They are excellent to work with and they have very good quality workmanship!
I got great quality at a good price.
Areas Of Satisfaction - I was most satisfied with the price and the timeline of the project.
I have tried to get my roof replaced for over a year. I worked with 3 other companies. Tridom was the only one who understood my needs. They were meticulous. They did the job in one day. They left the yard cleaner than before. I have the best looking roof in my neighborhood.
Recognized Excellence - chris overman
Communication - The salesperson communicated effectively, but the installers did not.
Installation Crew - I was not there during installation.
Areas Of Satisfaction - I was most satisfied with their presentation and offer.
Recognized Excellence - I would recognize Chris Overman for exceptional service.
Very professional. Kept in constant contact either via calls or texts. Responded to calls and texts within minutes and always very courteous and professional. Provided progress pictures and explained EVERYTHING thoroughly. Was told originally would be a 2 day project, but they were able to complete it all in one day. Johnston Camp is an asset to this company!! I couldn't be any happier with him or the work completed. I will definitely recommend them to anyone looking.
From the salesman, Johnston Camp to the finished production was a wonderful experience. I would do it again.
Very thorough and informative on how they do their process!!! Great communication and workmanship. Highly recommend.
Everyone was very nice, professional and punctual.
The crew was very professional. And the guy that I dealt with (Chris Y.) blew me away. He completely dissolved my initial feelings about contractors. He was amazing. He communicated exceptionally well, and reassured me when it came to dealing with the insurance company.
I have already recommended you.
Tridom Roofing did a outstanding job repairing damage to my home from hurricane Harvey.We installed a new roof on my home and garage.The materials used- owens corning shingles and metal roofing for garage were excellent.Also Tridom Roofing sales /project manager Chris Overman was extremely caring and went above and beyond the call of duty frequently to help take care of any issues.Tridom Roofing workers are also excellent.
They were extremely professional!
The man who was in charge of organizing everything, Johnston, was really amazing. He communicated well with us. He explained things well. For being a younger man, he managed his staff of older men very well.
They did outstanding work. My neighbors are haters now. They did a real good job. They have done several roofs in my neighborhood but ours is the nicest one.
They are small and local but they were very professional and helpful even after the work was completed.
These guys are GREAT! They showed up when they said and had enough people to finish the job in just over 1 day.
Additional Comments - I had my roof replaced about 14 years ago by one of the most respected roofers in the Houston area and I expected it to last longer, especially after it took them 5 days to install, but I began to see some rotting wood and a leak. I called original company and was not impressed with their response. One call to Tridom was all it took and I had not only a new roof, but a understanding of what was not done correctly with previous company. Odd thing for me to say...but I TRUST these folks.
Professional work and is done in a timely manner.
Tridom Roofing did a fantastic job on my project. I am in investor and I plan on using Tridom many times in the future. Tyler was on top of it the entire project and communication was excellent. Thank you Tridom Kevan S.
Tridom Roofing was always very professional in every way. Their representatives were well spoken and followed up on their words. The personnel on the job were courteous and knowledgable about their jobs and the materiels being used. Tools used on the job were always top of the line and any tools not on hand were quickly obtained for the workers. I always felt that Tridom Roofing was working for me and was not just for getting a job done and get paid.
The crew did an excellent job - the only complaint is the crew's need to rush. The crew removed and replaced the entire roof decking before replacing the shingle roof. They attempted to complete the job in one day with only two people on the roof, it was a two day job. Due to the need to rush several small issues arouse - the crew stepped through my ceiling in two places - prolonging the finished product.
We were very pleased with the quality of materials used and the workmanship. We liked the fact that there was a project manager on site the entire time the crew was working. Also, impressed with the cleanliness of the job site and that all debris was picked up. Project Manager answered any questions we had regarding the work in progress. Work was completed in two days! Love the results! Have referred them to our neighbors and others!
The work was performed efficiently, and the clean up was meticulous. They even replaced an old skylight with a new one and did not change the price. They give you a report with project photos of teh entire process and completed roof at the end of the instalation and go through a walk around check list. Their people were so good I hired them to install new rain gutters and some other wood replacement on the house we recently puchased. I highly recommend this company. Well worth every dollar I spent on the quality work I contracted them to perform.
The sales guy was wonderful.
I would recommend them to a friend. They were safe, respectful, and tried to help me out as much as they could. I would use them again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Tridom Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys