I'm happy with the system.
Bobby, the sales representative I worked with, is phenomenal.
We were satisfied with the work and how nice their customer service was.
They are a great company, do it on time, and do it right. They do what they said they would do.
SVSS was very efficient and responsive to all questions and concerns. They followed the timelines pretty well. The turn-on process dragged on but that was due to the utility company and not SVSS. I worked with Mark Greene and he was great about offering options for solar that fit our budget while still using quality products. He was open and honest about the energy credit loan and our responsibility to pay it off if we don't get the full tax credit for it come tax time. Overall, we are pleased with the company and would recommend it to anyone looking to add solar to their home.
I was very pleased with the company overall. They did an excellent job from sales thru installation. I would recommend them to friends and family.
Areas Of Satisfaction - Installation crew and the care they took to place conduit in best location for appearance on my home. Great job.
I was happy to keep my business local.
Very professional and customer service oriented company in every aspect of my project. From the salesman who was knowledgeable and was not pressure orientated, to the project manager who communicated every aspect to the project to the installers who were professional throughout. Sun Valley Solar kept and met all scheduled meetings, were on time and completed all work when stated. If your looking for a company that provides excellent customer service, Sun Valley Solar is that company for any solar project you have.
I did my research and found Sun Valley Solar Solutions sold high quality materials (SunPower", and provided excellent service throughout the project. Truly professional in every way!
Areas Of Satisfaction - No pressure sales pitch was great. Clear understanding of why SunPower products are superior to "others" on the market.Feeling good about the fact "SunPower" will stand behind the total system (panels & inverter etc.) if there is problems in the future. Seeing the daily, weekly, monthly, and yearly performance of your system on your personal computer is reassuring.
Recognized Excellence - The installation crew was great. The "team leader" of the installation crew took time to explain all aspects of the system, and even asked for paint to touch-up the outside of the home, and paint the conduit leading from the panels to the inverter.He also walked me through the turn-on/off steps and had me number the steps (1 to 4) for future reference.
Areas For Improvement - None
Areas Of Satisfaction - Communication...always knowing what was going on and when.
Recognized Excellence - Kelly O'Brien and Cole Eaton
Sun Valley was very good. Only problem was getting APS out to turn it on, Two week delay