They were very professional. They explained everything well. Everything came in on time. Their installer came on time and installed everything in a timely manner.
Recognized Excellence - Parker, Cameron, and Daniel
Areas Of Satisfaction - Build quality and installation were top notch
It was a well done job! Thank you
Quality Of Workmanship - The workmen did a fantastic job
Recognized Excellence - Parker Camron Daniel
Recognized Excellence - Park Jordan did a great Job !
Knowledge & professional, top rated
Clean - Didn't just sweep, vac but also mopped
Areas For Improvement - No areas
Areas Of Satisfaction - All areas
Installation Crew - Kept me advised & answered questions
Additional Comments - From start to finish, great!!
Recognized Excellence - I am not good remembering names but both the installers were great. They were friendly and kept me informed about what they were doing and when they might be done.
Areas For Improvement - NONE
Areas Of Satisfaction - Communication was great. The original salesman said it would take about 4 weeks to get the windows in. I got a call almost exactly 4 weeks lager that the windows were in, scheduled an appointment and had them installed less than a week later.
Recognized Excellence - Joe Jordan
Areas Of Satisfaction - In every way!
Installation Crew - They were great.
Additional Comments - I love the quality of my new windows. The installers did a fantastic job!
I have already recommended them to a friend. They did a great job!
Recognized Excellence - I would like to recognize Parker, Joe, and Mariah for their exceptional service.
Areas Of Satisfaction - They were punctual with the quote, the wait time to get them ordered and installed, and the pricing was good! I appreciated the presentation; they weren't pushy or giving a big sales pitch when they came out — that is a real thing with window companies! They followed up with me after the install, which was good. They made sure that I was aware of the rebate through my local electric company and helped me with that process, so I appreciated that very much!
Current Referrals - I recommended them to somebody, but they are not ready financially, so I don't want to bombard them. When they are ready, I will definitely be encouraging them to get a quote.
Additional Comments - I have previous experience with another major window install, and this was night and day; it was much, much better than my past experience!
Recognized Excellence - Camran is awesome, & his helper Daniel. They went above & beyond to get the job done. When they ran into some unexpected issues like rot. The owner even went & got new cedar wood to replace rotten wood & did not charge me for replacement, excellent customer service. I have used Sooner State before & they are wonderful, would not use anyone else!
Areas For Improvement - All was good
Areas Of Satisfaction - Customer Service, great qualitity work
Current Referrals - No but I will keep my eyes & ears open
Additional Comments - Awesome group
Recognized Excellence - Parker, Cameron
Additional Comments - I'll definitely be a repeat customer for future projects.
Excellent sales people. Excellent workers. Even the owner came by the house to check on some things. My sliding doors, front door French doors and windows look great!
Recognized Excellence - The window replacement experience exceeded our expectations. Truly professional company that deserves a 5 star rating. They do not over promise but they definitely over deliver. Excellent knowledge and experience base including Joe, the owner, who personally supervises the entire project. Parker represents the company well and has extensive knowledge about the products, costs, and installation process. He was also very responsive to any questions. Calls do not go unanswered. Always a prompt response from anyone in the company. The installers (Isaac, Kristin, Emily) were outstanding and really impressed us with their efficiency, technique, neatness and affability. I would recommend Sooner State Home Improvements without any reservations .
Recognized Excellence - Everyone i met with were professional
Quality product, great to work with, and superb value!
Recognized Excellence - The entire crew that installed my windows. Very professional
Areas Of Satisfaction - Everything, from the time they pulled up, till the time they left.
Recognized Excellence - Our salesman and crew.
Areas Of Satisfaction - They all did a great job.
Quality Of Workmanship - Looks good
Recognized Excellence - Cameron is very good at what he does
Very satisfied with the quality of the product and the installation, great price compared with the other companies and financing options available.
Recognized Excellence - The level of professionalism and quality of product is truly impressive.
Areas For Improvement - There wasn’t one thing I would change in dealing with sooner state home improvement
Areas Of Satisfaction - Their professional suggestions and input on color type of window, etc. was unmatched
Overall a great experience to deal with Sooner State Home Improvements.
Quality Of Materials - Awesome value for the money.
Quality Of Workmanship - Installation of our windows was accomplished quickly with great attention to detail.
Additional Comments - Wonderful experience- love our new windows
It was an easy process and very informative. In the consultation, they did a very good job. Overall, I was very happy. The financial terms are the best. I shopped around at four different companies. They were significantly better, almost twice as good. I even called my bank, and even my bank could not beat their prices.
Recognized Excellence - Parker Jordan was great to work with. I can't remember his wife's first name. She was great. The installers were very nice.
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They met all of my expectations.
Additional Comments - They changed out half of our windows. When we do the other half, I will call them again.
Absolute professionals from start to finish.
Areas Of Satisfaction - Great price on a great door!
Based on the two times we have used Sooner State Home Improvements we would have no reservations in recommending this company to our friends and family.
Recognized Excellence - The salesman Joe was a friendly down to earth kind of guy. Very knowledgeable and experienced. I’ve used this company before several years ago and was happy to use them again.
Areas For Improvement - My expectations were all met.
Areas Of Satisfaction - They met our expectations and in this day and age that exceeds our expectations if you know what I mean.
Additional Comments - The day of installation a pretty big storm blew through in the late morning and the installers took a short break through the worst of it then went back to work and completed the job that same day. I wonder how many other companies would have done that.