Quality Of Workmanship

Quality Of Workmanship - Joe and his crew were an absolute delight to work with. Very considerate throughout the process and thorough!

Areas Of Satisfaction

Areas Of Satisfaction - They went above and beyond!

Installation Crew

Installation Crew - The crew was amazing. We couldn’t have been happier with the work and communication we had with them!

Current Referrals

Current Referrals - My neighbor a couple doors down asked about the company.

I'm likely to recommend Sooner State Home Improvements because I had a great experience overall. Everyone was helpful from the first time I called to inquire about pricing. The quality of my new doors is excellent. It was a stress free experience. I absolutely love the look of my doors.

Clean

Clean - Yes, everything was clean just as it was before they started the work.

Recognized Excellence

Recognized Excellence - I would like to recognize the guy who installed the windows.

Areas For Improvement

Areas For Improvement - There were no areas where they fell short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations, as I can see out of my windows now, and they are great.

Additional Comments

Additional Comments - I am enjoying my new windows.

Recognized Excellence

Recognized Excellence - From our experience everyone at sooner state was extremely professional and did an excellent job were very happy!

Areas Of Satisfaction

Areas Of Satisfaction - All

Recognized Excellence

Recognized Excellence - Parker was incredible with the initial quote. Maria was wonderful to work with. The installers were excellent.

Areas For Improvement

Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed with the follow up. I had questions and they were quick to give solutions. They did not just leave me hanging because my windows were done.

Additional Comments

Additional Comments - Overall, I had a great experience with Sooner State Home Improvements. I will definitely refer them to someone needing windows because we had a great experience with them from start to finish.

Recognized Excellence

Recognized Excellence - I can’t remember his name but the main guy who came out both days to finish the installation was absolutely awesome!

Areas Of Satisfaction

Areas Of Satisfaction - All around a great experience!

The service takes time to get going, but the quote was easy to understand, and it made sense to go with the company because of their organization.

Recognized Excellence

Recognized Excellence - Parker and Issac, and family provided exceptional service. Once they showed up and got going, they knew what they were doing. I knew it was hot outside, and I told them they had better wrap it up, but they kept going. I left them to do their job, and I was pleased with their work; they left the house cleaner than it was before they arrived.

Areas Of Satisfaction

Areas Of Satisfaction - The trim on the outside with metal was impressive. Issac knew what he was doing, and he knew how to cut and trim and did an exceptional job caulking afterwards.

Current Referrals

Current Referrals - I have recommended them a few times but am not sure if anyone is ready to make a move yet.

Additional Comments

Additional Comments - I am very pleased with them, and it's helped with the energy to keep everything cooler, and I hope it does the same in the Winter.

Recognized Excellence

Recognized Excellence - Very professional young men. They worked into the night to finish putting our new windows in.

Professional & Organized

Professional & Organized - Sooner State Home Improvements was professional and organized, except for above statement.

Recognized Excellence

Recognized Excellence - They all did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - Sooner State Home Improvements met or exceeded my expectations with the quality of workmanship.

Recognized Excellence

Recognized Excellence - I would like to recognize my salesperson for his exceptional service. He was the one who actually came out and talked to us.

Areas For Improvement

Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Sooner State Home Improvements met/exceeded my expectations because they did great.

Recognized Excellence

Recognized Excellence - Parker came out and explained the whole process to us very well.

Areas Of Satisfaction

Areas Of Satisfaction - They took the time to go through the whole process. It was way better than anyone else that we talked to.

They were very good to work with. They were very professional, here when they said they would be here, and got the job done. They said it would be a day and a half and it took less than that. They did a very good job with good attention to detail.

Communication

Communication - I would give the communication 5+ stars.

Recognized Excellence

Recognized Excellence - Joe was great. The salesman, Jeremiah, the installation crew, everybody was good. The ladies in the office are good. Everybody's good.

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The way everything was handled met or exceeded my expectations. They replaced 14 windows. I didn't know what to expect. It was pretty seamless.

Schedule

Schedule - They definitely did not adhere to our agreed-upon schedule. It took them a while. It was weather and stuff. We were supposed to do it in October and we just got it done now.

Recognized Excellence

Recognized Excellence - They did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations with the overall beauty of the product. It was excellent!

The company is family owned and operated. Parker Jordan is a very knowledgeable and professional. No high pressure sales, just honest answers. The installers were professional and very experienced.

Recognized Excellence

Recognized Excellence - Parker Jordan

Installation Crew

Installation Crew - Our installers were top hands. They cared about the quality of their work and they were exceptionally professional and they cleaned up.

Sooner State Home Improvements was very knowledgeable, provided quotes in timely manner, and completed work in a very clean and satisfactory manner. The installers were also very friendly and knowledgeable.

Recognized Excellence

Recognized Excellence - I would like to recognize Parker Jordan for his exceptional service. He was very good with communication, and I am very appreciative.

Areas For Improvement

Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations other than the areas that they have taken account for and are in the process of fixing.

Areas For Improvement

Areas For Improvement - No areas fell short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I thought that the door was beautiful.

Great service and quality work

Recognized Excellence

Recognized Excellence - Isaac and his crew were wonderful. very professional and kind

Areas Of Satisfaction

Areas Of Satisfaction - everything was done in a timely manner. the job looks great as well.

I found the workers and the owner of Sooner State Home Improvements to be very skillful and friendly. They went out of their way to make sure our door was installed, and they did a great job.

Recognized Excellence

Recognized Excellence - I would like to recognize the gentleman who came to fix the door for his exceptional service, but I can't remember his name. We had our double doors boarded up while we were waiting all that time. When the owner found out about it, he made a point to find someone to come fix it. Parker was great, too. Everyone went out of their way to make sure we got our door put in. They did a double French door. It was a big job, and they did a good job.

Areas For Improvement

Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations. Everything worked out well. They did great. I realize they were behind schedule, but things like that happen. When they found out about our circumstances, they made a point to make sure the door was installed as soon as possible.

Areas Of Satisfaction

Areas Of Satisfaction - Sooner State Home Improvements' customer service, work, and extremely friendly and helpful employees exceeded my expectations.

Additional Comments

Additional Comments - I definitely would recommend Sooner State Home Improvements.

Areas For Improvement

Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Sooner State Home Improvements met my expectations with the quality of the product and the cost.

Areas Of Satisfaction

Areas Of Satisfaction - I enjoyed working with everyone on the team and thought they were all incredibly knowledgeable and professional!

They were very professional. They explained everything well. Everything came in on time. Their installer came on time and installed everything in a timely manner.

Recognized Excellence

Recognized Excellence - I'd like to recognize Parker Jordan, who came out and measured, and the installer. Both of them were very professional. They didn't hesitate to answer any questions I had and also explained everything very thoroughly.

Areas For Improvement

Areas For Improvement - Nothing fell short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas, from the estimate to the turnaround time the windows came in to the window installation time.

Recognized Excellence

Recognized Excellence - Parker, Cameron, and Daniel

Areas Of Satisfaction

Areas Of Satisfaction - Build quality and installation were top notch

It was a well done job! Thank you

Quality Of Workmanship

Quality Of Workmanship - The workmen did a fantastic job

Recognized Excellence

Recognized Excellence - Parker Camron Daniel

Recognized Excellence

Recognized Excellence - Park Jordan did a great Job !