The miscommunication was extremely frustrating especially with the person who came to my home. He lacks a level of courtesy that can come across the wrong way. I can understand trying to relate to a customer, but he said some things that I would never allow my employees to say to a potential customer.
I had a good crew, and Sound Performance Roofing provided good customer service.
Quality of work and products is excellent
They were professional and fast. I have no complaints whatsoever.
Outstanding customer service and integrity. Kai and the owners went out of their way to help us. we had several leaks and they came out and tarped our house and came out and started work within a week during the middle of the rainy season. I would trust Kai in my house any time.