They were very professional and on time. You could just tell they put in the effort.
They did a fabulous job. I was not going to do all of my windows, but after having such a great crew come out, I will be calling them to finish the rest of my windows. The quality of the windows is good, but the service is even better. They are the best installers on the market and provide the best service out there.
I really liked their service.
Areas Of Satisfaction - The overall service was pretty good. The salesman and the crew that did the windows, they were really nice. It was a nice experience with them.
Recognized Excellence - I would like to recognize the guy that came out to measure the windows. He was a pretty nice gentleman.
They were thorough and neat. They cleaned up very well behind the job.
They got here, and they did it quickly, but it took a lot longer to get the supplies.
Quality is first rate and the service is outstanding.
The one family that they went to and gave an estimate to said they were too high. I thought it was as well, but I had the work done anyway. I don't know anyone around here to do it. The neighbor got the work done too.
I was satisfied with the quality of the work that was given.
The gutter work was done very professionally.
Bob and Joe did a really good job.
Taylor Construction did a fine job. I had no issues. They were courteous, and they finished the job on time and as scheduled.
Taylor Construction was totally great.
I have called them 3 times about where the paint is peeling. I have yet to get that fixed.
They have great service.
They still have not finished their work and it's been over a year.
They were very professional, very fast, and they did excellent work. I had no real issues besides the cleanup. They did not finish until it was dark outside, so they missed a few things.
The day of the installation they were right on time, and they were very thorough. They clean up well afterward and were gone.
I was pleased with how fast the process of the project went. There was a series of bad experiences we had with other companies and it was nice to finally have a good one.
They did a great job. We love it!
Taylor Construction is very professional. They made sure all the debris that was dropped and the nails on the ground got picked up with their magnet.
They were on knowledgeable and very well-trained.
They do good work.
I just had some issues with the guy who was putting the siding up. He actually drilled into my heating and air unit and I was without heat for two nights during winter. He also cut my satellite line coming into my TV. He asked about my phone line and I told him I didn't have phone, just internet and said it was okay to cut it. He did realize that it wouldn't be okay to cut it since it connected my internet.
I received prompt and courteous service.
Work was exceptional, contractor were very pleasant.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Taylor Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys