Service Master crews were prompt, courteous and professional in dealing with the aftermath of our house fire.
Showed up when scheduled. Addressed my water damage and began the clean up immediately
All of the employees who came to work in my home were professional, pleasant, and very hard-working. It was a very hot and humid day and they had to go up and down the basement stairs to get all the stuff out; nothing stopped them. They took a very short lunch break and no other breaks that I saw. They were wonderful.
I was very pleased with the service. I had no trouble with ServiceMaster at all, it was a great experience!
My only issue was Chris didn't remove water soaked cd's and records from top shelf of closer and we lost hundred of dollars of Valuable items.
They did a great job.
We have worked with ServiceMaster by Simmons in the past and we expected the same great service from Service Master Woodbrige. I would not work with ServiceMaster Woodbridge in the future. It was a terrible experience from beginning to end.
Very professional and on time. Plan to use them again and would recommend them to friends. Tim, James and Charles were great as was the entire team.
I would absolutely recommend them!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ServiceMaster - Woodbridge as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys