Removal and installation was professionally handled. Nightly cleanup done very nicely.

They were originally a good company; however, they were very disorganized and didn't communicate well. The salesman we were in touch with would say he would call us back, and go on vacation without informing anyone, delaying our sales experience. I had to hound them to keep the sales process going. This should have been my sign not to continue with this company. I'm very disappointed.

I TRUST them. They are all completely professional, reliable, very likable and do exactly what they say they're going to do and more.

The will to fight for the insurance to pay was very attractive, and ultimately the work seems fine, but I was told my roof couldn't be patched to appease the insurance company, when ultimately it DID happen before redoing the whole roof, but not until my insurance refused to renew and I was forced to go to another company, and pay more for new coverage. Could have continued the fight after patching so I didn't lose my coverage. There was

The whole experience was smooth and efficient. All of our questions were answered throughout the process and Max was excellent

professionalism, on time, did what they said, no complaints from me.

Everyone we worked with was very pleasant and professional.

We have had problems with them meeting their appointments, coming on time, showing up, cancelling, and getting someone to go over the work. It took three weeks before we got someone there.

Straight Line is so easy to work with and even when our insurance took forever to issue supplemental check, they were patient.

Fix scheduling and communication problems.

No need to make comments on all the other issues were all outstanding the owner, the installers the office people everybody involved were very professional helpful and courteous would highly recommend your company to anyone that wants the job done right thank you again so much for all your help and also dealing with the insurance company which I’m sure is no easy task🤠

They are very easy to work with and helped us get through our insurance process.

Everyone I dealt with was friendly and the job was completed quickly.

I have several friends who have asked about my roof and I'm sure they'll appreciate the quality. I would recommend, with the caveats of my experience below.

They did a good job. They worked hard, they worked fast, and the roof looks good. It has only been on for a couple of months but so far so good.

We will certainly recommend Straight Line Roofing and Construction to friends and neighbors !!!

Did not do as stated on the quote.

I have recommended them two times already.

No, I would not recommend Straight Line to friends or neighbors. The project took months to complete because they only showed up to work on it here and there, taking weeks off in between. The job was not completed right the first time. The resolution of the mistakes was questionable. Communication was courteous but not knowledgeable.

Straight line looked at the roof and gave a good estimate and a discount for my Father's military service. They did say that there might be things that they could not see at this point and we agreed to that as a possibility.

We always rrecommend Straightline to anyone needing a roof.

They were very easy to work with, had good communication and I have no complaints.

They are very professional and have excellent work ethic.

Workmanship was excellent. Dealing with the office was very frust

A good company to work with.

Sean worked with me very well. He was very good with communication. I'm very happy with the quality of the work.

I would have a hard time recommending Straight-line based on my experience

When neighbors asked if I’d recommend, I said yes but they need to be okay with installers using unprofessional language and not doing a thorough clean up.

The sales staff were great. The product is very nice. The installation was not adequate or done professionally. They had to come back 3 times to get it right.

SL Roofing sent us a great cew; pleasant, knowledgeable, worked together like a well oiled machine, all in all, a fantastic crew. Tear off in 1 day, repairs and reproof the next day. Same professionalism with the gutter installation crew. Fabulous!

As an individual home owner and not part of the HOA, There are somethings I can't comment on, but what I do know is that the work was done quickly and efficiently. The crew working on our personal site was courteous, safetey minded and cleaned up any and all mess associated with putting a new roof on.

Excellent professional company

From beginning to end, they were great to work with. Constant communication and all around excellent team!

I have already recommended Straight Line Roofing and Construction to a friend.

Straight Line Roofing and Construction is very good.

I highly recommend using Straight Line Roofing, especially for insurance claims!

We Highly Recommend Straight Line Roofing. Quality materials, Conscientious and hard-working crew, Attention to detail, Fair price. What's not to like?

Had some issue like not being able to reach anyone when the rain was coming into our house after they had started the job

The whole experience with Straight Line was positive from start to finish. Great team.

Overall a good company. The cleanup following completion of the job was subpar but the actual construction was good, well coordinated, and issues were corrected when brought to their attention.

Straight Line Roofing were all friendly and most helpful. They set up a text message system. They would text me any changes in the schedule. I was able to text any concerns I had. My roof was installed at a time when we had lots of rain and very strong winds. When the original roof was removed and the roof covered with a temporary covering, during the middle of the night a leak developed. I texted and within 20-30 minutes the project manager was on the roof in the dark with rain and wind. He quickly stopped the leak. They were always on top of every situation with a friendly voice. I would highly recommend them.

Good communication

I found everyone at Straight Line Construction to be very professional and friendly. The workmanship is top notch. I am very satisfied with this company.

The quality of the work was very good. The crew onsite was also very good. Our frustration was with their sales person who significantly overstated what they could provide via working with the insurance to pay for the roof or at least part of it. His follow up was poor and his story changed every time we spoke. In the end insurance didn’t cover anything and we are ok with that, we honestly didn’t expect them to until your sales person assured us it was worth our time and energy to try.

they are honest, fair, reasonable and courteous. They keep you updated on their progress efficiently. Their crews are polite and hard working.

I would recommend Straight line roofing and construction. The reason for four stars is it took longer than I anticipated ( my guess is from the January 2023 storms as to what they were busy), however , the office personnel kept me informed and updated. I was happy with the end results.

N/a

Straight Line Roofing and Construction was easy to work with, and they are very good at helping with insurance claims.

We are more than pleased with the new roof and the entire workflow from the office staff, estimation, roofing and gutter installation.

The quality and workmanship weren't as good as our first experience a few years back. Confusion about gutters or not.