My experience was good. I learned a lot about the building process; I will have more questions to ask next time.

They were great all the way through the process, from beginning to end.

Staff in office is great. The construction contractor Zach is awesome

We are working with Greg who is charge of oversee the build and we could not be happier with Him .. He is the reason I would recommend Tilson.. He is very professional and made this a smooth and very enjoyable experience

Our journey is not complete yet so this recommendation is for the services provided to this point. The reason it’s not a ten is for the sequence of the design. In our case the site was a bit challenging so finding a floor plan to fit was difficult. I believe that the site visit should have been before signing for the floor plan. With recommendations from that visit the floor plan could fit the property more efficiently.

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The only thing I am happy about is that Chuck, who was assigned to our home build, was amazing, and the home turned out great. It is the process that I am not happy with. Tilson let our family down badly. We were new to building, and they should have informed us of what was needed for a new build.

Timely responses. Willingness to be patient with buyers. Knowledge of home products.

The price, build quality, and speed of construction all met and exceeded expectations

Areas Of Satisfaction

Areas Of Satisfaction - Our builder Summer Dinscore was an excellent communicator and ran a tight ship insuring the constitution site remained clean and schedules for each phase of construction were on time or earlier than predicted. I work with many builders in the area building custom cabinets and fully expected to see the delays I see on other job sites and I was very surprised at how quickly things moved.

My salesperson, Hayden, in San Marcos, Texas, was really awesome!

We liked that there are several plans to choose from and that they can be modified to fit our needs.

Communication

Communication - The staff has been great in communicating with us. Keeping us informed of the progress of our home.

Too long to write. Would prefer to speak to someone

They were great! Katlyn help us through the whole process.

We felt that throughout the processes everyone treated our build the way they would want theirs treated.

Sales staff and Builder superintendent were very professional to work with and very accommodating

The house turned out beautiful.

Tilson has been amazing so far! We love our project manager while our build is in process. I do feel like building a home for the first time we were not very aware of all the different options available in the house or small additions we realize now we probably should have added.

Great final product.

Communication

Communication - Brandon overly communicated throughout the process.

Quality Of Workmanship

Quality Of Workmanship - Yes

Quality Of Materials

Quality Of Materials - High quality materials across the board.

The homeowner does not want to leave a comment.

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Communication

Communication - Communication was perfect I was never left wondering what’s next. If I had a question it was always answered in a timely fashion.

Additional Comments

Additional Comments - Everyone I came in contact with was so nice and helpful. My experience thus far has not been stressful but fun and exciting! Tilson as a whole exceeded my expectations. I will be forever grateful.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations with everything. The quality of work exceeded my expectations. The work that they put into building a home definitely exceeded my expectations.

Areas For Improvement

Areas For Improvement - No areas fell short of my expectations.

Recognized Excellence

Recognized Excellence - Michelle Caudaro, my consultant, and my builder, Cole, had exceptional service.

Summer and Carlin were always there to answer any questions we had

Communication

Communication - Summer and Carlin were always there for any changes made

Quality Of Workmanship

Quality Of Workmanship - We are very happy with the work they did

Quality Of Materials

Quality Of Materials - Summer was always there to inspect good product was used

Areas Of Satisfaction

Areas Of Satisfaction - We are very happy with all the work done Tilson did

Recognized Excellence

Recognized Excellence - Summer and Carlin were very helpful they see things we did not see while building the home

Great workmanship and an exciting experience.

Amazing people and they are always willing to help however they can.

Additional Comments

Additional Comments - Everything has been great so far, looking forward to the build process now!