Our team is monitoring developments on the COVID-19 crisis daily. We want to assure you that in an effort to ensure the safety of our team members and clients, we are taking every precaution and following all Centers for Disease Control and Prevention Guidelines, including social distancing if we visit your home. As a designated essential business under the Governor of Virginia's Executive Order, we will continue to operate and serve our clients needs in the safest manner possible. If you prefer a virtual estimate, we are providing those during this time - simply contact our office or fill out a form on our website and we will be happy to assist you!
Sunshine Contracting did an excellent job and we are very satisfied!
Areas For Improvement - Sunshine Contracting did not fall short of any of my expectations.
Areas Of Satisfaction - Sunshine Contracting met all of our expectations.
Recognized Excellence - Evryone did an excellent job.
Sunshine was recommended to me by multiple people and they meet all expectations so will pass along the recommendation in the future.
Sales Knowledge - Their ability to point to neighboring roofs and tell me the color on the spot really helped me visualize what I wanted and to make sure I picked a color the HOA would approve easily.
Communication - Responded quickly even on weekends.
Installation Crew - Very professional. Left my yard in better shape then when they arrived.
Areas For Improvement - None. The only area that caused me stress was weather delays and they can't control that!
I am always happy to support local businesses like Sunshine that provide great service. I would definitely recommend them for your home repairs and upgrades. Their prices were reasonable and their staff was extremely professional.
Communication - Cathy kept in touch with me about manufacturing delays related to COVID. Waiting sucked, but I'm happy we were able to get it done!
Areas Of Satisfaction - The first installation day was too windy to install the storm door and picture window. However, Cathy worked with the schedule to get the installation complete the following week.
Additional Comments - Overall, I am very pleased with my items and with the service provided by Sunshine. I look forward to delivery of my new screen door and other future business.
Recognized Excellence - Nate Gabino Louise and Eric did a great job.
Lead Source - I looked in one of the books we get for the area for contractors. They had a 5 star rating.
Areas For Improvement - They were good and followed up on everything. They were great.
Areas Of Satisfaction - I was satisfied with everything. The exterior of the house looks great now.
Recognized Excellence - Everybody from Ryan, the owner, and his wife were here numerous times meeting with us. Nate, Kathy, AJ and the crew were all good people.
Areas Of Satisfaction - I was satisfied with everything. I can't think of anything that stands out.
Good quality product.
Concern For Needs - The proposal was good. I wasn't there. My husband was there.
Areas Of Satisfaction - I liked the project manager, Nate. When the ball was rolling, they did a really good job. They were fast, efficient, and clean. It is a beautiful product they have. The house is transformed and looks great. They keep the cost low and affordable for people.
Recognized Excellence - I was most satisfied with the installation crew. They were very professional. Juan and Nate were very professional.
Areas Of Satisfaction - They did what they said they would do.
Lead Source - Research on Hardie website
Areas Of Satisfaction - Very professional, great workmanship, willingness to accommodate
Recognized Excellence - The team did a great job!
Sunshine did a great job with our siding replacement from sale to execution. Communication during the replacement was excellent. Issues/unknowns that arose were discussed and solved quickly by the team. Great work all around.
Recognized Excellence - Nate did a great job communicating when issues arose with recommended solutions as well as answering any questions we had during the install process. The crew was also efficient and courteous through out the process.
Areas Of Satisfaction - They met my expectations with delivery and installation
Areas For Improvement - The lead time on our doors was longer than expected, but that was out of Sunshine's control. They did a good job communicating when we asked for updates.
Areas Of Satisfaction - Installation was quick, clean, professional and done right the first time. The renderings were also helpful.
Recognized Excellence - Scott
Overall Sunshine did a good job with our roof and gutters. It looks really good. There was some damage created from the removal of old shingles where the crew should have covered our exterior balconies and rear deck. One window screen was also damaged, but no offer to replace. I informed our Project Manager of the damages, but am still waiting on the repair of the balcony railing.
Areas Of Satisfaction - The roof and gutters look great.
I was happy with the house siding installation. The staff was courteous and responsive.
Areas Of Satisfaction - satisfactory installation.
Recognized Excellence - Frank Cordero and Nate Sullivan and the construction crew.
Schedule - The pandemic of course affected production timelines but was still done within a reasonable time frame given delays.
Areas Of Satisfaction - Mr. Lee and his team were excellent, efficient and were respectful of our home and tidied after the work was completed. Scott, when coming out for the estimate, was very patient with my many ideas and questions and helped explain the process involved for each of the options.
Recognized Excellence - Mr. Lee and Scott, and Kathy for her help with organizing the project and answering all of my questions as well!
Recognized Excellence - I would like to recognize Kathy for her exceptional service.
Current Referrals - I have already referred 5 neighbors that signed up.
I have used Sunshine company in the past for window replacements and was very satisfied. They exceeded my expectations for replacement of cedar siding this fall 2020 with Hardie board. The entire staff was very professional. I would highly recommend using them.
Areas Of Satisfaction - Ryan took the time to explain the Hardie board material. And was very fair with pricing. Nate kept me well information of the project timeframe and any updates when there where necessary changes to due weather. Kevin and the construction crew where very knowledgeable of specific cluster homes on the island. They moved my shed in order to install siding vs. painting an area in the back. Kevin is a great project manager very professional.
Recognized Excellence - Ryan, Nate and Kevin and their entire construction crew!
Areas Of Satisfaction - Blown away. They did the job and THEN some.
Additional Comments - Just amazing work by a group of professionals. They are the gold standard when it comes to home contracting needs. A++++++
I was very please with the men who installed the extension gutter. They did a great job. No water, at all, in my basement since they were here. Thank you, Dorothy M. Tingen
Recognized Excellence - Yes. AJ, very personable and helpful. Also, Kathy, project manager. She had the men come promptly to my house.
Areas Of Satisfaction - They had great communication from the office team and the team on the ground. We found a great plan and the guys on the ground looked at it and realized from their building standpoint it would make sense and look nicer to tweak the design a little bit. They talked through it and discussed their idea with us and recommended going a different way. We really appreciated how they made sure we were ok with any change before they did it. The way they recommended it to look turned out fantastic.
Recognized Excellence - The foreman on the sight was great. The team that was there incredible.
Professional & Organized - They were timely. They did a great job being here right at 7 am each day they were scheduled.
Areas Of Satisfaction - In the end, the work was done very well. The finished product exceeded expectations.
Current Referrals - No, but I will be recommending the company to others in the future.
Additional Comments - In the end, the work was done very well. Everything looks great and we are very happy.
Recognized Excellence - PM Nate Sullivan
Sunshine Contracting offers great value, outstanding work, and very friendly staff.
Lead Source - I heard about Sunshine Contracting while looking for contractors via the Hardy Plank website.
Areas Of Satisfaction - I was most satisfied with the installation, and the quality of the product. They were quick and efficient, it was an overall outstanding job.
Recognized Excellence - I would like to recognize the entire staff at Sunshine Contracting for their exceptional service. From the site manager, to the older gentleman out there picking up nails, to the young guys climbing the roof!
Great company to work with. Onsite team never stops and does everything first rate.
Areas For Improvement - None
Areas Of Satisfaction - Complete process was first rate.
Recognized Excellence - On site team.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sunshine Contracting as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys