The proposal was clear and was designed to meet our expectations. The installation was a one-day event, with minimal disruption, and the installers cleaned up completely before they left.

Excellent workmanship!

The process was very smooth, and I’m quite pleased with the result.

The experience was wonderful. They were professional, had the job done in one afternoon. They cleaned up everything, when they were finished with the install. Both of them were very nice and pleasant, very respectful.

I did find another shower installer for $3k less but would require immediate payment.

They are excellent!

D.J. and Alex did an excellent job.

It was all quite expensive, great work.. would hesitate only because of the price point

If anyone should ask

Yes, it all worked out

Quality work

I would absolutely recommend The Bath Authority to my friends and family. As a matter of fact, several of my close neighbors came to visit to see the final results and they were very impressed and inspired.

Yes, overall experience was positive.

Arrived on time, straight to work removing the old tub. Cleaned up, installed the shower and cleaned up all the debris prior to leaving. Fantastic job and my son loves his new shower and seat!

Excellent chance

Scheduling Accommodations

Scheduling Accommodations - It was easy.

Additional Comments

Additional Comments - They did a good job!

It took a little longer than we thought it would to get on the schedule but once the parts came in it was quick and our install team, DJ & Alex were great

It has been a month and the work is not finished. There has been no outreach from the company. I have attempted to make contact twice. Once was successful. There was no follow up from them.

We are satisfied with our new bath/shower combo. The workers were great and got everything done in one day even though we were told it could be a two day job. The only reason for the 4 stars is due to the high pressure sales during the consult. We were told the only way to get a "discount" was if we signed and paid half the same day. We ended up agreeing and it worked out well, but I strongly dislike this tactic to try to pressure people to not shop around. I would advise others to shop around before getting a quote from The Bath Authority so you can make an informed decision.

The installers were friendly and professional. They did a great job and I am very pleased.

Very happy with the whole process. Our design consultant Carl was great. Installer Gene was very professional and completed the job in a timely manner.

The assessment was explained fully as were the options. Our materials came in ahead of time. The installers did a wonderful job. They completed the job in a day and a half. It probably would have only been one day, except they had to reroute some plumbing.
As this is a handicap shower, the side of the base pan is flat. We have an issue with water running off the seat on to this edge and the floor. Upon notifying BA. They recommend a solution and ordered it. If it wasn’t for this glitch, that has yet to be rectified, I would have given them 5 stars.

Just horrible. The whole experience. And I hate the results. I’ve had three people ask me for your info and said I wouldn’t recommend you guys to my worst enemy. So you lost out on multiple peoples business. One who’s already scheduled an install through a different company that would have gone through you if I recommend because well it’s my mom

Done in 1 day, did a wonderful job!

Additional Comments

Additional Comments - Wonderful job.

I am completely satisfied with the work, the workmanship, and the courtesy care of my home. DJ and Caden were courteous. I was very satisfied with the people.