I have used Straight Line for several projects and they were always 5 star ratings. On this one we still have some issues to be resolved and frankly I am amazed they haven't been taken care of immediately. They are usually Johnny on the spot, but nothing is as good as it was before we were impacted by Covid-19 so, I'm cutting them a little slack. They have gone from the best roofing company in the area too, well..........maybe. I have gone from in love to marginally dissapointed. I do think it could be great again when our issues are resolved.
Highly recommend them. Very professional.
Recognized Excellence - Rob Williams provided exceptional service.
Recognized Excellence - I would like to recognize the entire crew for their exceptional service.
It's not often you come across a contractor that has everything put together. They executed really well!
Areas Of Satisfaction - It's not often you come across a contractor that has everything put together. They executed really well!
Areas Of Satisfaction - Straight Line Construction went above and beyond. They fixed some gutters free of charge.
Straight Line Construction is one of the best contractors I have ever used. I have recommended them to several of my friends.
Areas Of Satisfaction - Everything was of the highest quality. Workers were always on time and very professional. They kept my property clean every day. The roof also improved the appearance of my home.
Areas Of Satisfaction - straight line constructions customer service is outstanding.
Straight Line did an excellent job on our new deck and roof!
Straight line was a good company to deal with, although I had to make sure the adhered to the contract. Over all I felt like they were a very good company.
Professional, timely, and informative! They kept me informed about progress and actually completed work ahead of time! Highly recommend!
I was very impressed with Straight Line Roofing from the initial sales visit to the project conclusion. The Sales Staff was explained the process and provided me with the project start date. The tear down crew and roofing crew showed up for work on time and completed the project as scheduled. At the end of each working site was cleaned up and debris free.
I will use them again. I have gone with them three times.
I feel they were a bit expensive.
They were professional from start to finish. Any issues that arose were resolved quickly and professionally.
Each crew at Straightline was profession, courteous, and communicated very well. The installation and products used were top notch and we'd highly recommend them to everyone. Great company!
The team showed up to do the work much earlier than first anticipated as an opening in the schedule came up, which turned out to be fantastic as it preceded pending rains. The work was done faster than anticipated and they did a great job on post job clean up. I'd recommend in a heartbeat. I contacted 7 other companies with marginal response...Straight line was prompt in their response, site visit, estimate and work delivery.
The crew at Straight Line Construction treated us with courtesy, flexibility in calendar coordination, thorough communication and fair pricing. The workers were on time or early and completed their job with skill and quickly. They made sure the site was clean.
I highly recommend them. They did a great job, great to work with, a quality product and they stand by you. I love my new roof and sky light.
I consider them to be terribly professional, efficient, and effective. I would highly recommend them!
Everyone at Straight Line did a great job from the original estimate to the final inspection- from the office staff who helped us finance the job to the removal crews that did a thorough job of cleaning up to the roofers that worked in scorching July heat conditions. The roof looks great! We would gladly use Straight Line again!
They were professional and did great work.
Straight Line provided the best quote for the job. We needed a new roof as ours was quite old and began leaking in a couple areas during the big rain storms over the winter. The work was done professionally and in a timely manner and the bill received for the work matched the quote!
If you need a new roof or a repair I strongly suggest Straight Line Construction. I am so perfectly pleased and happy with the entire experience and quality of work. From Jack the owner, all the way to the awesome tear off crew, everybody was so eager to please and professional. I would recommend Straight Line to my own family members in a heart beat. I love this company!!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Straight Line Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys