They were fantastic. I loved working with Russ and all of the crew. They did roof, siding, and deck. They also painted. They felt like family. I kind of hated to see the job done because I liked the guys. They were professional and customer-focused. Russ went above and beyond. I know we had some issues with the city and Russ was tenacious in seeing it thru. Moe did an awesome job on the painting. I appreciated his personal touch. I appreciate that level of detail and customer service.
I will definitely use Side Pro Inc. again.
Duane the project manager was fantastic. Professional and great communications skills. Job was done on time and looks great. Tiffany in accounting also very helpful in coordinating payment.
Quality workmanship Organized - clean job site
They are very responsive compared to a lot of other companies.
I have recommended Side Pro to neighbors and I posted a recommendation on our Nextdoor page.
They did a great job. I had no problems and I am very happy with the look. I get compliments all the time with people saying they love what I have done with my home.
Easy friendly sales experience, great fast work and promptly responded to questions and concerns.
Side Pro was great to work with start to finish.After siding was so good we had them paint our house.Would like to use them again and have already referred them to a friend.
We are so completely pleased with the work done by Side Pro and the painters. All our needs were fulfilled, much to our satisfaction. The workers worked hard, quickly, and cleanly. Thank you so much!
We had a great experience with Side-Pro's from Troy who we met and connected with at the Seattle Home Show to Duane who was our Project Manager to our installation crew. Our crew was the best with Leo being our Lead. Everyone had the best attitude--professional, positive and responsive. Leo and his team were always available to listen to any details that needed to be discussed. Duane was a rock star throughout the entire process and went beyond the call of duty with some requests we made. I can't praise this company enough. We took the time to do the research to find the best company for us and the effort paid off. Side-Pro's, in our estimation, is the best in the business! I would recommend them in a heartbeat!
They did a great job and the siding looks great.
Quickly answered questions prior to signing the agreementDuane the Site Manager made himself available for any questions and stopped in to check on the project throughout. Ricardo, crew leader, was dedicated to doing an impeccable job. Honest about the entire potential cost of projectFinished the job in two weeks; efficiently and safelyImpressed with concern with lead paint poisoning (no one else brought up during the quoting process)
The job itself was done very well. Other than a communication problem, I was very happy with it.
From the staff, the job, the value i would highly recommend them to anyone !
My experience working with Side Pro was one of the best I have had when dealing with a contractor. Everyone I had the pleasure to interact with was friendly, courteous, and knowledgeable. I had a couple side issues (needed some plumbing done while the siding was off and an issue with my HOA concerning our plans to add a brick accent to the front of our home) that required the coordination and cooperation of the Side Pro crew. In all cases they were understanding, very flexible, and went out of their way to make the whole project go as smooth and stress free as possible. I can't say enough good things about Duane and his crew. Several of my neighbors commented on how quickly and efficiently they worked and how clean they left the job site each evening when then left for the day. I highly recommend Side Pro if you are in need of new siding.
After initial scheduling issues the company owner committed to an acceptable schedule. The crew showed up on time each day and performed very well. The site was kept clean and debris hauled away daily.
I am pleased with Side Pro's attention to detail, honesty and integrity. There are other options out there that advertise themselves on their customer reviews but Side Pro is the only one that bid the project honestly while addressing all potential issues. The work crew followed up with a thoroughly detailed job and we can be confident that not only is our exterior sound for decades but that there are also no hidden issues hiding behind the walls that other bidders were willing, no EAGER, to just cover up. I will recommend Side Pro every chance I am able and James Hardie should do the same! The house is beautiful!! Thank you Calvin, Alysha, Pat, Duane, Ricardo and the rest of the crew!!
They were great. The price was good. The quality and workmanship were excellent. The two guys that we had were really great. They were wonderful to work with. We had some changes that we wanted to make, and they worked with us on that.
The name of this company is very appropriate.....these folks are professionals. Communication and coordination was great and the siding and painting crews were craftsmen and highly efficient.
Overall the team did a nice job to replace the siding. It is professional. The team also followed the schedule very well, and always responded to your concern and addressed.
The best contractor I have yet encountered. The supervisor inspected all work, found and corrected problems that even I had missed. This is a quality organization!!
workmanship is good/solid. they are fast on the work, but they also take the time to get the job done right.No lengthly "punch list" at the end of their projects, like I've had with other contractors; they know what they're doing and what all needs to be done. I highly recommend SidePro- I will also have other projects for them next year.
I highly recommend SidePro. They were the most thorough in the bidding process and offered a very competitive price. I had originally planned on being on site each day the crew was working, but after two days of watching the crew work, I knew I didn't need to be around for everything to come out excellently. This level of professional work was evident to the entire neighborhood with many of my neighbors mentioning the quality of the work.
The work team assigned to our siding project - Duane, Ricardo, "Zero" and Kevin - did a thorough job. Very few quality pick-ups were needed, and all were handled promptly and professionally. The team worked well together, especially when developing plans to address challenges associated with landscaping and outdoor lighting issues. They communicated often to make sure I understood their approach to the project. I've worked a lot of construction, and this crew was one of the best. I recommend this team highly, and would gladly have them work on my home again.
This was our first time working with Side Pro. David Duistman did a wonderful job. We will be using them on future projects. We would not hesitate to refer them.
Side Pro was very professional to work with and quick at resolving any issues that we had.
The house looks great. I am very satisfied with the products and the install crew. The site was clean every night and I still haven't found a loose nail or staple on the ground.
They did everything they could to meet my scheduled needs. They went over and beyond. The quality was very good with the siding and the painting!! The only issue I had was not fixing a bent gutter.
The construction crew that we had was very professional and went above and beyond to help us out!
I am not recommending anyone until they get the work.
Good people, good work ethic.
All in all the work was good but you need to be at the site when they do the work to oversee them.
I would recommend Side Pro. Their crew did a great job on the project and the sales estimator, Calvin was a pleasure to work with. You will need to be proactive in staying on top of the project and driving communications with the multiple people involved; there isn't a single point of contact to manage the flow of information and decisions.
Truly a good, quality company to work with.
Everything was on time and the job looks great
Side-Pro completely replaced the defective Weyerhaeuser hardboard siding and most of the trim on my house with pre-painted color plus Hardie product. I also had a new Milguard window installed which entailed cutting a hole in the side of the house and installing new framing around the window. The two man crew did a good job and I am confident that the job was done to James Hardie installation standards, which is important to me.We also had the house color changed and existing trim, gutters, and downspouts repainted. The siding crew was scheduled to do the painting themselves, but after I asked for more attention to the painting detail, Side-Pro brought in a separate dedicated paint crew to do the painting to my satisfaction.
The service I received from Sidepro was spectacular, particularly from Russ (the GM) and Calvin (sales), for a major project (all new siding and windows) The crew was always on time, cleaned up well each day, answered my questions, and addressed ALL issues promptly. The work they did on the siding was superb, as was the installation of Milgard windows. I had some issues with the windows manufacturer and they went the extra mile to assist me in fixing the problem. I can't recommend these folks more highly!
The whole experience was positive for such a major project. Calvin, Mike, and Russ all contributed to keeping me up to date on what was happening. The crews were friendly and professional, not to mention FAST! The worksite was cleaned each evening and the amount of disruption to my life was minimal.
They were very professional, very well organized, and did what they said they were going to do when they said that they were going to do it. They were on time, neat, and clean. I did not have any issues with them. I would give them 5 stars, especially the installer. He was very professional and several of my friends have said that it looks nice. I am happy with it.
The overall experience was fantastic. As somebody who has had very few projects done on my house, I wasn't able to expect. I had nothing but a positive experience across the board.
After reviewing multiple vendors to do our siding, we found the people at side-pro to provide the most comprehensive answers to our questions. They are responsive and patient in walking through details and even in responded to repeated questions. Any confusions or issues was handled quickly and professionally with a level of customer care that was impressive. The crew worked quickly and kept us informed as the project progressed. Communicating with the lead builder was not an issue, and we felt they were quite accomodating of our family needs (no smoking, no foul language). There are aspects to how the company does business that can't be accounted for when comparing on price alone. Side pro provides that added value beyond the work itself. I would recommend them to others and use them again.
Initially we were just looking for a company to replace areas of damaged cedar siding, but as I worked with Calvin we were able to see the benefit of replacing all the siding with Hardie-Plank and the great value cost-wise. We also wanted to replace the single-pane aluminum windows and were so excited to learn that Side Pro could do everything for us (siding, windows and paint) at a great value compared to other companies I received quotes from. The staff and work crew were also excellent, being professional, timely, communicative with a strong work ethic. If we hadn't done everything at once, we would definitely be using Side Pro again for future projects.
They were very professional, answered tour questions, gave us references and made sure we were satisfied with the work. They came when they said they would and finished early. They put up siding and painting for us.
We had failed LP Siding and were extremely nervous about having it replaced after hearing horror stories from others that have had to do the same. We did a massive amount of internet research and Side Pro came up over and over in the top of our search criteria. From the first interaction Side Pro really stood out as a fantastic organization. Their follow up and communication was awesome. They were also very patient with all our questions and concerns. Ultimately, their bid was the most competitive so we decided that based on this and the idea that if our current interactions with them were any indication of how we were going to be treated in the future we would go with them. We could not be more pleased with the result. The new Hardiplank siding and new paint job made our house the nicest on the block. Simply put, Side Pro delivers on its promises, offers a great product and that is professionally installed by friendly experts and stands behind the final result. Thank you Side Pro, for making our house look brand new.
Quality of craftsmanship combined with unparalleled customer service make Side Pro stand out among other contractors. Their team truly exceeded my every expectation delivering a beautiful end product at a fair price. I have worked with a number of contractors in the past, but Side Pro is the most professional, customer oriented company I have dealt with to date. Even when last minute change requests came up or issues arose, Side Pro and their team went to work and made sure my expectations were met. Calvin Osborn who worked on this project told me early on, "We're not happy unless you're happy," and I can tell you they truly mean it. If I ever need siding, roofing, decks or windows replaced in the future, Side Pro is the only company I will call.
Lead Source - We found Side Pro through Angie's List initially. We had several companies come to bid on the siding project for our home. Although Side Pro was not the least expensive quote we received, the professionalism and expertise that Calvin Osborn displayed as he presented various options to us gave us confidence that they would not only perform the work to the standards we are looking for, but that they would stand behind the quality and craftsmanship afterwards.
Areas For Improvement - Side Pro never fell short of our expectations. In fact, they exceeded our expectations in almost every area. The level of customer service that we received from them was unparalleled. Calvin had mentioned early on that they want to ensure we are happy with the end product, and they truly meant it. On multiple occasions Calvin went to great lengths with Ronda and the siding crew to ensure that even small requests from us were heard and acted on.
Areas Of Satisfaction - The customer service we received from Side Pro was unparalleled. Calvin, Ronda, and the work crew worked tirelessly to ensure that our requests were met and expectations exceeded. We have worked with multiple contractors in the past, and Side Pro certainly stands out among them. The work crew always showed up on time and would be onsite working 9-10 hours a day to ensure they met our deadlines. I cannot recommend Side Pro enough. I only wish I had more projects for them to take on!
Current Referrals - Yes - I have passed Side Pro's information on to a friend of mine who is residing his home in Kirkland.
Recognized Excellence - Calvin Osborn went above and beyond on every count. From addressing change requests to helping to quickly resolve unexpected permitting issues that arose, he exceeded our every expectation. Our situation was very unique and somewhat complicated given the time frame we needed to have the work completed in and the manner we needed to have the bill of work broken out for payment, but Calvin never hesitated to take on the task and ensure we received what we needed. As a result, we plan to use Side Pro for any and all projects we can moving forward.
Side-Pro replaced our roof, siding, gutters, and painted the exterior of our house. Their entire staff was friendly, professional, and committed to quality work. The crew worked with an attention to detail, let us know when they needed our feedback, and were receptive to our questions and requests. We've received many compliments from our neighbors and appreciate Side-Pro's work on the transformation of our home.
Side Pro offered a very competitive bid, provided me with an accurate schedule and overall did a great job. I had seen them side/paint my neighbor's house and was impressed enough to hire them for mine. I was not disappointed. I highly recommend them.
Areas Of Satisfaction - Very quick and thorough. They were prompt and finished the job quickly and cleanly.
Recognized Excellence - My siding crew did a great job- I don't know their names. Grant, the painter did a great job. His crew was quick and finished on time and was very thorough.
Areas Of Satisfaction - I was very satisfied with everything they did.
Additional Comments - They did a wonderful job for me. I was very satisfied with them. I would absolutely recommend them to others, and I would use them again myself.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Side Pro Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys