Communication was horrible! My door was originally ordered wrong, wasnt told about it, charged. Then when I finally got ahold of someone they had no idea about my door. Got a hold of the regional manager after 5 months, who then promised me a discount on my door for all the trouble. Once my door was installed -- with 2 inches of my header removed -- the company went dark again. Charged me full price. Now my door is hard to open and im guessing it has something to do with the install.
Terrible customer service.
I can’t fit everything in this spot, need a bigger area to write. The MKE office is aware of my complaints. Not getting a great response from them right now. Feeling ignored. Tom the service guy has been great.