About this company
Sideco Inc.
Sideco Inc. was started in 1985 by Jimmy Russell and his wife Mary. Over the last 38 years, the company has improved over 6,000 homes in Central Arkansas, with over 60% of customers coming from referrals. Sideco Inc. is the only James Hardie Elite Preferred Remodeler in the state of Arkansas. The company is also a Marvin Windows and Doors Authorized Replacement Contractor, the only contractor in Arkansas to be awarded this distinction. Sideco also builds beautiful outdoor living structures and is an authorized contractor for beautiful TimberTech/ Azek maintenance free decking products. Sideco Inc. does NOT use sub-contractors, Only highly trained employees. For the best customer experience and highest quality we encourage anyone interested in improving their home to call Sideco. Show more
Sideco Inc. was started in 1985 by Jimmy Russell and his wife Mary. Over the last 38 years, the company has improved over 6,000 homes in Central Arkansas, with over 60% of customers coming from referrals. Sideco Inc. is the only James Hardie Elite Preferred Remodeler in the state of Arkansas. The company is also a Marvin Windows and Doors Authorized Replacement Contractor, the only contractor in Arkansas to be awarded this distinction. Sideco also builds beautiful outdoor living structures and is an authorized contractor for beautiful TimberTech/ Azek maintenance free decking products. Sideco Inc. does NOT use sub-contractors, Only highly trained employees. For the best customer experience and highest quality we encourage anyone interested in improving their home to call Sideco.
** Winner of the 2012 Replacement Contractor Executive Conference Service Excellence Award**
** Winner of James Hardie Building Products Service Excellence award for the years, 2013,2014,2015,2016,2017,2018,2019,2020,2021,2022,2023
Sideco is committed to providing the best possible customer experience. We have close to 500 customer reviews and we encourage you to review them all. You can review all of them here on the Guild Quality site. Hide
Types of work
GuildQuality surveys
Badges
Photos 105
Satisfaction
Of 624 surveys sent, 502 were responded toReviews 432
Of 502 respondents, 432 left a reviewRecent reviews
Review in Little Rock, AR
Crew very polite and nice to work with. Very dependable and willing to please
Catherine P.
Jeff S.
Bill Y.
All of the workers who came to our house were excellent. Project Manager Richard was very helpful and provided timely updates. I appreciate the extra they did to accommodate making it safe for our dogs to be able to use the back yard.
Ann W.
They were very professional and there were no surprises.
Abraham P.
Response
Marc J.
They only use quality materials, provided phenomenal service and craftsmanship, and committed extra manpower to meet an ever-expanding job all in a timely manner. Can’t say enough good things about them.
Additional comments
Concern For Needs
Concern For Needs - Explained everything clearly and gave us several options to accomplish our goal.
Sales Solutions
Sales Solutions - Gave us multiple alternatives at different price points with a very good explanation of the pros and cons of each.
Follow Up
Follow Up - The job is still ongoing, but I anticipate giving this five stars given their performance so far.
Communication
Communication - Exception communication. They let me know what they expected to accomplish on a daily basis. We really appreciated the way. They broke bad news to us gently.
Project Manager Professionalism
Project Manager Professionalism - We appreciated their experience and knowledge.
Professional & Organized
Professional & Organized - We were impressed with how 7 jobs were being accomplished at the same time: window replacement, removal of EIFS and repair of rotted material & replacement with siding, demo of old deck and building new deck, application of scratch coat, painting, and installation of new gutters. The project managers really worked well together to make sure that they weren’t on top of one another. At one point I think we had 20 people out here working on the job and everyone working efficiently with no standing around waiting for someone to get out of the way.
Clean & Safe
Clean & Safe - At the end of each day, materials were stacked, neatly, and equipment moved around to the rear of the house so the neighbors didn’t have to look at a construction site for all hours of the day.
Recognized Excellence
Recognized Excellence - Brent and his entire window crew, Anthony and Witt - siding, Richard - deck, Jimmy & Brandon - gutters,, Jimmy Russel for allocating the necessary labor resources to get the job done as it expanded from just installing new windows to removal of the EIFS and adding all new siding and yet again to adding in replacing the deck.
Response
Andriane S.
Additional comments
Quality Of Materials
Quality Of Materials - These windows are amazing to look through!
Quality Of Workmanship
Quality Of Workmanship - We are very pleased with the quality of the instillation
Professional & Organized
Professional & Organized - After dealing with Sideco, we definitely appreciate how well organized this company is
Schedule
Schedule - Totally appreciated!!! I've heard so many horror stories from friends!
Value
Value - We knew you were not the cheapest, but considering the amount of work done, the quality of the materials and installation, we felt that your company offered the best value
Recognized Excellence
Recognized Excellence - Anthony made supervising so many people easy, when I know it actually is not that easy to manage staff. I didn't catch the name of the female interior painter, but everything she touched with a brush looked like it had been airbrushed or sprayed--never seen such a smooth paint job.
Areas Of Satisfaction
Areas Of Satisfaction - Overall, we are very pleased with our decision to use Sideco. It was a stressful decision for us considering how much this was going to cost, but since we plan on aging in place, we feel assured that the exterior of our house will be the last thing we'll ever have to worry about
Additional Comments
Additional Comments - Adding the crown molding to the rear windows was the best decision ever! The back of the house always looked so plain, and now it has a more finished look to it. Also, it was absolutely the right call to have the downspouts painted to match the body of the house. Looks so much better than trying to settle for a color that we would have been distracting to us
Response
Sandra E.
They did wonderful work. We will enjoy our new deck.
Zachary C.
High quality and thorough work.
Dan A.
I would recommend Sideco. They started a few weeks before expected and that is never heard of in their business. They started early and worked full days and cleaned up when finished. It took this team of craftsmen less than 3 weeks to finish. Another company would have taken months.
Sideco updated our nearly 100 year old house.
Additional comments
Areas For Improvement
Areas For Improvement - Did more than I expected
Areas Of Satisfaction
Areas Of Satisfaction - Quality of their workmanship
Jeff W.
Review
Cheryle D.
They are a trustworthy organization. They met and exceeded my expectations.
Additional comments
Schedule
Schedule - Everything was completed before they moved on to their next job.
Value
Value - With Sidco you get what you pay for.
Recognized Excellence
Recognized Excellence - All the workers did a great job. Jon Ward was the project manager. They have a “can do” attitude. If you can dream it, they can do it.
Areas For Improvement
Areas For Improvement - Not one thing.
Areas Of Satisfaction
Areas Of Satisfaction - After comparing the prices for a standard wood deck and the composite, I saw the difference. It exceeded my expectations in every way.
Paul B.
Additional comments
Communication
Communication - Austin did a good job keeping us updated.
Project Manager Professionalism
Project Manager Professionalism - Richard (Sr & Jr) kept me informed, answered questions about the materials & installation process, made sure the site was clean each night , and that we were satisfied with their work. Jimmy ('lil) finished with beautiful, seamless gutters, one almost 80' long, installed our lights and camera and made sure we were satisfied with the completed job.
Clean & Safe
Clean & Safe - Every morning the team laid out tarps on the driveway to prevent dust and mess, they ran magnetic pick-up tools throughout the day to make sure we didn't have any nails on the ground, swept and blew away dust, and cleared all their tools and materials from the driveway so we still had access to our garage every night.
Quality: Workmanship/Materials/Crew
Quality: Workmanship/Materials/Crew - The craftsmanship of the team is really proven in the details of their work. All the joints are clean, tight, and meticulously caulked (every joint, every nail). They hand painted the entire house, no overspray, no missed spots, our home looks better than new. Knowing we have James Hardy siding, installed to this level of professionalism and craftsmanship makes us feel very comfortable with our investment.
Value
Value - Knowing we have James Hardy siding, installed to this level of professionalism and craftsmanship makes us feel very comfortable with our investment.
Recognized Excellence
Recognized Excellence - Richard, the elder and the younger - they really spent a lot of time answering my product questions, telling me about my homes condition and build as they disassembled the exterior and what to expect as the job progressed. I wish I knew his name, but the man that was here at 07:00 every day calking every nail and joint on the house. Jimmy - the gutters look so good. I never appreciated gutters like I do now.
Additional Comments
Additional Comments - We have a single story, mostly brick, ranch style home. Built in the '80's. This was a huge investment for us. The work Sideco performed represents a significant investment for us in both cash and trust, we hope to outlive their warranty. Sideco delivered everything they promised. I know this was a small job for this team, just look at their web page, but they treated our home like it was their most important project. Thank you.
Response
Nancy M.
Absolutely and already have! I had an excellent experience with everyone at Sideco and love my windows and sliding doors.
Additional comments
Communication
Communication - Brent gave the day to day plan in advance and at the end of the day a report on what was accomplished.
Recognized Excellence
Recognized Excellence - Jimmy to start in showing what Sideco had to offer. Brent was an excellent manager and hands on worker. All the team worked together well and were very nice.
Jeanie B.
Most definitely, this company stands out in this industry!
Additional comments
Project Manager Professionalism
Project Manager Professionalism - Can not say enough about Brent Simms, a class act and a genuinely nice person!
Professional & Organized
Professional & Organized - Off the charts in this,area.
Clean & Safe
Clean & Safe - Yes, very impressive!
Quality: Workmanship/Materials/Crew
Quality: Workmanship/Materials/Crew - Could not be happier!
Recognized Excellence
Recognized Excellence - Brent and Efrain especially ... but the entire crew was phenomenal.
Judith A.
Jeff W.
Mike W.
Great product and company
Ron B.
Sideco Inc. was easy to work with. They have a phenomenal product, and they did a great job.
Mike L.
We will gladly recommend Sideco to anyone interested in a project similar to ours.
Sherry B.
When we chose Sideco, we knew that they provided the highest quality products: James Hardie siding, Marvin Windows and Timber Tech decking. But, those products are just what they are without quality craftsmanship/ workmanship by professional caring skilled people to install them. We have built many houses and renovated several others. Sideco is truly the best ever! They not only met but exceeded all of our expectations.
Laurie P.
Jimmy, Jon and the crew were all great to work with. Had issues crop up with project of which they informed me and we worked our solutions together. Will use them again!!
Jim F.
Our last construction day was July 13, 2023. Before the day was out my wife and I were hosting at our house a potential Sideco customer to show them the quality workmanship done by the Sideco crew. So, we already have recommended people to Sideco for their Hardie board project and will be happy to do so again in the future.
GuildQuality
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