They were very good. I'm very happy with the job. They were nice, neat, and clean.
STL Siding Pros was great to work with. In my opinion, they went above and beyond to make sure my house was going to look great- including connecting me to people who could do some things that were outside the scope of my siding project. Pedro’s work was excellent and he’s very nice! It’s a great team.
They did a great job. They were on schedule.
I was pleased with their work, price and communication with me before and during the work on my house.
Absolutely, without reservation!
I couldn't be happier with the outcome of the project. The attention to detail was impeccable!
Totally satisfied with the entire experience from interviewing as a potential contractor to clean up and final walk around.
Sales Knowledge - Pedro the owner is not a salesman. He supervises and also works with the crew. Out of the four companies interviewed, it was clear from our first meeting with him that he was the most knowledgeable about the product and the work involved
Professional & Organized - The entire crew was professional and courteous. Always cleaned up at the end of the day. With the exception of losing a parking space to a dumpster, we had minimum intrusion on our daily lives which was great now that I work from home.
Communication - Cannot say enough about the level of communication from Pedro and the crew. Answered every question completely and gave great advice on details such as trim around the windows and doors. House looks great!
Problem Resolution - Cannot think of a problem that was not immediately resolved. Always on the ball and often anticipated problems and worked them out with us in advance.
Installation Crew - Excellent. Always professional and courteous. Respectful of our privacy
Quality Of Materials - Extremely happy with the James Hardie siding. Looks great and looking forward to NOT painting the house or trim during retirement.
Quality Of Workmanship - Excellent. We had no issues at the final walk around -and still don't. Amazed at how professional the caulking looks and how they made custom trim for items such as the dryer vent, outdoor faucets and lighting.
Schedule - They had to work around snow and sub zero weather, otherwise everything was on time.
Value - James Hardie siding costs more but we are very satisfied with how our house looks and the quality of the workmanship.
Areas For Improvement - None
Areas Of Satisfaction - Definitely communication and the quality of their work are their strengths
Current Referrals - Not at this time but would highly recommend
Recognized Excellence - Pedro Matveev the owner. He did the sales calls, was there and hands on most days, and did the final walk around with us. Jesus on the crew had great suggestions during construction.
Additional Comments - Recommend very highly. Very satisfied!
Areas Of Satisfaction - They exceeded my expectations in the craftsmanship, their professionalism, and how they carried out their work.
Current Referrals - I will definitely recommend them to anyone that asks.
Recognized Excellence - Jesus and Jacoby were both very responsive to my questions. They were knowledgeable and helpful. Any question I had, they took the time to answer.
Additional Comments - They were on time and got to work right away. They do their job and do it well. I will definitely use them again should the opportunity present itself.
Value - We received 3 bids on our project - St. Louis Siding Pros was not only the best bid, but the most complete with quality materials and details. We had no concerns about surprise charges or work needing to be redone in the future.
Areas Of Satisfaction - The entire experience from bid to project completion exceeded our expectations. Pedro and team carefully listened to our needs and concerns, and suggested high quality options to fit our budget. The quality of workmanship, detail, care and communication were excellent. We're thrilled with the outside of our house again!
Current Referrals - Not yet - but will absolutely refer St. Louis Siding Pros!
Additional Comments - STL Siding Pros did an excellent job residing and guttering our home with James Hardie siding. The crew was always professional and safe with a quality work ethic. They made sure the work areas were cleaned up each day and worked reasonable hours. They would notify when they were coming and if not due to weather concerns. We could not be more pleased with our completed project and our neighbors agree.
Areas Of Satisfaction - They met my expectations with communication and problem solving.
Recognized Excellence - I would like to recognize Padro for his exceptional service.
Additional Comments - It is a quality company and I was happy with their service.
Areas Of Satisfaction - They met all of my expectations with the entire project.
Recognized Excellence - I would like to recognize the entire crew.
STL SIDING PROS are the absolute BEST! Super knowledgeable and very professional. The made the accurate cuts need for a perfect installation, installed handmade back plates for the outside fixtures and added the proper materials to dress up the plain square columns on the front porch, added the house numbers to the garage front, cleaned up the site, were polite, respectful, and fairly priced. (I received other bids). They were the Best!! I highly recommend them. Larry Lee
Areas Of Satisfaction - The complicated cuts around fixtures, air conditioner, lights, the wiondows, etc. Very professional.
Additional Comments - Super Happy with the job. Looks wonderful. Have had neighbors stop and look and make positive comments.
Pedro and his staff were fantastic and did a great job with my project. I would strongly recommend them to anyone for work on their home or business.
Schedule - They did it earlier than they said.
I felt that Padro and his staff were very professional, very tidy, and timely with their work. Very pleased with the end result.
Areas Of Satisfaction - Their dedication and their workmanship, they even came on Labor Day weekend. They handled all obstacles timely and professionally.
Pedro and his crew did an outstanding job for us. Dealing with Pedro was a pleasure. He is a person of integrity and takes pride in his work.
Additional Comments - You will be very satisfied if you choose STL Siding Pros for your siding job.
Overall, we have been very satisfied with the crew and work completed on our house. We highly recommend STL Siding Pros to anyone looking for an exterior remodeling renovation.
Areas Of Satisfaction - I am most satisfied with the details because they don't cut corners like a lot of contractors.
Recognized Excellence - I would like to recognize everyone for their exceptional service.
Have already recommended them to others.
Areas Of Satisfaction - Professionalism of entire crew. They kept communications open and constant.
Current Referrals - Yes, and have told them about STL Siding Pros and gave them the numbers
They were terrific, I loved working with them and they did a great job.
Areas Of Satisfaction - I was most satisfied that the crew was outstanding, on time with completion, and the communication was excellent.
Recognized Excellence - I would like to recognize Padro for his exceptional service.
Additional Comments - It was a great experience.
Areas Of Satisfaction - Their knowledge of the product and their promptness to completing the job on time and efficiently
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of STL Siding Pros as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys