Employees/Trade Contractors - Everyone was extremely Professional and Highly skilled in their individual trade!!
Tremendous experience thought the entire process. I strongly recommend John and his team.
Areas Of Satisfaction - Overall professionalism of John and his team. Very thorough, direct, and efficient.
Employees/Trade Contractors - Our site manager was excellent and incredibly responsive.
Expectations Met - Exceeded my expectations.
Areas Of Satisfaction - Professional and easy to work with John
We have repeatedly used Tabor Design Build for the past 17 years. We had a whole house remodel in 2000 which was superb and done on time (needed it done by Thanksgiving and it was finished 3 days before!). The company then did smaller projects over the years. This year we had a walk-in shower and an elevator put in for mobility issues for my husband. Again, Tabor delivers quality projects and the house looks fabulous and is totally ready for "aging in place."
Areas For Improvement - Absolutely did not fall short. Given the sketchy reputations many remodelers and contractors have, Tabor stands out as exemplary. The company is our "go to" construction company for many house-related projects. We have recommended them to friends/family over the years.
Areas Of Satisfaction - Installing an interior elevator is a complicated project. I was very impressed with the design (one hardly notices the elevator) and the electrical work.
Employees/Trade Contractors - The electrician (Anthony), the "demolisher" (Brian), the carpenter (Frank) the tile man (Wilbur) and the painters (several) were all excellent.
Expectations Met - Met and exceeded expectations!
Additional Comments - Think I covered everything. We are very pleased with the remodel! :)
Areas Of Satisfaction - Appreciated having the design services at project start to coordinate all of the finishes and colors.
The best experience I have had with a remodeler, and I have had three major renovations done in the last 12 years. I would not hesitate to either use Tabor again or recommend them.
Employees/Trade Contractors - There are so many people to thank in the project, and any omission is not intended to convey dissatisfaction.Of course, thanks to John and Jane for their work in getting things moving. Jane's suggestions were instrumental in the beautiful spaces we now have. Thanks to Roddy for being completely honest and for making sure things kept moving. A special thanks to Frank and Brian for treating our home like it was their own. And a special thanks to your subs--especially Wilbur and Matt--their work is perfect.
Expectations Met - Exceeding our expectations in quality.
The quality of the final work exceeded our expectations, which truly is the greatest praise possible. The design process was very iterative and comfortable and TDB excelled at both listening to our desires and more importantly drawing out from us what we wanted.
Areas Of Satisfaction - The quality of the final work exceeded our expectations, which truly is the greatest praise possible. The design process was very iterative and comfortable and TDB excelled at both listening to our desires and more importantly drawing out from us what we wanted. The weekly tagup was also extremely beneficial. The team was incredibly responsive to our desires and we were comfortable discussing options with them throughout the build.
Employees/Trade Contractors - Don did an excellent job working onsite with us underfoot and keeping us informed as to what to expect on a day to day basis. Joan's work on the floor mosaic was invaluable, and she also significantly eased the decision process for the interior decorating.
Expectations Met - I had high expectations and they met them.
Areas Of Satisfaction - Tabor Design Build truly listened to what we wanted in our home addition project. They did not feed us a pre-packaged idea, but really let us decide what options would work best for our desired outcome. The communication back and forth was always clear and we never felt in the dark on any aspect of the project. Our input was valued and listened to.
Employees/Trade Contractors - Everyone who worked on our project was fantastic. We especially appreciated Frank Howard as the lead carpenter on the job who helped make everything run as smoothly as possible each day. We also really appreciated the HVAC contractors who went above and beyond to address the heating system issues during the coldest part of the winter. Lastly, Rick Crump and John Tabor were always responsive to our questions or concerns and made sure to address every issue, big or small. We really couldn't have asked for a better crew from beginning to end.
Expectations Met - The project exceeded our expectations a hundred times over. We were amazed at the organization, craftsmanship and ability to stick to the schedule. The project finished on time and under budget with only the smallest of changes or delays along the way. We could not have asked for a better renovation project. We imagined this process being very stressful and difficult on our family, and in the end, it was one of the most stress free experiences we have had as homeowners.
Referrals - I have already recommended Tabor Design Build to a number of homeowners in our neighborhood.
Additional Comments - If we have any other home renovation projects in the future, we will only call on Tabor Design Build. We are confident in everything they do. They have made us very happy homeowners. Thank you so much.
Areas Of Satisfaction - The lead contractor was excellent and tried to get everyone to do their job on time.
I really like Tabor's organization and communication skills.
Use Comments - They set a high standard for materials they use and customer satisfaction.
Areas Of Satisfaction - I was most satisfied with the communication. The paperwork is exceptional and their management is good.
Areas Of Satisfaction - I was most satisfied with the communication.
Areas For Improvement - I wouldn't have known that some of the painting and tile work was sub standard, but Karl made sure that it turned out perfectly. This is what distinguishes your company from the rest. How many companies would have made their subcontractors completely redo work? Especially when the owner might not know the difference? This is what impressed me the most about Tabor Design.
Areas Of Satisfaction - Tabor Design Build took care of me and I am so grateful. After years of neglect, my home was in terrible state of disrepair, e.g. broken fixtures, holes in walls, inoperable doors, rotting wood, etc. The Tabor Team took my ideas and then added their own, and the result is fantastic. I am now proud of my home. I completely trusted their advice and was so impressed with their work that I ended up asking them to do more. People who know far more about construction that I do have commented on the high quality of the work and the attention to detail. Also, there was no stress at all - the staff is friendly and accommodating - going beyond what is expected or required - they almost felt like family. The guys really cared - and their actions showed it. Thank you, John, Karl, Jeff, and all the rest!
Expectations Met - The results exceeded my expectations. I wish I had more money to spend on the house!
Tabor Design Build is hands down the best contractors we have ever worked with. The entire staff is extremely professional, courteous, and just wonderful to deal with. The attention to detail is excellent, they care about the quality of the work, show up on time, every time, and try to keep the disruption of the household to a minimum. They work within a budget and there are no "surprises." We have more plans for them including renovating our kitchen in the near future, and we can't wait!
Areas Of Satisfaction - The attention to detail; the goal to make us happy with the final work product; the professionalism of the crew; and the overall great people!!
Employees/Trade Contractors - John, Heather, Karl and Matt were just great! Wonderful people, and excellent at their work. They made the entire experience pleasant.
I have never had the pleasure of working with such a fine operation. Tabor Design Build exceeded our expectations. The owner, John Tabor, was personally involved with our project. His personal dedication and commitment to customer service and craftsmanship is exhibited by everyone in his organization. I continue to be impressed with the courtesy and professionalism of his crew.
Professional & Organized - I was impressed from the beginning. On day one of the project, I was given a schedule which illustrated what to expect each day. I was pleasantly surprised with how the crew valued my time and kept me informed about project progress.
Expertise - Tabor Design and Build has the highest quality craftsmen in their organization. It was clear that everyone shared a commitment to quality and customer service.
Budget - There were never any unexpected costs.
Construction Quality - If there was a "5", I would give Tabor Design and Build a 5! Their workmanship is outstanding.
Employees & Subcontractors - Tabor Design Build exceeds expectations. At the end of each work day the project manager would, without fail, ask me if there was anything else he could help with. Customer Service and Professionalism are superb.
Areas Of Satisfaction - I was most impressed by Tabor Design Build crews' commitment to craftsmanship. With every part of the project, I was grateful that we choose TDB.
Employees/Trade Contractors - Karl, Joe, and Jeff are outstanding. Thank You for hiring only the best!
Expectations Met - The project turned out even better than we imagined. Everyone we show our new Laundry Room to is very impressed. The design works perfectly for our family and storage needs. The improved Laundry Room is a wonderful enhancement to our home. Now we have more space than we know what to do with. We are so happy we went through with the project.
Areas Of Satisfaction - I was most satisfied with the schedule and the people were easy to work with.
Expectations Met - I would say that they met or exceeded our expectations.
Additional Comments - I would say that they are certainly better than other contractors that we've had come in and I would use them again. I liked how they were able to reuse some of the previous doors and other features with the new design.
Areas Of Satisfaction - Of all the contractors I interviewed they were by far the most professional and the highest rated. Everything was very professionally done and timely, even when the contractors came.
Expectations Met - My expectations are very high, but the work was good.
John and all of the employees at Tabor Design have been wonderful to work with. I highly recommend anyone looking into a home project of any kind to contact these folks for a consultation. You will not regret your decision to have your work done by this group!
Likely To Recommend - I already have recommended Tabor Design to a couple of my neighbors! John and all of the employees at Tabor Design have been wonderful to work with. I highly recommend anyone looking into a home project of any kind to contact these folks for a consultation. You will not regret your decision to have your work done by this group!
Areas For Improvement - Absolutely no area at all. Tabor Design is the best group of building professionals I have ever had the opportunity to work with. They treated me with respect and proved themselves to be hardworking, efficient, courteous and professsional in all aspects.
Employees/Trade Contractors - Don is a magician when it comes to doing any type of handyman work. He was very easy to work with and I was very impressed with his work ethic and concern for my project.
Areas Of Satisfaction - We were extremely pleased with our experience with every member of the Tabor Design Build team, as well as being thrilled with our beautiful new master bathroom.
Employees/Trade Contractors - John and Peggy were both extremely professional, helpful and very good at helping us design our new bathroom. Drew and Joe were both great - helpful, courteous, and very competent. They both went out of their way to "go the extra mile" in every respect. And all the other members of the team, as well as all the contractors, were excellent.
Expectations Met - It's fantastic - can't say enough how pleased we are with the final product.
Areas Of Satisfaction - There was a thoroughness in the overall design of the kitchen and how it related to the rest of the house. Peggy was excellent in helping to create a design that meets our needs and desires. The trade day was an excellent way for us to meet the people who will be working on our house. Another area that is greatly appreciated is how the budget and schedule are both agreed upon and, as close as possible, stuck to. There was any nick-picking about paying for every little thing that came up, no extra fees that were unexpected.
Employees/Trade Contractors - We were throughly impressed with Don and his work ethic, his craftsmanship, his professionalism and desire to complete our kitchen to the highest quality.
Areas Of Satisfaction - I was most satisfied with the design phase of the project. I thought it was very thorough. Peggy, the designer, was very good. John, the president, was fantastic. He really took the time to listen to my needs and follow up on any concerns I had. Also, it was great to have an individual on site all day long - that was very helpful. All of the folks I worked with were very, very good, and they minimized the disruption as much as they could.
Employees/Trade Contractors - I can't say enough about John, Peggy, and Mike, who was the young gentleman who was here everyday - he was fantastic. They also handled the transition after Mike left really well. They were all just really, really great.
Expectations Met - They exceeded my expectations. I'm very, very happy with the project. It's the talk of the neighborhood!
Areas Of Satisfaction - Was very happy that Mr. Tabor was directly involved in all stages of the construction. Also very pleased with the help that Peggy provided in choosing the paint color and providing suggestions that meshed with our tastes, based on the rest of the house.
Employees/Trade Contractors - All contractors and employees were very friendly and professional.
Expectations Met - The final project met my expectations. We had several people tell us that Tabor did excellent work, so our expectations were high from the outset. We were not disappointed.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Tabor Design Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys