I can't say enough about our whole experience with St. Pierre Construction- from start to finish, they were transparent, organized and knowledgeable. They were ahead of schedule, gave us biweekly updates, kept us on track and stayed ahead of any delays that might pop up.
They treated us with respect and professionalism, and I strongly recommend them. Their prices were quite fair.
Greg St. Pierre, Brian Climer & Rob Gannon and the rest of the St. Pierre team were fabulous. The team of subs were also top notch. Greg and his team brought our project in on time and on budget in a very challenging atmosphere. We would highly recommend St. Pierre Construction!
Likes & Dislikes - The interior trim is spectacular.
Recognized Excellence - Greg, Rob Gannon
I am happy to report that our renovations with St Pierre were hassle free, on schedule and on budget. We made several adjustments through out the project and their response was always, "let us see how to make that work". Most importantly they were very responsive. Greg, Jeff, Brian and the rest of the ST. P team are fantastic and we highly recommend them. Actually we have been doing so for many months and they are getting booked up because their quality and customer service are outstanding. Get on their calendar soon while you still can.
Respectful - The prep and the furniture, floor and wall protection was grade A through the whole process. On one occasion the workers started sanding in the kitchen and had not zipped up the room. It texted Jeff and Greg to alert and they were literally at our house in 5 minutes getting it taken care of and offered to have a cleaning crew come and dust before end of job.
Communication - We aren't on SI full time so Jeff sent progress pictures every two weeks or if we wanted to see something specifically on request.
Quality Of Workmanship - The tedious job of preparation was done meticulously. It took a long time to do and I underestimated the amount of prep that goes into sanding and painting and renovation....but gotta say, the final project is beyond beautiful.
Problem Resolution - Yes. Always.
Professional & Organized - They had a schedule, a list of itemized costs, had an estimate of time for each phase (did I mention that they were very flexible and allowed me to break up our renovations into two phases so we could spend Nov - Jan in our house before they completed the rest of the project.
Punchlist - I don't know whether they were sick of us, LOL, or what, but Jeff was our onsite manager and he was determined to cross off everything on the list as quickly as possible.
Schedule - Yes.
Likes & Dislikes - All of the renovations and improvements, no matter how small or how big, are spectacular.
Recognized Excellence - The whole team was professional, responsive (we worked mainly with Greg, Brian and Jeff). The subs were respectful of our property and very friendly.
Areas For Improvement - None
Areas Of Satisfaction - Flexibility and "can do" attitude.
Referral - Have referred them to several people - they are the hot ticket in town these days! LOL.
Additional Comments - In a process that can be frustrating and exhausting for the home owner (have been through several large renovations over the years) they made this as pleasurable as this kind of process can be.
Have already recommended to several friends in the neighborhood who are considering renovations!
Communication - Brian’s ability to answer questions quickly and effectively has made this process so pleasant. On site, Jerrod has been wonderful about keeping us up to date on what to expect next, and when! Amazing customer service.
St. Pierre Construction was the most professional contractor I have ever worked with. Their efforts were high quality, on schedule, and all aspects of the project were clearly demonstrated.
Recognized Excellence - Brian Climber provided excellent responsiveness and support throughout the entire project.
Areas Of Satisfaction - St. Pierre Construction's service responsiveness was outstanding.
Additional Comments - I plan to use St. Pierre Construction again for my kitchen remodeling.
They were very professsional, had excellent customer service, qulaity Job and I would highly recommend them.
Recognized Excellence - Greg and Brian
Areas Of Satisfaction - schedule and budget
I would recommend St Pierre construction to any one who wants to build their dream home.
Communication - My communication goal was not to have to call St Pierre construction after hours or on the weekend. We had lots of phone calls, E Mails, and text messages during the week, but I never had to call anyone on the weekend.
Schedule - St Pierre construction completed our home ahead of schedule.
Likes & Dislikes - I love the size of the house. It is easy to stay organized and clean. I love the light colors and the sun shining through the windows. There is really nothing i dislike about my home.
Recognized Excellence - Jeff St Pierre was the best to work with. He did a lot of hand holding and guided me through all the steps of building this house.
Areas For Improvement - I do not have any area where they fell short of my expectations.
Areas Of Satisfaction - They were outstanding with their time table. We built this house as an age in place, retirement home. I retired on a Friday and the house was finished on that Friday. The budget was right on with no surprises.
Additional Comments - I had never built a house, but would not hesitated to do it again with St Pierre construction. It was really fun!
Wonderful service and attention to detail from start to finish.
Clean - Every evening the site was swept and cleaned.
Quality Of Materials - Built like a bunker.
Problem Resolution - We had very few, if any, problems to address because of their upfront due diligence.
Recognized Excellence - Jeff and Brian along with their support team and back office.
Areas Of Satisfaction - Quality of construction and attention to detail exceeded my expectations and I had high expectations to begin with.
Additional Comments - Thank you for a great job! If we're ever in the position to build again, St. Pierre will get the first call. Thanks again
We’ve built several high end custom homes and working with St Pierre Construction was the best experience. On our next one, I feel confident that we can travel and all the details will be taken care by this team. They are extremely detailed and proactive, as well as, great communicators throughout the process.
Respectful - You really couldn’t ask for more respectful General Contractors. They make you feel like it truly is a team project.
Communication - Exceptional!
Professional & Organized - I’m very detailed and particular and St. Pierre always seem to beat me to the details.
Punchlist - Minimal ~ They worked hard to make sure the details were done prior to our moving in, so I didn’t have subcontractors arriving at my door at 8 AM like I’ve had in the past projects.
Schedule - They built our new home 100% on schedule. We’ve never done that before!
Likes & Dislikes - I love my home! And we’ve had several architects comment on the quality of the build.
Recognized Excellence - We worked primarily with Greg but the entire team is exceptional.
Referral - I just suggested them to a friend renovating. So yes, everyone who is building or renovating I would refer.
Additional Comments - Meet with them to discuss any project and you’ll get exactly what they present. There was no additional time added to the project and they didn’t string the project out because they were so busy as many builders do. They also supervise their projects daily.
Greg St. Pierre and his team have been fantastic throughout this entire project. The quality of workmanship and attention to detail is unparalleled. He collaborated extremely well with not only us but also with the architect, the designer and others on the team. I would build another house with Greg in a heartbeat!
Recognized Excellence - Greg is very hands on which made me feel confident that things were getting done correctly.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of St. Pierre Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys