We had a water pipe leak because of a small nail from the baseboard that went through and through. The Servepro team came that very same day, within 4 hours, and did what was necessary to identify the affected areas, and set up their dehumidifier equipments. They were quicker than the plumber. Thank you!
They did a great job.
Cody was really professional. I would have gone crazy with my insurance company. It took a year and a half for the insurance company.
Servpro makes the best of a bad situation with fast and professional service.
Happy with the crew that set up the fans to dry the floor and remove them however not happy with the office staff and their lack of scheduling skills.
They are professional from start to finish.
The team that came to my house were extremely professional and caring. They even helped me move some furniture into the opposite side of the house while our family room was bring repaired.
I was really happy with their service.
Having a leak is never timely. We had TWO in less than a month! The crew came out right away to help save our home from further damage. Connie was so patient with me and my innumerable questions. Thank you Serv Pro. I would definitely recommend them.
They did a good job and were very thorough. I was pleased with everyone they sent. I wasn't fond of the company they used to do the cleaning of the clothes.
We don't have any idea of how their operation works. There is very poor communication between management and the hirer. We've been losing $1,300 a month on rent while they are making decisions that shouldn't take long to make. Understand the process before you agree with anything.
They perform as advertised...in our case it was removal of water damaged materials in our home....everything was surgically removed, structure left behind was dried completely, and the damaged areas were left completely clean and ready for contractor repair....no a spec of dust remained....it was truly amazing how efficient, clean and through they are....
They were very professional and courteous. I was concerned about my grandfather's items (footstool and some other items) that were packed in some boxes were missing. The employee (Chad or Brad) went above and beyond to find them for me.
Great Service
Make sure that you get an idea of the timeframe and what exactly is going to happen before they start. They need better communication from their end about what is going to happen, how it is going to happen, and when it is going happen.
The employees were fabulous, I trusted them in my home and during the remediation. However, items like toe kicks to all my cabinets were thrown away even though there was no damage and my countertop was completely left detached from the wall even though I was told it was not moved or removed. I now can not find anyone to fix the counter because we don't know what was done to it. It is not level and a huge gapping area where it does not touch the wall. How do I find out what was done and how to fix it? Please let me know
The work was done very professionally and in a timely manner.