Professional, trustworthy, builder. Excellent team that will make your dreams come true!
You won't find a more trustworthy and professional construction team. The communication and follow-up are exceptional - always available and quick to respond. The process (budget, design, build, post-build) is logical and honored at every step.Trust them to guide you. The final product is solid: meets and beats expectations. We are in the construction trades ourselves and we would build with Structures again and again.
The Structures team was an exceptional group of qualified talented professionals and continues to be. We were a long distance client which presented challenges but everything went great. All our questions and concerns were addressed in a timely matter. Our new home is beautiful, truly exceeding our expectations.
Everyone I've ever talked to about building a house has had horror stories to tell. On the other hand, our experience with Structures was incredible. Good communication, exceptional quality, finished on schedule and pretty close to on budget. Could not recommend them more highly.
If you are thinking of building a custom home in the Charleston area, Structures is the firm to go with. They have a terrific team that works with you every step of the way from initial planning thru moving in. Steve Kendrick has assembled a group of experienced professionals who know how to work with the buyer to create a unique home that meets or exceeds your expectations. And if issues arise( an they always do on a construction project), Steve and his team can be trusted to do the right thing. You feel like you are working with a trusted partner.
From our first meeting with Steve and the Structures team to the present, they have always been incredibly professional, reliable, trustworthy and honest. Not to mention we feel like good friends with every member of our team. Communication is always timely, pricing is transparent. no question goes unaddressed. They want you to be happy and they work diligently to make that happen.
Structures Building Company was the best decision I made when looking for a company who would lead me through the design/build process! A friend of mine introduced me to Structures years before I was planning on building. I was immediately impressed by everything I heard and saw concerning their work and reputation! Their quality, craftsmanship, professionalism, integrity and reputation was impeccable. From my first meeting with Steve Kendrick and his team, I could tell there was a difference that I wanted to experience. I absolutely love the home they built for me! The home they built for me fits me like a glove. Because of their expertise and guidance, they helped me make the right decisions. I wouldn't do anything differently and would highly recommend them to anyone looking to build!
We will definitely recommend Structures especially for Daniel Island. They are very knowledgable about the restrictions and building codes for the area.
overall a very good experience with a somewhat challenging project
Even though I can't imagine moving again today after having just recently moved into my new Structures home, I can say that I would definitely trust Structures to build a future home.
Our house met and exceeded our expectations. Structures process and professional staff were a delight to work with. The team kept our project moving along to finish 4 weeks ahead of schedule.
AN OUTSTANDING COMPANY IN EVERY ASPECT. WE ARE COMPLETELY SATISFIED
We have built several homes, and Structures is definitely superior to any builder we have used in the past. Their team is completely professional and extremely well organized. We used a large amount of unconventional, reclaimed materials in this house that required creativity and great technique to execute. Structures execution of our design exceeded our expectations and they came in on time! In addition, their construction manager and designer came up with creative solutions to architectural problems.
Structures was very well organized from start to finish. Their level of quality was unmatched. I felt that the entire project was in excellent hands and did not worry about anything. Because I travel a lot, my wife had the larger part of communications with Structures. She was extremely satisfied with how it went and how she was treated. The bottom line is that we ended up with a beautiful house and excellent construction. The key point to emphasize is value - I felt that we received exceptional value for the price paid and would highly recommend Structures.
Choosing a builder to build our home was a new decision for us since this was the first house we've built. We have never regretted selecting Structures and Steve Kendrick to help us design and build our home. In fact, we thank our lucky stars that Steve and his team of professionals have been in our lives to make this experience so much fun. We love our new home and the Structures family of builders.
We could not be happier with the team that Steve Kendrick has put together. They went above and beyond to make sure all of our questions and concerns were answered and resolved. The follow-up is second to none. We have built several houses and the Structures Team is second to none. If we were to ever build another house, Structures will be our builder of choice.
Steve Kendrick and the Structures team care about quality. Quality in their workmanship - Quality in their subcontractors - Quality in their relationship with the homeowners. In the end, you get a quality home built by people who care. If we could build another one, we'd build again with Structures.
This was the first house we had ever built. We were not disapointed in the process at all and found the employees to be very professional. We especially enjoyed working with the project manager Chris Hulsey. He was very patient with us throughout the process. We were also very satisfied with the timing of the build process. Structures finished the house on time, and went beyond our expectations to keep us happy! They are still easy to contact for support. Structures built a high quality home, and is an upstanding trustworthy company.
We have owned 7 new homes in 5 different states, 3 or which were built from the ground up, and have never worked with such a professional builder. Structures has been a pleasure to work with every step of the way. Their attention to detail and timely responses made the whole process run smoothly. The friendly and knowledgeable staff is exceptional. The Structures team listened to our needs and desires and we now have the quality dream home we always envisioned for our retirement home.
Areas For Improvement - absolutely none.
Areas Of Satisfaction - Attention to detail and quick responses to questions and issues. They carefully planned, estimated and designed the job with a focus on quality. Construction was done safely and with craftsmanship that reflected the approach to assuring that we got a product that we expected. The very few mistakes were corrected without question.
Our experience with Structures was top-notch. We initially had concerns given that we live 800 miles from Mt. Pleasant, but the entire Structures team made certain to keep us well-informed throughout the entire building process, providing us with their expert guidance every step of the way. Our concerns proved unfounded as Structures were excellent in every way. We have recommended Structures highly to everyone who has asked about our experience.
We were really pleased with Structures and our custom home building experience. Structures is a talented, knowledgeable and dedicated group working to exceed expectations. The most satisfying aspect overall, was the comfort in knowing the quality and craftsmanship will last the test of time.Structures did an incredible job! It was a fun and enjoyable process and hope to do it again.
We chose Structures to build our second home in Charleston, South Carolina while living in Chicago. From the design phase to the finished product, the Structures team was there every step of the way making sure the process went smoothly and the home of our dreams became a reality. It was clear throughout that Structures priorities are exceptional quality and complete customer satisfaction. Steve and his team are personable and honest - truly taking pride at every stage. We love our home and would highly recommend Structures to anyone considering a custom built home - a Structures home stands out among the rest.
Structures provided a seamless and quality building experience from start to finish. The design service in particular allowed us to make our cabinetry, plumbing, hardware and other selections in an efficient and effective manner, despite that fact that we live in another state. In addition, the communications process among Structures, our architect and our interior designer was excellent.
Areas Of Satisfaction - Structures has integrity , experience and excellent communication skills which makes the building process a pleasure. There is no better piece of mind then moving in a home built by Structures & knowing the quality and beauty of your investment for years to come!
For someone who had never constructed a custom home before, we were certainly concerned about selecting the right builder. Every builder will tell you what you want to hear during the vetting process but as everyone knows, talk is cheap. Every phase of the process followed closely to what Structures said they were going to do. The pricing was accurate, the allowances were accurate, the timetable was accurate. In short, no surprises. Couple that with a project team well versed in building high end homes and who really enjoy what they do, my wife and I could not have more pleased.Any prospective Structures clients can rest easy if they hire Steve and the Structures team.
Employees & Subcontractors - Big time plus for the Structures team. Not only are they very professional and courteous, you can tell they really enjoy what they do. They have a real sense of pride in bringing projects to completion.
We couldn't be more pleased with the entire Structures team. Their professionalism and their dedication to delivering our custom home to our complete satisfaction exceeded our expectations and we highly recommend them.
I would, without hesitation, recommend Structures to build your home. The Structures team is dependable, honest and most definitely builds to the highest of expectations. The quality of the materials used and the quality of craftsmanship is beyond measure. Just an all-around pleasure to work with.
Areas Of Satisfaction - 1. Quality of materials used2. Integrity of team3. Communication is consistent and timely4. Organization allowed for a timely build process
I think they're wonderful. They bend over backwards to assist you, and they go way out of the way to get us what we want. We went over the plans with them again and again, and they put in so much effort. We are very appreciative.
Areas Of Satisfaction - They bent over backwards to fulfill what we wanted. The whole thing works so well and fluidly. We did most of this over email, and they were so good about communicating with us. They double checked to make sure the original choice was what we wanted.
Areas Of Satisfaction - Customer service and quality/attention to detail
Areas Of Satisfaction - In all areas. They did what they said they would do, and more!
This has been a terrific experience from the initial conversation, through choosing and working with the architect, and then through the actual build. Structures helped us work through some severe lot drainage issues as well as satisfying certain restrictions with the Village that we are in. I have discussed the book 'GOOD TO GREAT', which addresses how to build great companies, with Steve Kendrick. Not only was Steve aware of the book he plays the tapes in his car. It is apparent that he has built his company with exceptional people.This is a GREAT organization that anyone who plans to build or remodel should use. We would be happy to answer anyone's questions about our experience.
Communication - Wonderful communication in terms that we understand.
Clean & Safe - Neighbors cannot believe how clean the site is kept.
Expertise - Expertise AND the willingness to execute on that expertise is well beyond the scope of their competition.
Communication - Very responsive to questions and proactive with anticipated events. We have had no negative surprises, only a positive experience!
Likely To Recommend - We are already recommending them and will be a positive mouthpiece in the future. Everyone should use them!!! This has been a terrific experience from the initial conversation, through choosing and working with the architect, and then through the actual build. Structures helped us work through some severe lot drainage issues as well as satisfying certain restrictions with the Village that we are in. I have discussed the book 'GOOD TO GREAT', which addresses how to build great companies, with Steve Kendrick. Not only was Steve aware of the book he plays the tapes in his car. It is apparent that he has built his company with exceptional people.This is a GREAT organization that anyone who plans to build or remodel should use. We would be happy to answer anyone's questions about our experience.
Areas Of Satisfaction - This has been a terrific experience from the initial conversation, through choosing and working with the architect, and then through the actual build. Structures helped us work through some lot issues as well as satisfying certain restrictions with the Village that we are in. This is a GREAT organization!!
Areas Of Satisfaction - They are a first class group of people who surround themselves with honest, talented, and conscientious subcontractors which result in a highly satisfied customer!
Working with everyone on the Structures staff was an amazing experience considering that we were 1000 miles away during the entire construction process. Every detail was identified and completed according to contract.
The design and build process was well planned and delivered a high quality home that we are enjoying. We especially appreciate Structure's commitments to high quality and customer satisfaction as well as the experience and communication abilities of Structures' personnel.
Easier Than Expected - They are good people, not just good builders. I like them as friends, not just as workers, but as friends.
Additional Comments - They are energy conscious, quality conscious, and think about how a house should be in today's marketplace. Great builders! House is beautiful and not like everything else you see.
Areas Of Satisfaction - Their pride and ability to get things done efficiently and in a cost efficient manner was great. They always kept our budget in line. They had a contact person who was always there and who we directly communicated with and who had a weekly profile for us as far as what was coming next and what to expect. He gave us a time when it would be done and pictures of the house. He kept us in the loop quite effectively.
Lead Source - When we went down to look at Charleston as a place to build a home, coincidentally every home we liked happened to be a home built by Structures. We asked who was doing these houses and once we decided to build a house we figured we would like to get them to build our house. We liked the style and we had a concern with the green aspect of the house. The materials and stuff. They sold a lot of the energy efficient stuff and things that wouldn't wear out. They seemed like a company that knew what was going on in building. They didn't try to sell you just stock stuff. It was mostly the case that every house that we liked was built by Structures. And once we decided that we could build just as efficiently as we could buy we wanted structures to build it.
Additional Comments - They're just a very good company and great people. They have a great product and they merchandise it well. There is never any conflict and they always look to resolves issues quickly. At the end of the day you think of them more as a friend rather than a supplier or someone who built your house.
Additional Comments - Very professional and knowledgeable in all phases of the building process. Their team works well together. Always explains things in lay terms. Will offer alternative solutions during the building process if they notice a better way for something to be done. Very upfront & address's any issues that arise and takes responsibility. We would highly recomend them and do!
Additional Comments - If people are looking for a custom builder that will give them a very personal approach and listen to their needs then this is the right company.
Additional Comments - We are extremely pleased with the professionalism of the Structures' team. Our design had many complicated details that were solved without the associated stress that normally accompanies an architecturally challenging project.They respected our tight budget demands and worked with their subs to get every detail right. Structures' dedicated staff built a wonderful home for us.We would highly recommend them.
Additional Comments - Structures Building Company exceeded our expectations and my being an Architectural Designer with 25 years of experiance made that conciderably more difficult.
Additional Comments - They were the greatest team I've ever worked with! They are a bunch of unbelievably professional and excellent group of people who care. We have done a lot of construction, and it is hard to find a company that cares the way that they do. They have done an incredible job!
Additional Comments - We had a wonderful experience with Structures and think they built a beautiful and well constructed house. We will absolutely recommend them to friends and family.
Additional Comments - Every person with whom we have dealt is a really good person. Mary and I trust them completely to always do the right thing. We love the home.
Additional Comments - If we were to build another house, they would be the only people I would go to.
Additional Comments - This has been an outstanding venture. The staff and subs have all exceeded our expectations. Being in real estate, we were prepared for a rough few months. The company from start to finish have proven that customer service and quality care go a long way. We have both said on many occasions that after only living in the home a few weeks we would absolutely by another home from Structures. The way that Steve (personally) works with the customers, his crew and community goes above and beyond. It is a pleasure to do business with such a professional. We are more than satisified and we feel that as our needs grow, we will continue to be a part of the Structures family. Thank you. Terry and Tim Haas
Additional Comments - I just think they are a fantastic company.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Structures Building Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys