Structures Building Company
Customer feedback report for

Structures Building Company

57 Reviews

Structures Building Company

Steven Kendrick, founded Structures Building Company in 1999. His love for building started as a child, but it was while finishing up business school at Babson College that it all began to come together in his mind that he wanted to build custom homes. Moving to Washington, D.C. allowed him to work under a great craftsman and relative, which led him back to school to study architecture and urban planning. Show more

Steven Kendrick, founded Structures Building Company in 1999. His love for building started as a child, but it was while finishing up business school at Babson College that it all began to come together in his mind that he wanted to build custom homes. Moving to Washington, D.C. allowed him to work under a great craftsman and relative, which led him back to school to study architecture and urban planning.

In 1999, Steven had the opportunity to go solo with his love for fine architecture and building when he created Structures Building Company. His eye for detail, passion for quality craftsmanship, customer service and integrity, coupled with innovation is what Structures is built upon.

Along with their outstanding reputation, Structures Building Company was one of Charleston's first purveyors of the green building movement. Adopting the LEED certification standard allows them to demonstrate economic, environmental, and health benefits of sustainable homes. They build to the highest standard in the industry to ensure the best construction quality and a real value to their homeowners.

Over the years, Structures has developed systems of home building and a new standard for excellence in customer service that has awarded them numerous Grand Prism Awards for Customer Service, 2007 Builder of the Year, 2009 Charleston Home and Design Magazine: Top 10 Most Influential Builders, Guildmaster Award 2006-2012, a SC BizNews Roaring 20's Award in 2012, and the builder of the 2009 Coastal Living Idea Cottage.

Such honors do not come without a great deal of hard work. Achieving excellence requires putting quality over quantity, satisfaction over status-quo and integrity over the bottom line. Owner, Steve Kendrick says, "I've taken a lot of time to find the people who share my passion for service and quality in home building. I'm very proud of the team we've created." The Structures team shares a collaborative energy, loyalty, and enthusiasm rarely seen in the home building industry--and this spirit of passion and dedication carries over to every relationship we have with our clients and the homes we build with pride.
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Types of work

Custom home 125
Home remodeling 81
Design build remodel 81
Renovations 1

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2003
Guildmember since 2003
GuildQuality Master Award Winner
Guildmaster Award Winner 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
Feedback Milestone
20 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
20 Consecutive Great Reviews 2016
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
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Of 138 customers surveyed, 129 responded
Expertise
Structures Building Company had the necessary expertise to manage my project.
100%
Professional & Organized
Structures Building Company was professional and organized.
100%
Schedule
Structures Building Company adhered to our agreed upon schedule.
97%
Budget
Structures Building Company stayed within our agreed upon budget.
98%
Construction Quality
I am satisfied with the quality of materials and workmanship.
100%
Communication
Structures Building Company communicated with me effectively.
100%
Problem Resolution
Structures Building Company effectively addressed and resolved problems.
100%
Clean & Safe
The job site is kept clean and safe.
98%
Employees & Subcontractors
The employees and subcontractors of Structures Building Company are professional and courteous.
100%
Value
I received a fair value for my money.
100%
Trust
I trust Structures Building Company to follow through on commitments.
100%
Innovation
Structures Building Company uses new technologies and innovative techniques.
98%
Understand Building Process
I have a clear understanding of the process remaining from now to completion.
100%
Project Progression
I am pleased with the progression of my project thus far.
100%
Overall Experience
Structures Building Company delivers an exceptional customer experience.
100%

Of 138 customers surveyed, 129 responded What does this data mean?
All project locations are approximate
Of 129 respondents, 57 left a review
5
42 of 57 would recommend
41
1
0
0
0
No rating
15
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Structures Building Company using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Structures Building Company

P.O. Box 2267,
Mt Pleasant, SC
www.structures.net (843) 856-6901