About this company
Universal Builders of America, Inc.
Universal Builders specializes in storm damage repair/replacement of Roofing Systems, Gutters and Siding. Hail and wind can cause extensive problems for property owners. Whether it be a damaged roof, damage below the roof line, or damaged siding, the Universal Builders Team is committed to assisting and educating our clientele on the industry's most quality restorative building process. Our dedication to you combined with our experience in property insurance claims, we confidently ensure that every customer receives what they deserve as a property owner; exceptional service, trust and the professional installation of unsurpassed quality. Our project managers can assist you with all aspects of the claims process and act as your personal general contractor, coordinating every facet of the exterior restoration process. Our project managers will meet with your insurance adjuster on the property to ensure that you receive a fair and accurate claim settlement.
Types of work
GuildQuality surveys
Badges
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Satisfaction
Of 1921 surveys sent, 936 were responded toReviews 669
Of 936 respondents, 669 left a reviewRecent reviews
Tim J.
Universal made a complex and lengthy process as simple and understandable as possible. I highly recommend them.
Randy C.
Be willing to wait—they're busy.
Mealnie G.
They did a great job!
Thomas R.
I have already referred someone to their company.
Craig S.
Follow up by the QA team. If you need to repair a brand new attic fan (one of three) then communicate with me and tell me when it will be done. Overall the install went ok, except not connecting power to the fans and improperly installing a ridge vent that was removed from the contract.
Joyce T.
UBofA was very easy to work with.
Review in Scott Depot, WV
The project manager has been very open, honest, and good at explaining the process and options to us.
Review in Hurricane, WV
See below.
Judy S.
not sure
Rick S.
The quality of their work from the office to the job site.
Review in Hurricane, WV
The crew they hired to do the job didn't do a good job. Someone else had to come and spend a day and a half, and it is still not resolved. It took two days for the roof, and there was no problem there. It was not done correctly, and we are still picking up trash. There was a lot of damage to our home from the experience, and I would not recommend them to anybody else.
Review in Scott Depot, WV
The work was great and I am happy.
Russell N.
Liked the way Jeff Will walked us through the entire process
Perry H.
Did what they said they would do
Review in Victor, NY
They have done a very good job with all of our insurance claims, and they've been easy to work with.
Shawn K.
Universal Builders of America was very punctual and communicated well regarding when they were coming in regards to the scheduling, because we had bad weather, so we had to change the appointment.
Ashley I.
it was an easy and smooth process and will definitely recommend i
Mary W.
They did the job quickly and it looks great. I am very happy.
Donna S.
The crew was amazing, and the cleanup was amazing. I am very happy with the results.
Review in Carnegie, PA
N/A
Diane C.
I think their builder installers are great. I can not say that about the office staff.
Laurie H.
They were easy to work with.
Ken B.
They did a good job.
Karen D.
From the very beginning where the person knocked to the install, they worked efficiently with great customer care. They provided great service and did a great job.
Susan B.
They were excellent. Most of the workers didn't speak English, but they were very courteous and hard working. There was no swearing and they were very polite. I had a good experience and I am very thankful.
GuildQuality
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