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Work Availability: Actively Performing Full Services
Service Details : Following safety measures for COVID-19
Health & Safety Measures:
I complete exterior work (No need to enter home)
I accept remote payment.
I can offer estimates and quotes using video calling
Installation very delayed. If timing isn’t a concern, can recommend.
We have worked with them on several different projects since 2017. They stand by their work and their crews are skilled (they use their own staff and sub-contractors).
I think it's a good company. They did a good job. The only problem is it took longer for them to come and do the work than they first thought. They said it would be 8 weeks, but it was 6 months. They did a good job. I understand they are busy. They did come and do it, it just took a little longer. I was completely satisfied with the workmanship. I am happy with everything. They were kind, polite, neat, and cleaned up after themselves.
Have used Siding and Windows previously for a major project and would do so again in the future.
During difficult times to schedule work and get supplies, the whole team at Siding & Windows Group made great effort to make the process as smooth as possible.
They did a great job. Great quality window. The workmen were fabulous, they weren't rushed took their time and did it right. They were very friendly.
Excellent customer service and quality of work was great
What an incredible team! I appreciate people who show up on time. Are knowledgeable and helpful and always responded to any concerns I had quickly. The quality is outstanding and I am already planning on other jobs with this team.
Angelo did a wonderful job of explaining the Marvin windows to us and helping us through the entire process. He was very knowledgeable and advised us which windows would best fit our needs. We were extremely pleased with the installers & quality of their install.
All was good until the installation. The brand new $3600 Marvin patio door was installed in such a way that the lock was so stiff that I had to jump on to lock it and was told that that is normal.... I had to be persistent to get that to be fixed. I am thankful that it did get fixed but did not appreciate the stonewalling.
I would recommend for the end result in the siding job, however it would come with a warning regarding timeline, communication lapses and to not expect a clean up.
Excellent workmanship on the job site. The company was fair, honest, and easy to work with. I would definitely recommend them.
Prompt, courteous, quality service. Highly recommend .
Areas Of Satisfaction - The roof looks very good, always cleaned up after themselves, always polite.
Siding and Widows group were an artist in the siding industry, they did a fabulous job.
Excellent work, but very slow.
Overall I am quite pleased with my project results. The salesperson was quite responsive to my questions and the installation crew were cooperative and skilled. I had some added work that needed done and felt the firm was quite fair with the change order cost. Very reputable company in my mind.
Excellent service from Sales to Project Mgmt to Install Crews
I was very happy with the sales process and workmanship of the staff. Though I wish the project manager communicated with me better before the installation.
Assigned team worked hard and efficiently. Project completed within stated time frame. Working materials were picked up and stored each night before team left. Very pleased with outcome & have received several positive comments from nearby neighbors.
Our installer, Norbert, was absolutely outstanding in every way. In addition to being a talented installer, he was personable, prompt, and cared about doing a high quality job and having us satisfied every step of the way. There were some alterations that were made along the way and he was receptive and responsive to the changes that were made. We were kept well informed all through the project by Franz, the project manager. He was very fair and responsive to our concerns. Although there were problems in the production and installation of a large storm window, it was managed as well as it could have been and we were very satisfied with the outcome. We would not have had any other company do this work for us and the final product is outstanding. We have already recommended you to two friends who need siding replacement.
Angelo and Franz were fantastic to work with during the project taking time to offer suggestions and answer all our questions.
I've used many contractors over the years. Their entire group was extremely helpful, answered all questions thoroughly, before and during construction. The job was done better than I could have hoped for. It really does look like a new home.
installers were great. good attention to detail. clear communication with all involved (installers, project manager / owner). timely responses to issues/problems.
I wish I could give 2 different ratings - 1 for the workmanship, professionalism of the installers and overall happiness with the look of our house and another rating for the communication and responsiveness of the office staff. Our house was "completed" in August, yet there is still an outstanding item despite numerous texts, emails and communication initiated by us for when it will be completed. Communication is horrific and sporadic. I truly hope someone will contact us to finish this project as soon as possible.
A very high quality of workmanship. An excellent attention to detail.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Siding & Windows Group as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys