I will definitely recommend sooner State home improvement to any one that needs Windows.
I have already recommended them to family and friends.
He was professional courteous and knowledgeable about what he does I would highly recommend him to anybody I know
Nicest people I ever dealt with.
Recognized Excellence - I dealt with the owner and the 2 installers, and they were all super nice. They explained everything. They are open and honest.
Areas For Improvement - None. They did not fall short of my expectations.
Areas Of Satisfaction - All. They have met my expectations.
Additional Comments - I have been very please.
Recognized Excellence - I would like to recognize Joe.
Areas Of Satisfaction - They met and exceeded all of my expectations.
Additional Comments - Joe knows windows best.
Recognized Excellence - I would like to recognize Joe Jordan and Cameron for their exceptional services.
Areas Of Satisfaction - They have met my expectations with the installation.
Quality of work was great
I love the window they were professional, friendly and show up when they were suppose to. They did a great job.
Recognized Excellence - Everyone was great that we dealt with. They had two installers on the job, and they did an awesome job installing my windows.
Areas Of Satisfaction - They exceeded all of my expectations.
Additional Comments - I was surprise how great the job turned out, I usually do not like dealing with home improvement projects, but everyone made the process very simple. I was sick when the installers were here, and they so graciously offered to go to the store to pick me up some Ginger ale.
The product is heavenly compared to what I had before! Who could improve on a lifetime labor and materials warranty? Work was done very quickly.
Recognized Excellence - Sorry I don't remember their names, but even the owner came over the day of installation to check it out. Thanks to all of you.
We have used Sooner StateHome Improvements several times for large projects , and once again Joe Jordan and his installation crew did not not let us down. 5 ⭐️all around
They did a great job installing my windows and storm door, and I am very pleased!
Recognized Excellence - Parker Jordan did a great job as a salesperson and I would like to recognize him for his exceptional service!
Areas Of Satisfaction - They met all my expectations in all areas.
Recognized Excellence - The installers provided exceptional service.
Areas Of Satisfaction - The installation exceeded my expectations.
I would like to say that Joe and his staff are professional and timely. They all do a really good job! They've done numerous projects for me. They have always done an excellent job!
Recognized Excellence - I would like to recognize Joe, the owner, for his exceptional service.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They met my expectations with communication and quality of work.
SoonerState delivered on time and in a very professional manner not seen these days
Clean - Job site was left cleaner than when they started
Communication - Timely communication regarding delays related to material availability
Quality Of Materials - Exactly what I bought
Quality Of Workmanship - In an out in a manner that left no doubt there were professional installers
Professional & Organized - Both … professional and organized…
Schedule - On time
Value - Absolutely a fair market value
Recognized Excellence - The two installers and the salesman should all be recognized for their effort and excellence
Areas Of Satisfaction - The amount of time it took for the installers to remove the old window and install the new window … less than 30 minutes
Everyone I dealt with was very professional and work hard at answering all my questions and concerns. The guys installing the windows did a very good job and cleaned up nicely. I am very pleased that I chose this company to install my windows. I chose them over five other companies I had out to bid on the job.
They were very professional and did a great job.
Recognized Excellence - Brian Garcia did a fantastic job on the siding.
Window tension broke. Replaced in 5 minutes upon arrival at residence. Owner always pleasant and competent. Very satisfied. Very glad we went with Sooner State as opposed to the "other guy".
Recognized Excellence - I would like to recognize the installer Parker for his exceptional installation of the windows, And Joe the lead for his exceptional leading in my project.
Just that the owner of the company is very hands on, very polite and sticks to what he says. He kept us all in the loop in everything.
Recognized Excellence - Just Jo Jordan. He was really hands on, very polite and he was there to answer any questions.
Areas Of Satisfaction - They did exceed my expectations a lot with their credentials, they were courteous and polite and stuff.
Our house is about 60 miles from the office of Sooner State and we needed two storm doors replaced and nine old sash style windows. Sooner's crew arrived on time, with plenty of warning. They worked quietly and efficiently and completed the job exactly as they said they would, punctually and professionally. We are happy with our aluminum windows are doors and are very pleased with the work they did. I would be happier if the hardware had no vinyl or plastic parts but that is not in Sooner's control. They cleaned up before they left and you could not even tell anyone had been working here all day. The charge and the schedule were exactly what Joe said it would be, when he drove over here to work out the arrangements with us.
Recognized Excellence - All three of the people with whom we worked were exceptional and professional.
Areas Of Satisfaction - In all areas.
Doing business with Joe was pleasure. I wish everyone was so easy to work with! I would tell anyone I know to absolutely work with Sooner State.
Communication - Even the installation crew communicated well!
Recognized Excellence - The entire organization! Everyone was great
Additional Comments - Just a big Thank You! We're so proud of our windows and doors!
Recognized Excellence - Joe was very helpful through the whole process.
Additional Comments - The installation of the doors turned out great. This house is just over a year old, I was a little concerned that you would be able to tell that was two windows. It looks perfect, thank you!
I'm very pleased. This is the second time we've used them. They've been great.
Value - I absolutely received a fair value for my money!
Recognized Excellence - I only dealt with Joe and his son. I can't remember his son's name. I dealt with Joe before - he was great. He did everything. He tried to accommodate me and did a great job.
Areas Of Satisfaction - They exceeded my expectations with their professionalism and how clean they were - their organization.
Installation Crew - The installation crew were great!
Current Referrals - I spoke to my sister-in-law about them. I don't know if they ended up talking to him or not, but I did give her his name and number.
Additional Comments - They did a great job. I'm extremely pleased with my new windows and patio cover.
I have & will HIGHLY recommend Sooner State & Joe Jordan to anyone interested in new windows!!!!!
Recognized Excellence - Thumbs up to Joe!!!! Also the installer did a great job.
Areas Of Satisfaction - EVERYTHING!!!
Current Referrals - Have already given 2 of my co-workers name & phone #
Additional Comments - I ABSOLUTELY LOVE MY BEAUTIFUL WINDOWS. I DIDNT EVEN WANT TO PUT CURTAINS UP
Areas Of Satisfaction - It was all good no problem.
Recognized Excellence - Joe, the person who came out to make the deal did a great job.
Areas For Improvement - They met all of my expectations.
Areas Of Satisfaction - They met all of my expectations.
Additional Comments - They did a great job, I would hire them again.
I was am very happy with the work done on my windows.
Communication - The crew made sure to communicate with us and make us aware of everything throughout the process.
Schedule - I am very pleased with the effective communication to let us know when the materials would be delivered and when they were going to arrive to install our windows.
Recognized Excellence - The crew members Joe and Jason did great work installing our windows. We actually have another project coming up and specifically asked for them to install our next project in the near future.
Areas Of Satisfaction - I am very happy to know that our installation were done properly and effectively.
Additional Comments - We have another project coming up and would definitely recommend using Sooner State Home Improvements every time.
Recognized Excellence - Both of the men who came to install our window were very professional and did their job well. I do not know their names.
Areas Of Satisfaction - Everything! So much easier than we expected.
Current Referrals - We will be sharing with all of our friends and family!
Joe is great to work with and is very professional and friendly.
Recognized Excellence - I would not like to recognize anyone specifically but the owner did a good job.
Areas Of Satisfaction - They did a good job communicating.
Recognized Excellence - The crew that did the installation was very efficient and quick. They worked well with each other , and communicated with me throughout.
I've used Sooner State before and as expected their services was great. Had NT windows installed. Great product for a good price.
Recognized Excellence - Joe and the installation crew have been great to work with. Very professional and courteous
Like most construction projects things took longer than expected but the team was professional and addressed my concerns and the install was quality work.
Communication - Texted and called both with the owner and install crew. I knew what to expect due to good communication.
Professional & Organized - Coordinated the install with construction and brick work so it was pretty seamless for me on the customer side.
Good quality windows at an excellent price. Friendly owner and employees. Efficient installation crew. Quick to answer questions and address any concerns.
Communication - I would have liked more frequent updates about the status of the windows, but the supply chain currently being unpredictable makes that hard for businesses.
Schedule - Because of supply chain issues and a manufacturing error that needed to be corrected, the windows and door took a little longer than expected to come in, but they called to schedule the installation right away when they came in.
This is the second job Sooner State Home Improvements has done for me. Awesome job, again. You guys are the best.
We were very satisfied with the work!
Communication - The communication was very good!
Quality Of Workmanship - The installation was done by one installer and he did an excellent job! He also completed the windows in four hours with no additional help!
Professional & Organized - The estimate, on-site follow up and installation was professional!
Schedule - The timing was all communicated well!
Value - The quality was good with excellent products!
Recognized Excellence - The estimator, owner, and installers all were excellent and very professional!
Areas Of Satisfaction - The adjustments we made to the original estimate resulted in us really liking the project!
Current Referrals - I do not know of anyone at this time but will refer the company if anyone asks!
They did an excellent job removing the old windows!
Areas For Improvement - They came in and did what they were supposed to do. I love my windows, they are perfect!
Additional Comments - It was good experience from the first call to the last window they put in.
All the team members were professional and friendly from the sales rep to the installation tech...Joe the owner called me to let me know the scheduling details.
Communication - Joe the owner called me a couple of times to keep me advised.
Recognized Excellence - Parker and the installation tech - I think his name was Jason?
The entire staff, starting from the initial phone call/consultation was excellent! Very impressed with the service and product. You definitely get what you pay for! We did alot of research and estimates, this is the only company that offers lifetime warranty!!
Recognized Excellence - Cory, Joe, and Parker, and actually the entire staff. They were all excellent!!!
Areas Of Satisfaction - Didn't have all of our screens, gave us temporary screens, they all went above and beyond to make sure we were taken care of and the windows were done right.
Recognized Excellence - I would like to recognize Parker.
Areas For Improvement - They did not fall short of my expectations. Everyhing was good.
Areas Of Satisfaction - They met or exceeded my expectations as they got the job done very quickly. I was expected it to take two days, and they got it done in one day. That was great.
No regrets and very pleased with the windows we chose.
Recognized Excellence - Everyone
Areas Of Satisfaction - Quality of work
Additional Comments - Great company. Second time using them.
Recognized Excellence - Everyone we dealt with was great.
Areas Of Satisfaction - They met all of my expectations.
Areas Of Satisfaction - The windows seem really an excellent product and installation was quick.
The service was excellent! They told us what time they would arrive and they did so on time. They came in got to work and cleaned up afterwards.
Recognized Excellence - The salesperson and the owner were both very professional, friendly, and kind.
Areas Of Satisfaction - Sooner State met all of my expectations. They did exactly what they said they would do and exactly what I asked for.
I already have!
Schedule - They were earlier than I expected that was great!
Recognized Excellence - Parker was very sweet and professional.
Areas Of Satisfaction - The pricing! They gave me my military discount and effectively communicated with me.
Additional Comments - It was a really good experience! The company did a great job and following up. I like to support local businesses and I'm happy they were based in Oklahoma. They did an excellent job.
Recognized Excellence - I would like to recognize everybody. They were all pretty professional. I cannot really think of anybody.
Areas Of Satisfaction - Sooner State Home Improvements met and exceeded my expectations with getting it done in a timely manner.
Quality Of Workmanship - excellent BEST TWO WORKERS , KNEW WHAT THEY WERE DOING.
I've had more than a few companies looking at replacement windows and do the work. By far Sooner State Home Improvements was the best. I would recommend them to anybody.
Recognized Excellence - I would like to recognize Broun and Joe for their exceptional service.
Areas Of Satisfaction - They met my expectations with the price.
Additional Comments - I was very and completely satisfied.
Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations.
Areas Of Satisfaction - Sooner State Home Improvements met or exceeded my expectations because of their willingness to make changes. I started out with one thing, then I said, "I really want this," and they were like, "okay."
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sooner State Home Improvements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys