained carefully what and why certain things would need to be done. Everything was done in a timely manner and I was kept informed each step of the way.

We are extremely satisfied with the professional, courteous and outstanding service that we received for Universal Roof & Contracting.

Well done, looks beautiful. Very pleased with my new roof.

I would 100% recommend your company.

I referred a bunch of people to them before completing my roof, and I would never refer them to anyone again.

The entire crew was great from start to finish.

I have already recommended them.

I am disappointed that they only did the roof. The name of the company is Universal Roof and Construction. I anticipated that the construction part of the name meant that they would also be able to do gutters, soffit, and fascia. They don't do any of that. That was a disappointment for me.

My salesperson was very knowledgeable and spent the amount of time I needed to understand the entire project.

I don't recommend companies.

We were very pleased from start to finish and we would highly recommend them.

The guy who was in charge was thorough and explained everything to me. He made sure everything was right and cleaned up before he left.

I already have recommended six people. I like the sales representative. He was very responsive.

Our experience with Universal R & C has exceeded our expectations...so, far. Our Estimator, Justine Feb, timely in his response, thorough in the roof inspection, knowledgeable and informative. He guided us through this process. Raquel Ferreira has been our contact in office and has informed us of every scheduled step.
Because of the excellent communication and organization, we have every confidence in the actual work quality of our roof replacement.

I was very impressed with their professionalism and the crews' ability to get the work done in one day.

Universal Roof & Contracting provided outstanding value for the quality.

They were very professional. We had a few minor things that happened but they addressed them quickly. They started when they said and got done sooner than expected.

I was shopping for a roofer because we own a big business. We own six buildings. Their rating was high, with good reviews. That is why I chose them. After I had the estimate, I checked the reviews, and their rating went down. I had already signed the contract. I said let's wait because things could change. That is why I gave them mostly two stars. 

Make sure you get what you pay for when materials are concerned.

The foreman's boss and his boss were fabulous! They rectified all of the problems, but it took a while.

Universal Roof and Contracting was a wonderful company to do business with. The first appointment with their salesman was on time. He spent a couple of hours with us going over everything. Our salesperson, Justin Feb, was honest and upfront and did not try to oversell. He was very professional. When they gave us a start time, they showed up on time with eight people. They put the dumpster in and by 4:00 pm the roof was completely finished. The workers were professional, neat, and kept the area clean. They did not blast any music to annoy any of my neighbors, which was wonderful to hear. They were not loud or obnoxious while eating lunch. Overall, it was a professional job that was well done by professionals.

I am on the HOA Board for Sawgrass CC and people have asked if I would recommend Universal. I did at first but can no longer recommend.

We were very pleased with everything that they did.

The fact that I listen to them on the radio every Saturday and heard people recommend them, and they are in our area, it was a no-brainer working with them.

Any concerns I had were immediately addressed to my satisfaction.

The people are just incredibly kind, nice, and professional.

We are still dealing with them right now.

I thought the crew was excellent. They were out here and completed 99% of my roof on the first day.

I would recommended Universal Roof & Contracting. The job was efficient and quick.

Wonderful company.

John was my sales representative and Brian was my project manager. Both were really good and went beyond what I expected.

The quality of work was exceptional. The crew was above and beyond with their workmanship. I was very satisfied with each project they did at our home.

I've used Universal Roofing & Contracting twice for my home. I was satisfied with their exceptional service and quality of materials.

I was happy. They did it professionally, on time, and cleaned up really well. I would highly recommend them.