The meeting to set the contract was done efficiently ...all questions were answered and explained by Roger Silva, and I felt confident dealing with him that I would be satisfied. When the roofing was finished, there was not a nail in my yard. I've heard from others who had roofing done by others, and they were still picking up nails a week later even though a magnet had been passed over the lawn.
The installation was done fantastically at a very good price, and I won't have to worry about getting another roof for the rest of my lifetime based on how long they last.
I couldn't find someone better to work with. They do good work and are knowledgeable. They did what they said they were going to do, and are certified on all the work they do. I highly recommend them to anyone.
I was extremely pleased with Silva Built Construction from start to finish. Excellent attention to detail. They did exactly what they said that they would do.
I can not speak highly enough about the owner, the company, and the workmanship. They did a beautiful job. It was a pleasure to work with them. I have talked with many of my friends and recommended Silva Built Construction. They are wonderful. They did the work the way they said it would be.
"Do it once, Do it right!" is the correct slogan. Roger does a good job getting to know and understand his clients, how they like to be communicated to, and receive information while also adding valuable insight and perspective at the right times. Silva Built uses the highest quality materials, highest craftmsmanship, and will not cut any corners! This wont be the fastest job you ever do, but it will be the highest and lasting quality.
Great owner! Amazing team of roofers! I highly recommend Silva Built Construction.
They did everything per agreement.
He was very professional and organized. I was very happy with the work he did. He explained everything in detail.
They have excellent service and on time scheduling. I am very happy with the job.
Highly professional. I would recommend them to friends and family.
Absolutely wonderful in every way!
There were two of them that did the project. One night they were here in December and it was cold out. They were outside until 10 o'clock at night because they wanted to make sure the cement was settled. It is unbelievable that they go beyond what they need to do.
Very happy. The grounds were left in way better condition than before they started. I strongly recommend Roger and his team.
They were very professional. Great quality work! When they left you couldn't even tell they were there.
I was pleased with work that was done and would recommend to family and friends.
Silva Built Construction is the best contractor I've ever dealt with he will do whatever it takes to make you happy with your project.
I have used Silva Built on 2 big projects on my house and highly recommend them to any consumer looking to remodel or build
Areas Of Satisfaction - The company's efficiency.
Recognized Excellence - Roger was great.
Roger was very professional and explained in detail his process and procedure prior to his business work.
Areas Of Satisfaction - I am the most satisfied with their quickness.
Recognized Excellence - Roger was exceptional.
I was very satisfied.
Areas Of Satisfaction - I was most satisfied with how speedy they did the work.
Recognized Excellence - I would like to recognize Rodger for his exceptional service.
Areas For Improvement - None
Areas Of Satisfaction - Totally, all areas
Current Referrals - No
Recognized Excellence - ROGER SILVA
Additional Comments - Great experience all the way around
Areas Of Satisfaction - I was most satisfied with how quick they were and the clean up. The staff was very professional.
Recognized Excellence - Roger Silva did a great job.
Areas For Improvement - Did not fall short. Just a simple pointer: Only concern would be point of contact. Roger always touched base but sometimes was so busy it wouldn't be the same day. This is how I am so it was completely fine and worked for me, but can see it being a concern for others. I Have zero complaints just trying to help for improvements.
Areas Of Satisfaction - Very knowledgeable. Completed as promised. Very quick and efficient! Job well done!
Current Referrals - Not at this time.
Recognized Excellence - Roger Silva
Additional Comments - I have zero complaints. Work was done as promised, workmanship is great. I Have had ba dexperiences with contractors before this company is not one of them. Would definitely recommend to anyone! I am very happy with the work I had done and will hire them again.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Silva Built Construction, Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys