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GuildQuality surveys
Customer satisfaction
Of 57 customers surveyed, 21 respondedReviews 19
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Recent reviews
Delores R.
They were very good about keeping the yard clean. I have yet to find a nail or screw. They always kept me up to date with schedule changes and what was happening. If anything needed to be changed they let me know right away. The whole experience was great.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the final project. It came out better then I could have imagine. It is just so pretty. People come in and they cannot believe it.
Lance W.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality of the materials.
Additional Comments
Additional Comments - I was very satisfied with Southern Leisure Builders. I would not hesitate to use them again.
Joel A.
We already did!
Additional comments
Likely To Recommend
Likely To Recommend - We already did!
Areas For Improvement
Areas For Improvement - They met all of our expectations and didn't fall short at all. We had a little bit of an issue going through Home Depot but that wasn't Southern Leisure Builders' fault.
Areas Of Satisfaction
Areas Of Satisfaction - We were very satisfied with the overall process. Everyone we dealt with was very courteous, punctual, and communicative.
Lead Source
Lead Source - We saw their display at the Home Depot and we were looking to do an enclosure on our patio.
Rossie H.
Additional comments
Problem Resolution
Problem Resolution - I was very pleased with them on everything and I have no complaints.
Employees & Subcontractors
Employees & Subcontractors - The two guys that came out were very professional and really knew what they were doing. The man I set the appointment with said that he was sending me his best men and they really were very professional and knew exactly what to do.
Areas For Improvement
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction
Areas Of Satisfaction - I was very pleased with everything.
Lead Source
Lead Source - I can't remember how I got in touch with them, but I might have looked in the yellow pages directory and found them there.
Leroy B.
We really love our new patio!
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with everything in general. It turned out exactly how we wanted it and they were great guys!
Bryan D.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the timely manner of the work.
Lead Source
Lead Source - I live across the street from them.
James G.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their workmanship, it was great. They were pretty quick start to finish.
Customer
Additional Comments
Additional Comments - Steven Kroll is a blessing. Southern Leisure Builders did a outstanding job.
Rick S.
The product is absolutely outstanding. I can't say enough for the workmanship and the quality.
Additional comments
Areas For Improvement
Areas For Improvement - They didn't fall short of my expectations.
Additional Comments
Additional Comments - Their callbacks are absolutely outstanding. When I call in to speak with someone and have to leave a message, I get called back very quickly.
Customer in Ayden, NC
Areas Of Satisfaction
Areas Of Satisfaction - The completed work was good.
Lead Source
Lead Source - We heard about them through another contractor.
Customer in Maysville, NC
Areas For Improvement
Areas For Improvement - Southern Leisure Builders didn't fall short of my expectations.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their professionalism and timeliness.
Additional Comments
Additional Comments - I was satisfied with what they did.
Customer in Havelock, NC
Areas Of Satisfaction
Areas Of Satisfaction - I think there professionalism was most satisfying.
Customer in New Bern, NC
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with everything overall.
Lead Source
Lead Source - I heard about them at a home show.
Customer in New Bern, NC
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the end product.
Customer in New Bern, NC
Areas Of Satisfaction
Areas Of Satisfaction - I was the most satisfied with the integrity of Southern Leisure Builders in regards to following up to the absolute completion of the project.
Customer in Jacksonville, NC
Areas Of Satisfaction
Areas Of Satisfaction - I was very satisfied with the overall design and the timeliness.
Additional Comments
Additional Comments - I was overall really, really happy with the whole process. I thought they did a great job accommodating any requests I had, for example I needed a dog door and they put that in the design and made sure that it was done correctly and made sure that everything was what I had asked for. The design assistance of the patio resulted in an absolutely beautiful product.
Customer in New Bern, NC
Areas Of Satisfaction
Areas Of Satisfaction - The job completion was good because they did what they were supped to do and left without any problems.
Customer in Chocowinity, NC
Areas Of Satisfaction
Areas Of Satisfaction - I was very satisfied with the quality and the installation.
Customer in Jacksonville, NC
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the end product.
Additional Comments
Additional Comments - I thought that the manager was very accommodating.
GuildQuality
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