The whole team Dave, Veronica, Esteban, Jorge, Guillermo, and the installation crew were very professional. Great communication, and they worked WITH us on what WE wanted done and when.

I would highly recommend them.

Installers had to come back to caulk above and down the sides of the frame work outside. Job was completed very graciously. But would definitely recommend.

Was pleased with the install-really no issues. Sliders and windows are high quality (even the county inspector confirmed)

We were in the market for replacement windows and the ability to talk with the sales rep in SAMS Club made it easier! The scheduling for a home visit was very quick. The amount of time from picking the windows to installation was adequate! The installation technicians were very professional and the only issue, if any was a language issue. Their English was not very well! There was a window damaged during installation but it was replaced in a reasonable amount of time and it never affected the performance of the window! Over all I would still recommend FHIA remodeling to anyone interested in upgrading their windows and or doors!

Pleasant, good product, professional, followed up.

Excellent communication. On time and thorough -project manager and quality manager were excellent - installers were excellent- highly recommend

I like that I did not have to pay anything for the repair. They were fast, professional, and very polite. Big selling point was that all labor and parts are covered lifetime for all future repairs. No out of pocket cost after purchase!

Professional
Neat and clean
Appointment setter Kaitlin not pushy and told us how the program works and was spot on
Happy! Thanks

Everything went according to schedule.

Professional & respectful employees did a great job

From beginning to end, it was a great experience. They have fantastic customer service and I would definitely recommend them to anyone.

The install date took place within my request

This company is the best. From the in home sales the supervisor and the installers we were kept notified every step of the way. The windows are of superior quality and look amazing. Can’t say enough about the experience we had working with them

comments below.

They installed a door of the proper size that opes closes and locks properly.

Hard working men

Never tested windows after installing. Luckily we tried 2, just as the workers were leaving and it slammed down. Project manager came out to try to fix but ended up breaking piece so had to order a new one. It took 2 months to get. I finally called to find out it had come in and scheduled install. When the guy came out to put in the trim around the window, the trim around the arched window above the front door was bent, due to installers folded it. In the meantime the original project manager we dealt with was no longer there so had a new one. When the he called to see how trim went we told him we were unhappy with it so they scheduled to have new one installed. We scheduled it to be in am but got a call it wouldn't be until from 2-5, ok. Well the person never showed and never got a call. On Monday got a call and told Marvin that the person never showed or called. Finally 3 days later the new trim was installed. We were told they would clean the windows, never did.

I’m really happy with the entire process and results

L

They Are the best…

Very good service.

Very professional

Everything was simple for the homeowners end. Worst part is waiting for permits and such.

Excellent job, on time and complete in every way.

We needed new doors before the hurricane season, they came out in a timely manner, handled all the permits for us, there were no surprises. When it comes time for Windows I'll be calling them again.