The company did a nice job on the roof, though my water heater stack was crooked and pushed directly ontop of it, with no air flow gap. There was a small bit of debris left in the yard and black smudge marks on my fence door, but all in all it was fairly clean. I did not like the hole that was in my living room ceiling that initially i was told they were NOT going to fix. My house was just painted on the inside so after some debate, they did come back to only patch the hole. The guy that came did not have a ladder nor drop cloths (which i supplied). The company refused to repaint where the hole was made. I work in the trades, so i know when an issue occurs due to company fault, it should be rectified quickly and to the customer's expectations. It was not in my case.I also had issues with the finance company that was used and after paying the full bill very early, i have yet to see any kind of interest reimbursement. The spot they 'fixed' my water heater stack still leaked afterwards. Also, when i dropped off the initial payment to start the job, nobody in the office was aware the money was even dropped off the following week.

They are no longer in my area, if they were I would give 5 stars, they have since moved and no longer serve the Punta Gorda area to my knowledge.

We have had multiple leaks since our guaranteed roof was installed. It finally got rectified 19 months later.

Absolutely!! We have recommended you to several people in the area👍👍👍

Surf and Turf did a beautiful and amazing job on our roof. I want to personally thank and recognize Tyler for going above and beyond. Clean and careful and top-notch service and work overall. I especially want to thank Gina in the office for following up and for being so patient. Tyler and the Surf and Turf crew are all amazing. Excellent work.

They were insanely professional from the very start. I don't take hiring people lightly; I read reviews for hours. I had eight roofers come to give me estimates, and Surf and Turf was a no-brainer; other roofers told me everything Surf and Turf showed me was true. When the salesman came, he sat on the couch, did not stand by the door like he was in a rush, videotaped, took pictures, and answered questions. We had a ton more knowledge when he left. He was extremely polite. The same day we closed, we noticed a leak that had gone undetected by the inspector. The seller said they would pay for it and wanted us to use the cheapest estimate. Surf and Turf were up front with what was included in the price. The cheaper companies had additional charges if things came up.

They were very cooperative, they cleaned up everything afterward, and I liked the tile chosen.

The work was done in a timely fashion. The work looks beautiful. It will add resale value to our home.

The Surf and Turf folks are very professional and hardworking to ensure the best for their customers, very responsive on any questions I had. Great experience and fellows to work with, thank you so much!

They did a good job and I would highly recommend them.

THey work was astounding and the work and installers were great. They did a good product for the money.

I was very satisfied of the transformation of my roof and how quickly it was done. I love coming home and seeing my "new" looking home. Thank you guys for everything!

Surf and Turf Roofing did a fantastic job on our roof. The crew came at 7:30 am and tore off the old roof of 2 layers of shingles and proceeded to replace bad plywood sheathing. Then installed an underlayment and then new shingles. They did a great job and then cleaned up all around the grounds of our home.

Would absolutely use them again in a heart beat. Wonderful to deal with from start to finish. We had two companies come out and they were honest with everything that needed to be done and told us we still had about 15 years left on the roof with the other company advising our roof was trash and needed a complete repair. For anyone that needs roof work done this is the company to go with!

I fully disclosed in advance that I would need ample plywood for repairs as per seeing other similar roofs/similar age repaired in my development. I was assured that 5 sheets eere ordered and would be more than enough. I was later overcharged $1,000.00 @9% interest for more wood cost over run. When I grieved the overcharge, I asked what about the remaining 6 new bails of shingles and extra ridge vent on my sidewalk I paid for. I later observed 4 straps of new roofing nails in the dumpster at my expense. What does surf and turf care? I paid for them. As I approached my car, I found an old rusted roofing nail next to my pass rear tire. I had also been very specific about nail risk. I will mail to them after I mow the lawn and find more. I can not comment on guality yet. It has only stormed once since installation. Status of leak arrest is still to be determined. Legally, the plywood and loose nail are breach of contract verbally. I'm sure they included a slick disclaimer in writing. As a former trucker, who delivered Owens Corning products in the 80s and as as customer and human being striving to survive on a fixed income, I hope Owens Corning takes a better look at who they are endorsing.

I have already recommended Surf and Turf Roofing.

They provided excellent, reliable service. They also paid excellent attention to detail.

I feel they were high-priced for the job they did for me.

Recognized Excellence

Recognized Excellence - I would like to recognize the salesman for his exceptional service.

Quality Of Materials

Quality Of Materials - I am very happy

Professional, quick, fairly priced and great work!

We would recommend them. They were very professional. They did an excellent job. Their prices are extremely competitive.

They were really great. They were top-notch.

Quality Of Materials

Quality Of Materials - The shingles are very durable; overall I am very pleased.

They did such a good job that I don't think any roof will last at least 20-30 years because they did such a professional job pointing out all the problems, showing me pictures of what was going on on my roof and troubleshooting the problems that were on the roof. I recommend them to anybody because they are very professional.

Contractor Knowledge

Contractor Knowledge - Surf and Turf Roofing was definitely knowledgeable and helpful regarding my project.

Quality Of Workmanship

Quality Of Workmanship - I am definitely satisfied with the quality of the workmanship.

Clean & Safe

Clean & Safe - They did a great job!

Schedule

Schedule - They were here on time!

Value Received

Value Received - I definitely feel I received a fair value for my money. After they showed me what was going on with my roof, the previous contractor did such a poor job that the insurance company wouldn't cover it due to poor workmanship. That contractor never took the old shingles off. It was a double layer of single sheets. There were leaks in several areas of our roof and a lot of intermixed shingles. That previous job was horrible. The chimney flashing was not present either.

Areas For Improvement

Areas For Improvement - Everything was done well and correctly.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the picture they showed me of my roof at the time they were doing it. They showed me the trouble spots and areas. Even though I had solar panels on the roof, they let me know the problem on the roof wasn't the solar panels. The support brackets were watertight. My neighbors were very skeptical about solar panels. They were telling me they ruined the roof. Surf N Turf Roofing told me that was not true. solar panels on your roof. They pointed out that the leak wasn't solar panels; it was the poor workmanship of the previous roofing contractor in 2013. I am ready to turn our solar panels back on. I'm very satisfied.

Current Referrals

Current Referrals - I already had told six of my friends about Surf N Turf Roofing. They are very curious.

Recognized Excellence

Recognized Excellence - Jake is the man! He let me know everything that was going on and fixed some of my lower panels on the roof. The previous contractor never fixed the lower roof panels. Wildlife got in and were making nest. I was very satisfied with that.

Additional Comments

Additional Comments - I am very satisfied and happy with their services! Owens Corning is the top-of-the-line roofing supplier. I learned about OC years ago. I'm a truck driver, and I used to haul some of their freight. When I was looking at the reviews online, I jumped on it right away. I recommend Surf N Turf right away!

Installation Crew

Installation Crew - Yes, the Surf and Turf Roofing installation crew was organized and professional.

Work Done Right

Work Done Right - Yes, my work was done right the first time

Appointments & Meetings

Appointments & Meetings - Yes, Surf and Turf Roofing showed up on time for appointments and meetings.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installation.

Recognized Excellence

Recognized Excellence - I would like to recognize Manny for his exceptional service.

Additional Comments

Additional Comments - I was satisfied with completed project.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied that it was done fast.

Recognized Excellence

Recognized Excellence - I would like to recognize the Jake.

Areas For Improvement

Areas For Improvement - They did not fall short in any area. They did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied in all areas.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone. They were all great to me.

Quality Of Materials

Quality Of Materials - Just had it installed and am confident it will last through the warranty.

The team at Surf & Turf exceeded our expectations!Plus, they gave us a beautiful roof!To say it was a struggle to get to this point would be the year's understatement, but that is due to our solar company.The entire way through, from the initial visit where the sales guy identified where our leak was coming from, all the way through the installation on Feb 19th was handled professionally and far exceeded our expectations of a roofing company.The sales guy, Dominic, was professional, informative, not pressuring, and communicative.*The production team, Jake, Tyler, and Owen, helped us out by putting up an emergency tarp and then communicated consistently about how the process would work, including the timing of third-party suppliers.The crew arrived promptly, worked like clockwork, and wrapped the day precisely at 4pm as anticipated. They kept the property cleaned up... it actually is better than when they got here!The office manager, Sarah, was professional, helpful, and super friendly. She helped where she could with the solar company, kept us updated, and sent us lots of pictures as the project proceeded. She even came out to the house and spent the day playing with our bulldog after bringing her a new toy! What company does this???Kyle, the owner, who we didn't have the pleasure of meeting, was helping in the background by approving things and empowering the team to do fantastic work for his company!Overall, would we use them again?Well, they returned today (2/21) to install a complete Waterloov gutter guard system on the house!A game day decision that was easy to say yes to based on our fantastic experience!

Quality Of Materials

Quality Of Materials - Overall I believe the products used for the install were of great quality and look beautiful.

Areas Of Satisfaction

Areas Of Satisfaction - Communication and professionalism

There is a leak in my roof. I called Surf and Turf Roofing. They sent someone to look at it. He said it would cost me $4900.00 to fix the leak. The repair would cost $300.00 in materials and require one day of labor. I have called the company multiple times. The owner has not returned my calls. No one has returned my calls. The roof is leaking. I would like for Surf and Turf Roofing to call me and resolve this as soon as possible.

Recognized Excellence

Recognized Excellence - I would like to recognize Jim.

The gentleman that came over, Mike, was very professional. When it started raining before they fixed it, they came out and put a tarp over my roof, so the bathroom wouldn't get worse. I was very satisfied with Surf and Turf Roofing!

Communication

Communication - They communicated with me very professionally.

Value

Value - I received a fair value for my money, very much so.

Additional Comments

Additional Comments - I would recommend them! I am satisfied and appreciate their services.

Everything was good, but they did not clean up after the project immediately.

The sales pitch was deceiving.

Recognized Excellence

Recognized Excellence - They were fast, responsive, explained and fixed the issue. Follow up for satisfaction.

Quality Of Materials

Quality Of Materials - High quality good warrenty

Good service, fair price and on time

Clean

Clean - excellent job, no problems

Safe

Safe - Well organized

Communication

Communication - Sales team alway on the job to answer questions

Quality Of Materials

Quality Of Materials - Great quality for the buck

Quality Of Workmanship

Quality Of Workmanship - Quality at a high level

Professional & Organized

Professional & Organized - great communication with staff and workers

Schedule

Schedule - On time

Additional Comments

Additional Comments - Would highly recommend for doing your job

They were fantastic! From the very first day that I talked to them, everything was smooth. They were very efficient and very quick in getting things done. They let me know every step of the work and when they were going to be there. They did the work we agreed to.

Professional & Organized

Professional & Organized - I would give them more than 5 stars!

Recognized Excellence

Recognized Excellence - I would like to recognize Tyler Penzak and Jeremy Lyson for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Their professionalism exceeded my expectations. When they came out to discuss the whole situation, two people went up to evaluate the roof with video. They showed us everything and all of the problems. They are the most professional company I've dealt with in a long time.

Additional Comments

Additional Comments - They were very professional. The price wasn't cheap. You get what you pay for. Working with a company that you can trust is worth the money.

Great job on the gutters.

Areas Of Satisfaction

Areas Of Satisfaction - Quick turnaround! John’s presentation was professional and clear. Two downpours later and the gutters are working great.

these guys answered the phone, came over promptly and produced a reasonable detailed estimate for re-flashing our leaking chimney. they set up a day to do the job - showed up and completed the job as promised!! no real issues to talk about. job well done - the roof doesnt leak!!!!!!

They were good from start to finish and explained everything was professional, friendly, and i would definitely recommend them to anyone who needs roofing,

Recognized Excellence

Recognized Excellence - I would like to recommend Debbie and Joe for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Additional Comments

Additional Comments - I would recommend them to anyone who needs roofing.

The roof has really been a problem. I didn't know it but until lately. The garage roof has deteriorated so bad that there is a whole in it. I didn't expect that at the price they charged.

Surf and Turf Roofing performed a fantastic job both replacing my roof and much later repairing miner wind damage experienced during a strong North Easter.

They were great. The guys that came out were great and they were here on time. We were happy.

Additional Comments

Additional Comments - It was fine. We were very happy with the work they did. They came on time, which is something we appreciate.

I am happy with the overall service.

Current Referrals

Current Referrals - I have already recommended them to two other people.

Recognized Excellence

Recognized Excellence - I was pleased with the salesperson. I met with several people, but I liked the way he did the presentation. He was the reason I chose to work with them. He was very thorough.

I like the roof, and the color came out much better than what I thought it was going to be.

Professional & Organized

Professional & Organized - They were professional and organized all the time.

Communication

Communication - I was able to text Jeremy and speak with the office if he was unable to respond.

Recognized Excellence

Recognized Excellence - I would like to recognize Jeremy Lyson.

Additional Comments

Additional Comments - They gave me advice on the color, which came out much better than what I thought.

Recognized Excellence

Recognized Excellence - I would like to recognize James for his great service.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations.

Great job from start to finish: sales , office,, job finished on time---this job was done on our business.We appreciared no .

Recognized Excellence

Recognized Excellence - Greg our sales rep >always responded quickly to our calls and questions

Areas Of Satisfaction

Areas Of Satisfaction - Did the job on time from start to finish

The work was done promptly and professionally.

Areas Of Satisfaction

Areas Of Satisfaction - The work was done on schedule and it was quality work.