I would highly recommend Sliding pros of Idaho. They were committed to excellent customer service at the highest level.
I was very happy with Siding Pros of Idaho. The owner was very pleasant and easy to work with. The work was done on time. The quality was better than I expected. The workers were professional and polite. I would definitely recommend and use them again in the future.
My experience with Siding Pros of Idaho was really positive. I appreciate how straight forward they were with their quote and that the person quoting/selling was also one of the project managers. They got us on the schedule very quickly and kept me updated throughout the entire process. They don't mess around and they do good work. Their crew members are very professional and respectful of the property their working on. I highly recommend them.
Areas Of Satisfaction - The quote/scheduling process. It was so easy and we didn't have to wait long like we have had to with many other companies that we hired for other projects on our house.
Areas Of Satisfaction - Looks great
We were both very satisfied and happy with the excellent painting job that was recently done by Siding Pros of Idaho. Believe me, my husband is not exactly easy to please. But now, our 15 year old house looks like it is brand new. The prep work they did was outstanding. They disposed of existing gutters and replaced with new. Damaged siding and trim was also replaced as well as weatherstripping on garage doors. They created a gable end vent on the shed to match the house gable. They were excellent and professional and completed the work faster than we had anticipated.
Ed & Greg were great to work with!
Areas Of Satisfaction - We were most pleased with their timeliness and how they followed through with what they said they would do. No surprises!
Lead Source - My neighbor had them do his home around 5-6 years ago. He was very happy also.
They answered my questions and did follow up periodically. From beginning to end they had suggestions for what might work on the house. We talked over my ideas and they found a way to make them work. They made sure that everything was finished so my house would look great!
Additional Comments - I could see how all the team players worked well together to do their parts to make the final product look great!
Areas Of Satisfaction - The work they did was really good, I'm very happy with that. They are all professional and treated us well and with respect. They did the best job they could.
Lead Source - I think that I was looking for hardy board and found the website online.
Areas Of Satisfaction - They were good to answer all of my questions and were prompt in fixing any issues that we had. Their willingness to come in bad weather was appreciated. We were very pleased with the overall look of the home and were very pleased with the end result . We have a 65 year old home that looks brand new now and we get a lot of compliments on it.
Additional Comments - We are looking forward to it lasting many years.
They had military veterans on their staff and I thought that was cool.
They were excellent.
Lead Source - Looked on James Hardie website to find authorized installer in my area
Areas Of Satisfaction - Professional
I will recommend them to any one who inquires about our siding! They went out of their way to make the installation & painting the best achievable- even re-doing portions that they felt were not the best possible. We had previously hired a company based in Portland, OR (Reve/DaBella) & it was an absolute disaster! They were completely un-trained & incompetent, including their upper management up to the CFO. Their installation was technically incorrect & would have caused great problems for our house's structure if we had not fired them after 6 months of continual problems, then had Siding Pros tear off that mess & re-do the entire house properly. Go with Siding Pros of Idaho! From the owners to the installation crews, they are the best!!!
Recognized Excellence - The whole crew was excellent! They all deserve a pat on the back!
The Siding Pro staff was great. The siding crew were on time, hard working and courteous. Our house looks great and the price was very reasonable. I would highly recommend this company.
Areas Of Satisfaction - I was most satisfied with the fact that they took the time it takes to do the job right. They came back to finish things up and they were open to my suggestions on ways to do things.
I think they went above and beyond on our house. They did excellently, and we are very happy.
Areas Of Satisfaction - They were willing to make changes that I wasn't satisfied with on the spot. If I wasn't happy with something it was handled right away and I am very happy with that.
The one things that was troubling, was we had a fuse box up for the air conditioner. It had to be taken down due to the siding. As it turned out we had to get an electrician, which was difficult to do and it was quite expensive. The box was left laying on the patio in the rain.
Our home was in much need of new siding. We did a lot of research before deciding on Siding Pro's of Idaho.We couldn't be more pleased with our "new" home. Ed and Greg accommodated us by using cedar wood trim onthe windows and doors for a rustic look. We have received so many compliments on our home from both friends and strangers that we know we made the right decision to work with Siding Pro's. All the work crews were polite and hard working. We can't thank them enough.
Areas Of Satisfaction - The product is high quality and all the work crews were very pleasant, respectful and hard working
Additional Comments - We LOVE our house
Areas Of Satisfaction - I was most satisfied with the speed in which they got the job done.
Recognized Excellence - Ed Lacey provided exceptional service.
Areas Of Satisfaction - I was most satisfied with the quality of their work and the materials that they used.
I am very proud of the job SIDING PROS OF IDAHO did on our home and I would highly recommend them to others. When I hear others tell of horror stories they have had with some contractors I know I found the right people to do our job. They were professional, skilled, and competent. Even extreme heat and unexpected challenges did not affect their performance. They are a 5 Star business who are a credit to their profession. They came highly recommended, and they lived up to this reputation.
Concern For Needs - My project was big & as an older home presented additional challenges, but all were handled well. He also respected my need to keep within my budget.
Project Manager Professionalism - Always!! Treated me with the respect of a family member not like just another job.
Professional & Organized - I was always treated with courtesy & respect!!
Quality: Workmanship/Materials/Crew - Quality of work is amazingly GOOD. My high expectations were met without a doubt. Hardie siding is highly regarded in the world of construction, and I am glad I went this route.
Likely To Recommend - I am very proud of the job SIDING PROS OF IDAHO did on our home and I would highly recommend them to others. When I hear others tell of horror stories they have had with some contractors I know I found the right people to do our job. They were professional, skilled, and competent. Even extreme heat and unexpected challenges did not affect their performance. They are a 5 Star business who are a credit to their profession. They came highly recommended, and they lived up to this reputation.
Areas Of Satisfaction - Professionalism, quality of product and workmanship, value of investment.
Additional Comments - My project with Siding Pros was a positive experience and I will miss the people although it is good to have the job complete. Now I can just enjoy the finished product and hear the many compliments when friends stop to visit. ☺☺
Siding Pros of Idaho is very consistent. They did a very well done detailed job.
Areas Of Satisfaction - The finished product looks near perfect. I am very satisfied with the workmanship.
Recognized Excellence - Yes, the project manager was exceptional.
Areas Of Satisfaction - I was most satisfied working with Ed. He was great to work with and communicated well.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Siding Pros of Idaho as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys