Adrian was very direct in giving me the estimate.
It is really good. I like how they work. It is good.
Each install should have a lead that speaks English fluently. Communication is key for any/all interactions, it instills customer confidence.
n/a
We are very pleased with the finished product. Everyone we talked with was very professional. Pricing was very reasonable.
Despite a rocky first installation, Sound Performance Roofing stood by their stated goal to make everything right and ended up replacing the majority of the roof a second time at their expense.
The miscommunication was extremely frustrating especially with the person who came to my home. He lacks a level of courtesy that can come across the wrong way. I can understand trying to relate to a customer, but he said some things that I would never allow my employees to say to a potential customer.
I had a good crew, and Sound Performance Roofing provided good customer service.
Quality of work and products is excellent
They were professional and fast. I have no complaints whatsoever.
Outstanding customer service and integrity. Kai and the owners went out of their way to help us. we had several leaks and they came out and tarped our house and came out and started work within a week during the middle of the rainy season. I would trust Kai in my house any time.