The installers were very professional and the work they did was great. If we ever need a similar job done again, we would certainly call them to do the work.
They are great.
Andre the manager is very respectful, accommodating, and hires quality employees. The salesman, Sam, is very respectful, accommodating, and gave me the best deal possible. The two gentlemen doing the installation, Tom and Joe, are as good as it gets. They are very respectful and skilled, they take the time to answer all questions, they are very diligent with the work that they do, and they are very careful to not leave a mess. Tina in customer service is conscientious, accommodating and works very hard to make sure the customer is satisfied with their purchase. I highly recommend them.
We had a very old shower replaced. We were extremely happy with the results.
We don’t recommend are experience’s. Thank you .
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of The Bath Authority of Baltimore as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys