Very thorough from estimate to installation. Answered all my questions and concerns and tailored my product to my needs. Would recommend this company to any friends and family.
They did a great job.
When the crew showed up, they came to the door to introduce themselves and told me what they are going to be doing today. Very confident they were experts in the field, and would be dilegent in their promise to clean up the mess that was made during the year down and installation.
Great honest and hardworking group
I would absolutely recommend them!
I was disappointed.
The crew and workmanship was very professional. They were a very nice group of workers. They answered all of my questions. The job was completed as agreed.
Very professional from start to finish. Nice show room. Highly recommend. Job was done in very quick time frame 2.5 days total. Good suggestions (i.e. installing rain chains, sky light and gutter guards). Excellent financing option available.
I have used Straight Line for several projects and they were always 5 star ratings. On this one we still have some issues to be resolved and frankly I am amazed they haven't been taken care of immediately. They are usually Johnny on the spot, but nothing is as good as it was before we were impacted by Covid-19 so, I'm cutting them a little slack. They have gone from the best roofing company in the area too, well..........maybe. I have gone from in love to marginally dissapointed. I do think it could be great again when our issues are resolved.
Highly recommend them. Very professional.
Recognized Excellence - Rob Williams provided exceptional service.
Recognized Excellence - I would like to recognize the entire crew for their exceptional service.
It's not often you come across a contractor that has everything put together. They executed really well!
Areas Of Satisfaction - It's not often you come across a contractor that has everything put together. They executed really well!
Areas Of Satisfaction - Straight Line Construction went above and beyond. They fixed some gutters free of charge.
Straight Line Construction is one of the best contractors I have ever used. I have recommended them to several of my friends.
Areas Of Satisfaction - Everything was of the highest quality. Workers were always on time and very professional. They kept my property clean every day. The roof also improved the appearance of my home.
Areas Of Satisfaction - straight line constructions customer service is outstanding.
Straight Line did an excellent job on our new deck and roof!
Straight line was a good company to deal with, although I had to make sure the adhered to the contract. Over all I felt like they were a very good company.
Professional, timely, and informative! They kept me informed about progress and actually completed work ahead of time! Highly recommend!
I was very impressed with Straight Line Roofing from the initial sales visit to the project conclusion. The Sales Staff was explained the process and provided me with the project start date. The tear down crew and roofing crew showed up for work on time and completed the project as scheduled. At the end of each working site was cleaned up and debris free.
I will use them again. I have gone with them three times.
I feel they were a bit expensive.
They were professional from start to finish. Any issues that arose were resolved quickly and professionally.
Each crew at Straightline was profession, courteous, and communicated very well. The installation and products used were top notch and we'd highly recommend them to everyone. Great company!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Straight Line Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys