Nicest people I ever dealt with.
Quality of work was great
I love the window they were professional, friendly and show up when they were suppose to. They did a great job.
The product is heavenly compared to what I had before! Who could improve on a lifetime labor and materials warranty? Work was done very quickly.
We have used Sooner StateHome Improvements several times for large projects , and once again Joe Jordan and his installation crew did not not let us down. 5 ⭐️all around
They did a great job installing my windows and storm door, and I am very pleased!
I would like to say that Joe and his staff are professional and timely. They all do a really good job! They've done numerous projects for me. They have always done an excellent job!
SoonerState delivered on time and in a very professional manner not seen these days
Everyone I dealt with was very professional and work hard at answering all my questions and concerns. The guys installing the windows did a very good job and cleaned up nicely. I am very pleased that I chose this company to install my windows. I chose them over five other companies I had out to bid on the job.
They were very professional and did a great job.
Window tension broke. Replaced in 5 minutes upon arrival at residence. Owner always pleasant and competent. Very satisfied. Very glad we went with Sooner State as opposed to the "other guy".
Just that the owner of the company is very hands on, very polite and sticks to what he says. He kept us all in the loop in everything.
Our house is about 60 miles from the office of Sooner State and we needed two storm doors replaced and nine old sash style windows. Sooner's crew arrived on time, with plenty of warning. They worked quietly and efficiently and completed the job exactly as they said they would, punctually and professionally. We are happy with our aluminum windows are doors and are very pleased with the work they did. I would be happier if the hardware had no vinyl or plastic parts but that is not in Sooner's control. They cleaned up before they left and you could not even tell anyone had been working here all day. The charge and the schedule were exactly what Joe said it would be, when he drove over here to work out the arrangements with us.
Recognized Excellence - All three of the people with whom we worked were exceptional and professional.
Areas Of Satisfaction - In all areas.
Doing business with Joe was pleasure. I wish everyone was so easy to work with! I would tell anyone I know to absolutely work with Sooner State.
Communication - Even the installation crew communicated well!
Recognized Excellence - The entire organization! Everyone was great
Additional Comments - Just a big Thank You! We're so proud of our windows and doors!
Recognized Excellence - Joe was very helpful through the whole process.
Additional Comments - The installation of the doors turned out great. This house is just over a year old, I was a little concerned that you would be able to tell that was two windows. It looks perfect, thank you!
I'm very pleased. This is the second time we've used them. They've been great.
Value - I absolutely received a fair value for my money!
Recognized Excellence - I only dealt with Joe and his son. I can't remember his son's name. I dealt with Joe before - he was great. He did everything. He tried to accommodate me and did a great job.
Areas Of Satisfaction - They exceeded my expectations with their professionalism and how clean they were - their organization.
Installation Crew - The installation crew were great!
Current Referrals - I spoke to my sister-in-law about them. I don't know if they ended up talking to him or not, but I did give her his name and number.
Additional Comments - They did a great job. I'm extremely pleased with my new windows and patio cover.
I have & will HIGHLY recommend Sooner State & Joe Jordan to anyone interested in new windows!!!!!
Areas Of Satisfaction - EVERYTHING!!!
Current Referrals - Have already given 2 of my co-workers name & phone #
Additional Comments - I ABSOLUTELY LOVE MY BEAUTIFUL WINDOWS. I DIDNT EVEN WANT TO PUT CURTAINS UP
Areas Of Satisfaction - It was all good no problem.
Recognized Excellence - Joe, the person who came out to make the deal did a great job.
Areas For Improvement - They met all of my expectations.
Areas Of Satisfaction - They met all of my expectations.
Additional Comments - They did a great job, I would hire them again.
I was am very happy with the work done on my windows.
Communication - The crew made sure to communicate with us and make us aware of everything throughout the process.
Schedule - I am very pleased with the effective communication to let us know when the materials would be delivered and when they were going to arrive to install our windows.
Recognized Excellence - The crew members Joe and Jason did great work installing our windows. We actually have another project coming up and specifically asked for them to install our next project in the near future.
Areas Of Satisfaction - I am very happy to know that our installation were done properly and effectively.
Additional Comments - We have another project coming up and would definitely recommend using Sooner State Home Improvements every time.
Recognized Excellence - Both of the men who came to install our window were very professional and did their job well. I do not know their names.
Areas Of Satisfaction - Everything! So much easier than we expected.
Current Referrals - We will be sharing with all of our friends and family!
Joe is great to work with and is very professional and friendly.
Areas Of Satisfaction - They did a good job communicating.
Recognized Excellence - The crew that did the installation was very efficient and quick. They worked well with each other , and communicated with me throughout.
I've used Sooner State before and as expected their services was great. Had NT windows installed. Great product for a good price.
Recognized Excellence - Joe and the installation crew have been great to work with. Very professional and courteous
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sooner State Home Improvements as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys