They were great!
And I have.
Totally satisfied. Great company. I would use them again.
Dennis was great to work with and got the job done professionally.
Great Company! I'd use again. I never write reviews. Ever.
I was very satisfied with the work done by Roofing Annex. The crew was great and worked efficiently to complete the job, and cleaned up nicely afterwards. I would highly recommend them to anyone who wants a roofing job done right.
Yes,and I have:) Did explain what I felt to watch out for when crew on site.
Roofing Annex was very professional from start to finish. Gavin was the sales rep and Ryan was the production manager and both were great to work with. The workers did a very nice job and the work was timely. I particularly liked how responsive everyone was and what a nice job they all did with the cleanup.
We had been to 3 other roofing companies before The Roofing Annex. What would have taken months at the other places, took under a week with The Roofing Annex. Antillo was excellent.
I am very satisfied!
The Roofing Annex of Cincinnati was easy to work with, very professional and the end result exceeded our expectations.
We couldn't be happier with our new roof! From the initial inspection to the completion of the roof, Roofing Annex showed the utmost professionalism! The workmanship was top notch!
They were fair, efficient, and did a really good job of removing our old roof and putting a new one on in a timely manner.
The staff had quality workmanship, they were professional, articulate, and gave us a helpful step by step guide.
They did a fantastic job!
They had a third of the roof done but then they realized the batches were different colors. They re-did the whole roof and finished the same day.
They were a refreshing service provider in today's world with great reliability.
The Roofing Annex of Cincinnati, did excellent job installing my roof and new gutters. They gave me the best price and I would highly recommend The Roofing Annex of Cincinnati.
They did what they said they were going to do and the job went very smoothly.
Job well done.
I applaud the management of The Roofing Annex for acknowledging quality issues and effectively and responsibly addressing them. In my opinion, this management approach is as powerful as the quality of work expected by the client. Standing behind the quality of work speaks volumes.
The Roofing Annex of Cincinnati did a great job on our new roof on our very old home. We love the service as well as the quality.
I was extremely satisfied with how professional they were and what good quality service they provided us. They did a great job, did it quickly and met all of our expectations. Also, their accounting department was amazing.
I think they did an incredibly professional job. Obviously the roof is perfect but also the front end people handled it beautifully and helped me navigate it with the insurance company.
The roofing annex provided high quality service at a very fair price. Andy took the time to go over all of the questions we had, while other companies didn't even bother to send anyone to talk to us at all.
I would strongly recommend Roofing Annex of Cincinnati. Travis Colette, Roofing Annex's salesperson, really knows his stuff. He worked very well with our Liberty Mutual Insurance adjuster.
Problem Resolution - I didn't notice any problems.
Areas Of Satisfaction - I was most satisfied with the communication I received from the representative and with the staff's professionalism. They were very well organized. I have seen many construction sites and they did a good job.
Recognized Excellence - The sales representative was thorough. He showed me eight different houses that they worked on. I also spoke to a homeowner who had experience with The Roofing Annex.
Likely To Recommend - I already have.
Areas Of Satisfaction - I was most satisfied with the agreement of work to be done and the timeliness in getting it done.
Current Referrals - I have given their information to several people already and one has already gotten their roof done.
Recognized Excellence - They were all good, from Brandon through to the site manager etc. Brandon was excellent and great at carry through.
Additional Comments - It was a great job and a good experience.
Areas Of Satisfaction - We were very happy with how they handled everything.
Recognized Excellence - Chad bent over backwards to get everything rolling for us.
Additional Comments - They did a good job. They have a couple of things to go over. We're fine.
Areas Of Satisfaction - Everything from the first meeting to the end of the job.
Recognized Excellence - The first vendor, Justin Phillips, really helped me a lot.
Additional Comments - Continue on with the good work.
Areas For Improvement - none
Recognized Excellence - Both Ryan and Travis were great to work with. Ryan was exception at following up on every detail to insure quality and customer satisfaction. They were both very personable, professional and a pleasure to work with.
Areas Of Satisfaction - I was most satisfied with the quality of their product, it looks good. I liked that they were on time, did it in one day and cleaned up well.
Recognized Excellence - I would like to recognize Jerry the foreman, Brandon the sales person and Melinda for their exceptional service.
Areas Of Satisfaction - I was the most satisfied with the professionalism of The Roofing Annex's staff.
Recognized Excellence - I would like to recognize Chad and the assistant project manager.
Additional Comments - I would highly recommend The Roofing Annex to anyone who is planning on getting a roof. They were great.
Recognized Excellence - Andy Johnson was excellent to work with and Tony ran a great job site
Areas Of Satisfaction - I was most satisfied with their punctuality.
Areas Of Satisfaction - I was most satisfied with their willingness to work with me on price, and with my insurance adjuster.
Recognized Excellence - I would like to recognize John, my salesman.
Additional Comments - I was a referral for Andrea Sullivan, and I would like for her to receive her bonus.
Areas Of Satisfaction - I was most satisfied with the salesman. He was very knowledgeable, and met with our insurance people. The project manager was also very good.
Recognized Excellence - I would like to recognize my salesman and the project manager.
Areas Of Satisfaction - I was very satisfied with the completion time. They put the roof on very quickly in one day.
Recognized Excellence - Jonathan was very professional. He should be recognized for his great service.
Areas Of Satisfaction - I was most satisfied with the professionalism of the people. They talked to me and they fulfilled everything they said they were going to do in a timely and professional manner.
Current Referrals - If anyone asks I would recommend them but at this point I do not know anyone who needs a new roof.
Recognized Excellence - Chad is the one I dealt with the most. He was on top of everything and he was professional in everything that he did. He was also very ethical.
Additional Comments - I am more than satisfied with the whole experience.
Areas Of Satisfaction - I have been satisfied with the professionalism of The Roofing Annex's staff and their ability to work with my homeowners insurance.
Areas Of Satisfaction - I was satisfied with everything from start to finish. Everyone was very professional and the crew manager came over after it was done to pick up more stuff at the job site that couldn't even be seen. They did a really good job with cleaning up and everything.
Recognized Excellence - Brendan was good, as was the project manager whose name I cannot remember.
Installation Crew - The installation crew did a good job.
Likely To Recommend - The crew did a great job. The first person who came out was knowledgeable and the person who came out and checked the roof did a good job.
Areas Of Satisfaction - I was satisfied with all of it. Everyone I came in contact with who was connected with The Roofing Annex seemed to know what they were doing.
Recognized Excellence - Everyone I came in contact with did well and I am satisfied.
Areas Of Satisfaction - They initial salesperson who I spoke to was very knowledgeable and patient. He provided what I requested, not what he thought I should receive.
Current Referrals - We have shared their information with a few friends and hopefully someone will call them.
Recognized Excellence - I would like to recognize the salesperson, Zach, and the project manager, Jamey. Jamey was very personable and he did a great job.
Additional Comments - I would like to say "thanks so much for the good service" to The Roofing Annex staff and I hope my roof holds up for as long as they promised it would.
Areas Of Satisfaction - The overall installation and their customer service were very good
Recognized Excellence - Justin and the project manager were very good.