The in house staff was a big help when I had questions and needed help. Wayne was absolutely outstanding. He kept things going.

Listed down below but it’s all because of the service I received from Wayne and Priscella.

Additional Comments

Additional Comments - Still early in the process of the actual build but the sales team has been amazing and the transition to the builder/manager was smooth.

Very pleased with every aspect of building with Tilson!

Communication

Communication - Kim was very communicative and helpful! And still is even now that construction has started! We are very thankful for her!

Areas Of Satisfaction

Areas Of Satisfaction - Tilson employees were incredible! From starting the process and choosing our home to the actual construction, everyone we interacted with were kind, helpful, and efficient!

Will share thoughts/recommendations on e we have completed process with Tilson.

Great staff--Kim Laxton and Zach Jimerson to name a few.

Additional Comments

Additional Comments - We like the quality of Tilson Homes, their warranties and price guarantees.

I like the quick responses we get to questions.

Communication

Communication - Colton has done a great job of contacting us with updates.

Extremely poor craftsmanship

I have already recommended Tilson to a friend who was already considering having a custom home built on a lot. The "Easy Buy" program is attractive.

Tilson makes a building a beautiful house easy and does it with quality!

Colton, Summer and Laurie were amazing!

Additional Comments

Additional Comments - Colton was awesome!

Professional, knowledgeable, courteous

The experience went well overall as far as being notified by our construction manager, as to what step we were at and what to expect.

Communication

Communication - Both sales representatives Priscella S. and Construction Manager Daniel have been great on communication through email and phone.

Mike Sanchez was so communicative. He was always talking to us and answered all of our questions. He was always present, and they did a great job.

Our Tilson home is about 70% done - we are impressed with the quality materials and the quality work being done. Baylen is amazing at his job.

I am giving this a 6 solely because of Greg Freeman, John Parsons, and Jeff Waite. I have not & will not recommend the Boerne office. In fact I tell others to go the the San Marcos office. If it was not for the 3 men I mentioned this would actually be a zero. These 3 men and the work they have done has given me back my faith in Tilson and I can not recommend the builder enough. All 3 have done a fantastic job!

Our experience was really seamless. Tilson Homes met our needs from all aspects. The builder did an excellent job; he was a young man and had great attention to detail. He had a lot on his plate with the amount of builds he had, but he manages time quite well. The overall process was quite enjoyable. We knew what we wanted and planned accordingly in advance.

Additional Comments

Additional Comments - This is my second build with Boerne Tilson and we are so happy with it! Getting so close, Cole has been fantastic and on top of it!

It was good service.

Builder was excellent, sales & pricing were slow and poor communicators.

Everyone who worked through the process with us was very helpful and would listen to our concerns and needs.

I have no comment.

Great home builder

I highly recommend Tilson. Streamlined process, they handle just about everything. They have been on time with all phases of the build

Communication

Communication - They are great at returning calls and giving updates.

Communication

Communication - During our build I have always gotten a call or text back from the project manager. Very easy to work with.

I would like to single out the salesperson Priscella and our superintendent Daniel Forbes.

Areas Of Satisfaction

Areas Of Satisfaction - The sales portion form Priscella and the communication from Daniel, our superintendent, were exceptional.

Recognized Excellence

Recognized Excellence - Priscella and Daniel had exceptional service.

Additional Comments

Additional Comments - everything has been smooth and easy. very pleasant experience so far. truly exceeded expectations.

Additional Comments

Additional Comments - So far everyone is extremely professional, answers questions promptly, and is very kind on top of it!

Thos was painful experience.