Areas Of Satisfaction - I love the cabinets!
Clean - They were very thorough.
Communication - They let me know in every step of the project what was going on.
Design - They let us be part of the design process, so we got what we wanted.
Recognized Excellence - Jose, the job foreman, was very good.
Areas For Improvement - It was a good experience all around. I don't have anything negative to say.
Areas Of Satisfaction - They met or exceeded expectations in communication. They were very good at communicating what they were doing.
Jeff is easy to work with. He kept his appointment and was prompt in getting back to me whenever I had a question. He was very knowledgeable, very personable, easy to relate to and shared his own personal experiences with his home remodeling projects. His daughter, Jenny, was also very professional and knew her craft as well. Her crew did the tiles and grout and were very professional. They were competent. They are reasonable and are not the most expensive but also not the cheapest.
Clean - They did a good job of cleaning up after themselves every evening. They used the vacuum whenever they had to do something and kept it as clean as they possibly could. You can't do a remodel without dust. They put paper on the floor and took everything down.
Respectful - It was a good crew.
Value - I definitely received a fair value for my money.
Sales Knowledge - The salesperson was definitely knowledgeable and helpful regarding my project.
Design - They did extremely well.
Recognized Excellence - I would like to recognize Jose Duran. He was very patient, very professional and knowledgeable. As we were tearing down walls, he had good ideas and also in trying to work through wiring procless.
Additional Comments - We are really happy with it and have other projects. We will call them back and keep them busy.
We had some issues with one of the subcontractors, but The Remodel Place worked it out to my satisfaction.
Recognized Excellence - The employees who work directly for The Remodel Place can be recognized for their good service.
Quality Of Materials - I'm very satisfied.
Problem Resolution - It was very good.
Recognized Excellence - I would like to recognize Jennifer, Jeff, the workers who worked on the property, and Jose.
Areas Of Satisfaction - They met or exceeded expectations in the kitchen and bathroom (where I had the most work done). It's just beautiful!
This is my second home to use TriStar to remodel. The entire team is a joy to work with, from the project manager, the electrician, the plumber, the painters. They ALL went over and above to get their job done. Communication was incredible. I cannot say enough about the team at TriStar, and I am anx... more
They did great work and were very courteous. We were very pleased with every part of the process.
Even and his staff Victor responded immediately after a rain storm in Mesquite set up humidifier and fans to prevent/remediate any possible mole and moisture. Job well done. The guys communication is key to a strong professional business and key to helping homeowners understand what is necessary to... more
Fresh Coat Painters of Richardson were GREAT to work with. They gave me all my options, took time to walk me through them, and delivered an excellent customer experience and paint job. They showed up exactly when they said they would, and cleaned up everything each evening. Also the price was reaso... more
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