Areas Of Satisfaction - I was most satisfied with the quality of workmanship.
Areas Of Satisfaction - I was most satisfied with their communication. They did a great job communicating from the day of the estimation to the completion of the job. If anything ever changed they gave me a heads up at least a day in advance!
Recognized Excellence - I would like to recognize Burt, the owner. He is who I dealt with primarily.
They did a great job and I am highly satisfied.
Areas Of Satisfaction - I was most satisfied with their professionalism and willingness to accommodate and support what we wanted. They were really quick to get us scheduled and getting it done.
Additional Comments - They were excellent! I would use them again in a heartbeat!
Areas Of Satisfaction - I was most satisfied with thier timing.
They're an incredible company and I am highly impressed. Not only with the work ethic but with the finished job as well. I was very satisfied.
Areas For Improvement - They were very professional, on time, and courteous. I did not have any issues. The owner and the gentleman that came out to sell the job were very pleasant.
Areas Of Satisfaction - I was most satisfied with the attention to detail and the customer service.
Recognized Excellence - The entire crew was phenomenal and I dont say that light heartedly. It is very rare to find a company to go above and beyond. I was so impressed with the work and the followup. It was a phenomenal experience from start to finish.
They work with your insurance. Mike came and met with our adjuster and they went on the roof together. They are top-notch and go above and beyond.
Areas Of Satisfaction - I was most satisfied with the overall completed project. Their attention to detail paid off and the installation looks great.
Strong Roofing did a great job on my house. I have a high pitched roof and neighbors enjoyed watching the utilization of ropes on the roof and the efficiency of the crew. I held off on review to see if roof might have problems. No leaks or problems so far.
Clean & Safe - They did an outstanding job.
Areas For Improvement - I was very impressed with all the communications prior to even beginning the project. Bert the owner sent me a pdf file with the estimation of how the insurance claim works. He kept me very informed and I learned a lot during the process.
Areas Of Satisfaction - I was satisifed with everything. The crew did an outstanding job of protecting the yard, the plants, and cleaning up afterwards. Every part of the job was great.
Recognized Excellence - I would like to recognize Mike. He did an oustanding job.
Areas Of Satisfaction - With all of the people.
Additional Comments - Everything was exceptional. I feel good about this project. Considering the job and everything that goes on, they did expectations. Owen's Corning customer service was exceptional as well,
Areas Of Satisfaction - I am most satisfied with the ending results.
Areas For Improvement - Strong Roofing did not fall short of any of my expectations.
Recognized Excellence - I would like to recognize Burt Golts, the owner. He was excellent to work with.
I was out of state during the project and I felt that working with them was smoother than my experiences working with local companies.
Areas Of Satisfaction - I was most satisfied with how quick they got everything done and did it correctly. They communicated well the whole time.
I would recommend Strong Roofing to anyone in need of a new roof or repairs. Very satisfied with every part of the process. Burt Goltz and crew did an excellent job!
I was in need of a roof replacement. I had three roofers observe my roof and I was informed that the longevity was about 5 more years. In certain areas of the roof, granules had already fallen off. When I began to research roofing companies, I sent several emails to various companies including Strong Roofing. Within minutes of completing my emails, Burt, the owner of the company, quickly responded. Burt came to my residence the next day and surveyed my roof. He saw the areas of my concern and discussed the type of shingles he used. At the completion of the visit, he issued me a packet of information discussing the materials he used along with an estimate. Burt uses Owens Corning shingles. After reading about the product, I was very impressed. For those of you that are YouTubers, check them out on YouTube and you won't be disappointed. Four days before the job, my shingles were delivered. The next day, Burt asked me about the starter shingles that had been delivered along with the shingles. When I told him what type of starter shingles were there, he informed me the wrong ones had been delivered. Additionally, he said someone was on the way from Hattiesburg to deliver the correct ones. To me, that is very professional. If you pay for something, you deserve to have the right thing installed, and Burt felt the same way. On the day of the job, the team showed up on time. They immediately went straight to work by removing the old shingles and material underneath. Then they installed Rhino Roof U20 synthetic material on top of the decking, installed new drip edges, plumbing boots, and Owens Corning architectural shingles. It was great to see the teamwork involved and how professional the materials look. Now I don't have to worry about the longevity of the roof and possibly getting leaks. The only downside is that my wife and I are still finding roofing nails in various portions of both the front and back yards. Additionally, one of my wife's exotic plants disappeared. Not sure if it grew legs and walked off or if the team accidentally broke it, discarded it, and just did not inform us. Other than that, the roof looks amazing.
Areas Of Satisfaction - I was completely satisfied with my whole experience
Recognized Excellence - Burt Getz was very good.
They're a super roofing company. My husband roofed for 50 years also, and we loved them.
Areas Of Satisfaction - I was happy with everything. I can't single out just one thing because they were excellent in everything.
Recognized Excellence - I'd recognize Mike, who did the estimate. He was very good, and the roofers worked so hard. They were excellent.
They did an outstanding job.
Areas Of Satisfaction - I was most satisfied with the installation. They showed up on time and they did a great job. I had another project going on at the same time and they made an effort to protect that project while they were doing the roofing. I thought that was outstanding.
Recognized Excellence - I would like to recognize Bert for his exceptional service. He planned it and kept me informed throughout the whole process.
I have a large roof that was a big job. I was very satisfied by the owner and employees of Strong Roofing. They were respectful of my property and cleaned up after themselves completely. They were very dedicated in installing the tiles correcting and fixing problems from old instillations, which I appreciated more then I can say. I was kept updated everyday on what was happening. I was also impressed at how well the owner treated his employees, and they in turn worked hard for him.
Areas Of Satisfaction - The owner of Strong Roofing because he kept me informed every day as to what was happening.
Strong Roofing was quick to respond & did an awesome job.
They were incredible; they were amazing.
Areas Of Satisfaction - We had an incident where we had an aluminum patio cover, and one worker stepped on it and did some damage. Within 10 minutes, the supervisor had arranged to get it fixed, and they came out the next day to fix the patio cover.
Recognized Excellence - I want to recognize everyone on the crew, and the supervisor, Mike, took charge and made sure there was nothing we had to worry about during the project.
Very professional, excellent service and quality work.
Recognized Excellence - Each one of the installers was outstanding. They were very clean and very efficient. They did not waste any time. They came in, got started, and did a good, clean job. When they came off the job it was nice and clean. I was completely satisfied.
They did a great job and were very professional. They usually showed up early, so you can't complain about that.
Areas Of Satisfaction - I was satisfied that they walked me through the entire process, answered all of my questions.
Additional Comments - They were good people and very easy to work with!
I am very happy to work with them and they did a great job.
Schedule - I had a party and was very worried it would not be done in time to be able to get in my driveway and get things done and he had it done and ready 3 days before the party happened.
Areas Of Satisfaction - The professionalism he let me know what they where doing step by step and I had his cell number if I ever needed anything.
Recognized Excellence - Burt was so amazing I can not say good enough things about him he was just great.
We couldn't be more pleased.
Areas Of Satisfaction - I liked the whole experience.
Recognized Excellence - Bert was great.
Recognized Excellence - Robert Strong and the entire crew
Additional Comments - I highly recommend Strong Roofing for anyone looking to purchase a new roof.
Areas Of Satisfaction - I was satisfied with the quality of the materials and the vent for the attic.
I really love my roof. I love the color we chose.
Areas Of Satisfaction - I chose the right color and I love it.
Areas Of Satisfaction - They worked quickly.
They were very fast, efficient, and quick to respond. Everyone I spoke with was very personable, and the owner actually called me and came to my home within 48 hours. The owner was very friendly, and hands-on. The crew worked very quickly, and they were done in less than a day and half.
Areas Of Satisfaction - I was happy with the customer service, and timing of everything. The installers did a great job, and I think the product is great. Everyone also very promptly responded.
Recognized Excellence - The owner was quick to respond, very personable, and extremely knowledgeable.
Areas Of Satisfaction - They kept me well informed throughout the entire process.
Burt and his crew did an exceptional job--extremely professional, throughout.
Areas Of Satisfaction - I was most satisfied with the quality of work and their timeliness.
Additional Comments - Great job.
Strong Roofing is very professional. They did a wonderful job and got a two-story house done in one day.
Areas Of Satisfaction - I was most satisfied with the people. They were very nice and cleaned up afterward.
Recognized Excellence - Burt provided exceptional service.
Had one small leak after a storm and they took care of it immediately
Areas Of Satisfaction - What they charged was exactly what was quoted.
Professionally run job site with skilled and experienced workers.
Areas Of Satisfaction - The timeliness off the process, from the initial meeting with Burt Goltz, to the completion of the new roof installation. Just a matter of days when I really needed a quick turn around due to roof and interion home damage.
Areas Of Satisfaction - The crew showed up on a Friday afternoon after lunch and finished my roof the next morning by 10am. It was completed a lot quicker then what I thought it would take and that's a good thing.
Areas Of Satisfaction - They were professional and did a great job. I was most satisfied with the timeliness and how they got the job done quickly.
Areas Of Satisfaction - I was satisfied with the quality of work for the cost!
Recognized Excellence - I would like to recognize Burt for his exceptional service! He was awesome!
I thought that Mr. Burt was very knowledgable, professional, cordial, he had a good sense of humor and was very interactive with us. We never felt that we were on an island, he was always there, you never had to go looking for him he would always show up. Mr. Burt would find you, but if not at that minute, but during the course of the day, he would show up. His foreman/assistant was always around. I felt that everyone we spoke to was going to give us a straight answer, and he came in a sat with us and talked to us, and he made a conscious effort to provide great rapport.
Areas Of Satisfaction - They were professional; they did what they said they were going to do. When the crew came to the house, they established what they were going to do and gave us a time frame and adhered to it. The crew made sure we knew, at all times in real-time, what they were doing, what was going on, and what the roofers were doing. Mr. Burt was always around the job site, and he was the reason we decided to go with him because of his knowledge and professionalism.
Recognized Excellence - In addition to Mr. Burt, they all were exceptional. The foreman, Micheal, and every single person that we dealt with from hello were very friendly and professional.
Additional Comments - Mr. Burt, there was an appreciation of him being here and keeping track of what his workers were doing.
Great doing business with this company. All questions were answered about my roof.
Areas Of Satisfaction - Overall satisfied
Recognized Excellence - I would recommend for anyone to work with Burt.
Areas Of Satisfaction - Everything.
Recognized Excellence - The whole crew and Bert.
Areas Of Satisfaction - I was highly satisfied with the quality of the work and finished product.
We hired Strong Roofing to replace our old roof that had many leaks and boards that were in a state of disrepair. They were professional, timely and very reasonably priced for the quality work they did and quality materials used. Burt answered all our questions and helped us through a tricky insurance claim process. I can’t recommend Strong Roofing more. They simply are the best roofing company in the area and it’s not even close. Do yourself a favor and look no further then Strong Roofing for any of your roofing needs.
The work ethic was real good and Burt the salesman was really good too.
Areas Of Satisfaction - I was most satisfied with the speed in which they got the job done in. They also cleaned up really well.
Recognized Excellence - The owner of the company was really a good guy--a nice guy. He was here when they were actually working on the roof; he was supervising some. It impressed and kind of surprised me that the owner was out here.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Strong Roofing, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys