Bryan, the project manager, was very professional, honest and reliable. He also communicated effectively with us during the whole project.

They are wonderful, Brian Fitzgerald was the head of the group and he and his group were fantastic. I have praised them to everyone and anyone I know. They went above and beyond what they were expected to do.

Additional Comments

Additional Comments - I really appreciate everything they did and their work ethic, you just don't find that these days and Brian was just wonderful.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how kind and caring the people we dealt with were. It was very nice to work with ServPro.

Recognized Excellence

Recognized Excellence - Brian was super wonderful to deal with. We spoke with him over the phone many times.

Areas Of Satisfaction

Areas Of Satisfaction - They were quick to get here and to get the water cleaned up.

My house caught on fire the Sunday before Christmas. It took six months to get back into my home after a small kitchen fire. Four months past the completion date I had to fire them. I had to threaten to sue them to get my contents taken care of. My contents were returned to me destroyed. Photographs were taken out of rubbermaids and dumped into boxes. Any fire would be a bad thing to deal with for a family and they could not have made it more stressful or worse. I am not finished with my insurance company in dealing with them. It was the worst possible experience I could imagine, on top of having a fire a week before Christmas.

I am very satisfied with this company.

Additional Comments

Additional Comments - I would recommend your company to my friends.