Contracted them to replace siding of the house with factory painted Hardie planks. At the end of the project (3 months from date of order) they said they have no some prepainted panels and installed unpainted ones and painted them. The paint did not match the color of other prepainted panels so the house looks pretty ugly. They could have said this before the project start instead of at the last day of the project so I could probably go with someone else. Pretty inconsistent quality of work through the project and not really professional communication.
I have already recommended Side Pro Inc. twice.
They were fantastic. I loved working with Russ and all of the crew. They did roof, siding, and deck. They also painted. They felt like family. I kind of hated to see the job done because I liked the guys. They were professional and customer-focused. Russ went above and beyond. I know we had some issues with the city and Russ was tenacious in seeing it thru. Moe did an awesome job on the painting. I appreciated his personal touch. I appreciate that level of detail and customer service.
I will definitely use Side Pro Inc. again.
Duane the project manager was fantastic. Professional and great communications skills. Job was done on time and looks great. Tiffany in accounting also very helpful in coordinating payment.
Quality workmanship Organized - clean job site
They are very responsive compared to a lot of other companies.
I have recommended Side Pro to neighbors and I posted a recommendation on our Nextdoor page.
They did a great job. I had no problems and I am very happy with the look. I get compliments all the time with people saying they love what I have done with my home.
Easy friendly sales experience, great fast work and promptly responded to questions and concerns.
Side Pro was great to work with start to finish.After siding was so good we had them paint our house.Would like to use them again and have already referred them to a friend.
We are so completely pleased with the work done by Side Pro and the painters. All our needs were fulfilled, much to our satisfaction. The workers worked hard, quickly, and cleanly. Thank you so much!
We had a great experience with Side-Pro's from Troy who we met and connected with at the Seattle Home Show to Duane who was our Project Manager to our installation crew. Our crew was the best with Leo being our Lead. Everyone had the best attitude--professional, positive and responsive. Leo and his team were always available to listen to any details that needed to be discussed. Duane was a rock star throughout the entire process and went beyond the call of duty with some requests we made. I can't praise this company enough. We took the time to do the research to find the best company for us and the effort paid off. Side-Pro's, in our estimation, is the best in the business! I would recommend them in a heartbeat!
They did a great job and the siding looks great.
Quickly answered questions prior to signing the agreementDuane the Site Manager made himself available for any questions and stopped in to check on the project throughout. Ricardo, crew leader, was dedicated to doing an impeccable job. Honest about the entire potential cost of projectFinished the job in two weeks; efficiently and safelyImpressed with concern with lead paint poisoning (no one else brought up during the quoting process)
The job itself was done very well. Other than a communication problem, I was very happy with it.
From the staff, the job, the value i would highly recommend them to anyone !
My experience working with Side Pro was one of the best I have had when dealing with a contractor. Everyone I had the pleasure to interact with was friendly, courteous, and knowledgeable. I had a couple side issues (needed some plumbing done while the siding was off and an issue with my HOA concerning our plans to add a brick accent to the front of our home) that required the coordination and cooperation of the Side Pro crew. In all cases they were understanding, very flexible, and went out of their way to make the whole project go as smooth and stress free as possible. I can't say enough good things about Duane and his crew. Several of my neighbors commented on how quickly and efficiently they worked and how clean they left the job site each evening when then left for the day. I highly recommend Side Pro if you are in need of new siding.
After initial scheduling issues the company owner committed to an acceptable schedule. The crew showed up on time each day and performed very well. The site was kept clean and debris hauled away daily.
I am pleased with Side Pro's attention to detail, honesty and integrity. There are other options out there that advertise themselves on their customer reviews but Side Pro is the only one that bid the project honestly while addressing all potential issues. The work crew followed up with a thoroughly detailed job and we can be confident that not only is our exterior sound for decades but that there are also no hidden issues hiding behind the walls that other bidders were willing, no EAGER, to just cover up. I will recommend Side Pro every chance I am able and James Hardie should do the same! The house is beautiful!! Thank you Calvin, Alysha, Pat, Duane, Ricardo and the rest of the crew!!
They were great. The price was good. The quality and workmanship were excellent. The two guys that we had were really great. They were wonderful to work with. We had some changes that we wanted to make, and they worked with us on that.
The name of this company is very appropriate.....these folks are professionals. Communication and coordination was great and the siding and painting crews were craftsmen and highly efficient.
Overall the team did a nice job to replace the siding. It is professional. The team also followed the schedule very well, and always responded to your concern and addressed.
The best contractor I have yet encountered. The supervisor inspected all work, found and corrected problems that even I had missed. This is a quality organization!!
workmanship is good/solid. they are fast on the work, but they also take the time to get the job done right.No lengthly "punch list" at the end of their projects, like I've had with other contractors; they know what they're doing and what all needs to be done. I highly recommend SidePro- I will also have other projects for them next year.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Side Pro Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys