Areas Of Satisfaction - My experience with Tap and Sons Electric was very good.
Recognized Excellence - I'd like to recognize Edgar.
Tap and Sons Electric is very professional, very clean and very understanding. They worked with us on just about anything we needed help on. They were very good, very professional and I would be happy to recommend them to anybody.
Areas Of Satisfaction - They always asked me my opinion before doing something and did their best to make sure everything was in the correct location and looked good.
Recognized Excellence - Raul was their best guy and Armando was awesome.
Tap and Sons Electric was very thorough and they explained everything clearly to me. With this company, I never felt that I was being talked down to and I am very satisfied.
Areas Of Satisfaction - I was most satisfied with the staff.
Recognized Excellence - The guy that came out to do the job provided exceptional service. He found issues in my home but he did not finish the job another crew came in.
Areas Of Satisfaction - Tap and Sons Electric got the job done as agreed upon and they showed up on time, which is unusual these days.
Areas Of Satisfaction - All of the work has been great. They have been easy to work with and we have not had a single problem.
Current Referrals - I would recommend Tap and Sons Electric Inc.
Recognized Excellence - Cyrus Gleason is the man that we request to come out. He is great.
Likely To Recommend - I have already recommended Tap and Sons to several of my friends and neighbors. At least one friend has used Tap and Sons with the same outstanding results that I had. Any electrical work that I need will be done by TAP and Sons, they were simply outstanding.
Areas Of Satisfaction - Punctuality and professionalism displayed by all members of the Tap and Sons Team, especially Tonya and Raul.
Recognized Excellence - Tanya and Raul did an outstanding job on both of my projects.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Tap and Sons Electric Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys