Recognized Excellence

Recognized Excellence - Parker came out and explained the whole process to us very well.

Areas Of Satisfaction

Areas Of Satisfaction - They took the time to go through the whole process. It was way better than anyone else that we talked to.

They were very good to work with. They were very professional, here when they said they would be here, and got the job done. They said it would be a day and a half and it took less than that. They did a very good job with good attention to detail.

Communication

Communication - I would give the communication 5+ stars.

Recognized Excellence

Recognized Excellence - Joe was great. The salesman, Jeremiah, the installation crew, everybody was good. The ladies in the office are good. Everybody's good.

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations.

Areas Of Satisfaction

Areas Of Satisfaction - The way everything was handled met or exceeded my expectations. They replaced 14 windows. I didn't know what to expect. It was pretty seamless.

The company is family owned and operated. Parker Jordan is a very knowledgeable and professional. No high pressure sales, just honest answers. The installers were professional and very experienced.

Sooner State Home Improvements was very knowledgeable, provided quotes in timely manner, and completed work in a very clean and satisfactory manner. The installers were also very friendly and knowledgeable.

Recognized Excellence

Recognized Excellence - I would like to recognize Parker Jordan for his exceptional service. He was very good with communication, and I am very appreciative.

Areas For Improvement

Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations other than the areas that they have taken account for and are in the process of fixing.

Areas For Improvement

Areas For Improvement - No areas fell short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I thought that the door was beautiful.

Great service and quality work

Recognized Excellence

Recognized Excellence - Isaac and his crew were wonderful. very professional and kind

Areas Of Satisfaction

Areas Of Satisfaction - everything was done in a timely manner. the job looks great as well.

I found the workers and the owner of Sooner State Home Improvements to be very skillful and friendly. They went out of their way to make sure our door was installed, and they did a great job.

Recognized Excellence

Recognized Excellence - I would like to recognize the gentleman who came to fix the door for his exceptional service, but I can't remember his name. We had our double doors boarded up while we were waiting all that time. When the owner found out about it, he made a point to find someone to come fix it. Parker was great, too. Everyone went out of their way to make sure we got our door put in. They did a double French door. It was a big job, and they did a good job.

Areas For Improvement

Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations. Everything worked out well. They did great. I realize they were behind schedule, but things like that happen. When they found out about our circumstances, they made a point to make sure the door was installed as soon as possible.

Areas Of Satisfaction

Areas Of Satisfaction - Sooner State Home Improvements' customer service, work, and extremely friendly and helpful employees exceeded my expectations.

Additional Comments

Additional Comments - I definitely would recommend Sooner State Home Improvements.

Areas For Improvement

Areas For Improvement - Sooner State Home Improvements did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Sooner State Home Improvements met my expectations with the quality of the product and the cost.

Areas Of Satisfaction

Areas Of Satisfaction - I enjoyed working with everyone on the team and thought they were all incredibly knowledgeable and professional!

They were very professional. They explained everything well. Everything came in on time. Their installer came on time and installed everything in a timely manner.

Recognized Excellence

Recognized Excellence - I'd like to recognize Parker Jordan, who came out and measured, and the installer. Both of them were very professional. They didn't hesitate to answer any questions I had and also explained everything very thoroughly.

Areas For Improvement

Areas For Improvement - Nothing fell short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations in all areas, from the estimate to the turnaround time the windows came in to the window installation time.

Recognized Excellence

Recognized Excellence - Parker, Cameron, and Daniel

Areas Of Satisfaction

Areas Of Satisfaction - Build quality and installation were top notch

It was a well done job! Thank you

Quality Of Workmanship

Quality Of Workmanship - The workmen did a fantastic job

Recognized Excellence

Recognized Excellence - Parker Camron Daniel

Recognized Excellence

Recognized Excellence - Park Jordan did a great Job !

Knowledge & professional, top rated

Clean

Clean - Didn't just sweep, vac but also mopped

Areas For Improvement

Areas For Improvement - No areas

Areas Of Satisfaction

Areas Of Satisfaction - All areas

Installation Crew

Installation Crew - Kept me advised & answered questions

Additional Comments

Additional Comments - From start to finish, great!!

Recognized Excellence

Recognized Excellence - I am not good remembering names but both the installers were great. They were friendly and kept me informed about what they were doing and when they might be done.

Areas For Improvement

Areas For Improvement - NONE

Areas Of Satisfaction

Areas Of Satisfaction - Communication was great. The original salesman said it would take about 4 weeks to get the windows in. I got a call almost exactly 4 weeks lager that the windows were in, scheduled an appointment and had them installed less than a week later.

Recognized Excellence

Recognized Excellence - Joe Jordan

Areas Of Satisfaction

Areas Of Satisfaction - In every way!

Installation Crew

Installation Crew - They were great.

Additional Comments

Additional Comments - I love the quality of my new windows. The installers did a fantastic job!

I have already recommended them to a friend. They did a great job!

Recognized Excellence

Recognized Excellence - I would like to recognize Parker, Joe, and Mariah for their exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - They were punctual with the quote, the wait time to get them ordered and installed, and the pricing was good! I appreciated the presentation; they weren't pushy or giving a big sales pitch when they came out — that is a real thing with window companies! They followed up with me after the install, which was good. They made sure that I was aware of the rebate through my local electric company and helped me with that process, so I appreciated that very much!

Current Referrals

Current Referrals - I recommended them to somebody, but they are not ready financially, so I don't want to bombard them. When they are ready, I will definitely be encouraging them to get a quote.

Additional Comments

Additional Comments - I have previous experience with another major window install, and this was night and day; it was much, much better than my past experience!

Recognized Excellence

Recognized Excellence - Camran is awesome, & his helper Daniel. They went above & beyond to get the job done. When they ran into some unexpected issues like rot. The owner even went & got new cedar wood to replace rotten wood & did not charge me for replacement, excellent customer service. I have used Sooner State before & they are wonderful, would not use anyone else!

Areas For Improvement

Areas For Improvement - All was good

Areas Of Satisfaction

Areas Of Satisfaction - Customer Service, great qualitity work

Current Referrals

Current Referrals - No but I will keep my eyes & ears open

Additional Comments

Additional Comments - Awesome group

Recognized Excellence

Recognized Excellence - Parker, Cameron

Additional Comments

Additional Comments - I'll definitely be a repeat customer for future projects.

Excellent sales people. Excellent workers. Even the owner came by the house to check on some things. My sliding doors, front door French doors and windows look great!

Recognized Excellence

Recognized Excellence - The window replacement experience exceeded our expectations. Truly professional company that deserves a 5 star rating. They do not over promise but they definitely over deliver. Excellent knowledge and experience base including Joe, the owner, who personally supervises the entire project. Parker represents the company well and has extensive knowledge about the products, costs, and installation process. He was also very responsive to any questions. Calls do not go unanswered. Always a prompt response from anyone in the company. The installers (Isaac, Kristin, Emily) were outstanding and really impressed us with their efficiency, technique, neatness and affability. I would recommend Sooner State Home Improvements without any reservations .

Recognized Excellence

Recognized Excellence - Everyone i met with were professional

Quality product, great to work with, and superb value!

Recognized Excellence

Recognized Excellence - The entire crew that installed my windows. Very professional

Areas Of Satisfaction

Areas Of Satisfaction - Everything, from the time they pulled up, till the time they left.