He was caring and came out in an emergency when I thought my roof would be leaking in the rain, and he patched it. He didn't charge me, and knowing I needed a new roof, I kept his name because I wanted to use him. He patched my roof, and I didn't have to make a down payment and didn't have to pay until after the job was done. It is not all about money for him.

Installation Crew

Installation Crew - They were great!

Work Done Right

Work Done Right - They didn't have to come back to do anything.

Schedule

Schedule - Once I got a schedule, they adhered to it.

Areas Of Satisfaction

Areas Of Satisfaction - Strong Roofing met and exceeded my expectations with the work crew. They were great. The guy who came to do the estimate was really nice. His name was Travis. Everything seemed to work out pretty good once they got started.

Recognized Excellence

Recognized Excellence - The whole crew was exceptional. The work crew and the cleanup crew. The cleanup crew was really good. I was really impressed with how fast they did the roof and how clean and picked up they kept everything. They were very polite.

They provide quality work and are very professional.

No

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the timeliness. Everything was as scheduled. It was rained out on the regular scheduled day, but they called right away. They were timely when they said, and I am very satisfied with that.

They did a fine job on my roof. I have no complaints.

They were wonderful, and I could not have asked for better care or treatment. It was a very difficult home with a lot of angles, and they did a fabulous job. Travis Williams was the contractor that I spoke with, and he was very professional, knowledgeable and responsive.

If you are in need of a new roof, you will be delighted with Strong Roofing. Call Hosea at 228-313-3997. You will be delighted, I guarantee it.

I would recommend Strong Roofing.

They were a joy to work with. Excellent products and service. The owner and salesman both did fantastic jobs. I'm very pleased with their work. I highly recommend Strong Roofing for your roofing needs.

I highly recommend Strong Roofing for your roofing repairs or replacements. The staff and crews were very knowledgeable about the step-by-step process and what to expect. Their weather consciousness before starting the job goes a long way for me. The weather here can change in fifteen minutes. They took the time to look at the forecast before starting the job. That makes the customer feel better when someone goes to that degree before starting the job. Based on my recent dialog and installation, Strong Roofing is and will be the only roofing company I will utilize as long as I live in this area. They are very meticulous, prompt, and courteous, and their prices are very compatible with others in our region.

Problem Resolution

Problem Resolution - I haven't had any problems yet.

Schedule

Schedule - They were here ahead of the normal schedule. They were only here a day and a half, from start to finish. They were very prompt. I can't say enough about their professionalism, promptness to detail, and on-time schedule.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the total quality of the job from start to finish.

Recognized Excellence

Recognized Excellence - I would like to recognize Jose, Alonso, and Alonso's father, the supervisor. I don't know his first name. Also, the installation crew did a superb job. Jose was with me from start to finish and explained everything in detail. He was extremely knowledgeable. I looked for a local roofer and someone that would be here if I need their assistance. This might be after a storm passes or something like that. They offer courteous follow-up visits within a week or two. That says a lot for the company. No one else offered that. There was no pressure for the contract to be signed and no upfront funds, which proves they are a solid company. There was no pressure to get paid, once the job was done. That is impressive today if you have a company that can do the job without asking for a penny. Several companies wanted half the job money upfront. That says a lot. There is no pressure involved with Strong Roofing. I can't say enough about how great these guys are. In our society, you know all we normally hear is the negative of the roof service quality, of your vehicle, roofing, and electricians. You don't get the true meaning and assessment of a good company. I am so glad my wife and I chose Strong Roofing. I go out every morning to look at my roof, it's gorgeous. It makes my home look like a new home. The edges are cut right and the quality is there. Anything I asked above the normal, they did for me. I asked for additional adhesives where the winds blow during a storm. They said no problem and they took care of it. I did have one bid where they were going to charge me to rent their tarps to minimize nails in the yard. That kind of turned me off. They didn't nickel and dime me and my wife. The job that was originally quoted was what we paid for it.

Additional Comments

Additional Comments - I highly recommend Strong Roofing for your roofing needs. I am an extremely satisfied customer.

I feel that Strong Roofing is an outstanding company. The quality of work and workmanship, as well as the integrity and quality of the staff and workmen, was superior. I would recommend them to anyone looking for a roof.

After receiving several estimates and even though they were not the lowest, they were the highest qualified with the best materials. They did a professional job, and I would highly recommend them to anyone needing a roof.

5

Communication

Communication - That would be a 5 if I could give it.

Installation Crew

Installation Crew - I am not really sure, because I was not there when the roof was done.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the communication because anytime I had any questions for him, he was always quick to respond and very thorough in his explanation. I was out of town, and he definitely helped put my mind at ease that he was in communication since I wasn't there.

Recognized Excellence

Recognized Excellence - I would like to recognize Jose Alonzo. He was the lead on the project.

Burt was very professional.

Miguel and his team were professional, answered all my questions, and had the roof up faster than I thought they could do it.

Strong Roofing was thorough, knowledgeable, and helpful with the installation process.

I would recommend Strong Roofing. The quality and concern for the job were above average.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the timing of the job and completion of it.

Strong Roofing has superior communication and superior workmanship.

Recognized Excellence

Recognized Excellence - The whole crew did a good job. Burt always came and answered my questions if I had any. He provided me with a lot of information.

I was very, very satisfied with the whole operation. They were very professional. I enjoyed working with the manager and all that, and getting the roof done. They were really good and very, very kind.

They were professional and efficient. It looks great. I would recommend them to anyone.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied with their communication and the quality of their output.

Recognized Excellence

Recognized Excellence - Burt was great throughout.

They are the best! That is why we chose them, we knew it would take a while. However, we waited, and it is beautiful. We are very pleased!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with them showing up on-time, they left the work site clean, and they used products we wanted them to use. It was all good!

Recognized Excellence

Recognized Excellence - I would like to recognize the owner Burt for his exceptional service.

They did a wonderful job. I appreciate the owner. He was professional and helped me. I appreciate the work they did.

Areas Of Satisfaction

Areas Of Satisfaction - They did a tremendous job in a short period of time. I appreciate how professional it was,.

Recognized Excellence

Recognized Excellence - The foreman was very professional. They did an awesome job.