Homeowner beware. Do not use Semper Solaris Construction.
In spite of really bad weather the project resumed on schedule.
I would give them a negative star if there was one for recommending them.
The construction crew and work were fine, but the communication with the permitting process and management of the overall process was poor.
I was very pleased. The work is high quality.
The rating is due to the previously mentioned things I've said.
The supervisor for the roofing company argued with me. He had an attitude.
All was great… excellent service..!
Semper Solaris Construction subcontract their work.
The 3 installation crews for the roof, solar, and HVAC all did an amazing job and were very nice to talk with. They answered any and all questions we had about the install and were very patient. Highly recommend them to anyone looking for this type of work.
I am very pleased so far so good. This was a huge investment.
The project went off with our a hitch they did a great job and were efficient and cleaned up after each days work.
Owen corning product is excellent. Semper Solaris Construction installation and management caveat emptor. Buyer beware. Be prepared for anything with this organization.
I've already recommended Semper Solaris Construction Inc to several people.
The product has a great 50-year warranty and it looks good.
I don't want to waste my time explaining what is wrong with this company. They are a ZERO in my opinion. Over priced and under equipped to do the job right the first or even the second time.
I am dissatisfied with the entire project, the outcome, and the four months of incomplete work.
We had Semper Solaris (SS) install both a new roof and solar panels. The process was easy and installation of both occurred within a couple of months from initial meeting. Communication between us and SS was ok but not great. These are the issues we encountered:During the roof installation, there was a miscommunication between the on-site roofing sub-contractor and the SS office. The on-site roofers (sub-contractors out of North county) said that the sub roof was ok and did not need any plywood replacement. However, the office contacted us and said that we did need new plywood and that each piece of plywood would be extra. When we told the office what the on-site workers said, they appologized for the miscommunication and did not charge us extra.Also during the roof installation, our DIRECTV satellite had to be moved to a new location. DIRECTV charges for this and to reconnect the dish to the satellite. SS did not tell us we needed to move and re-install the dish until the roofers arrived. SS said they would give us a credit for this extra charge but I do not believe this occurred. During the solar installation, when the city inspector came out to approve the electrical panel, apparently he was not in a good mood. At first, he said everything looked good. He then went to his truck and when he came back he had changed his mind. It seemed that he did not like the SS guy sent to meet with him, or at least did not like what the SS guy said, which caused us to have to spend $650 to “clean up” the panel. The inspector said he would return to re-inspect but then never returned. This caused a delay to get the next phase.Finally, SDG&E took quite a while to give us the final approval to begin using the solar system. I felt like I had to be the one pushing to get this final approval rather than SS following up with SDG&E and me. No one from SDG&E or SS ever came during the three weeks we waited for approval. We kept asking why there was a delay. SDG&E said they were waiting for a picture of the panel but SS said they had already sent it.A few weeks ago, a SS rep reached out to us to see if we were happy with the new roof and solar system. We told the rep that we did not like the new attic vents because they do not move out the hot attic air and that we wanted to see about either getting whirly bird vents again or some other type of vent that actually moves the air. The rep said he would find out and get back to us. That has not happened.Overall, we are very happy with both our new roof and our solar system. We are making power and our current SDG&E bill balance is in negative territory, even though we’ve been running our A/C more than ever!
Semper Solaris Construction showed up on time. It took them less time to complete the job than what they quoted me. The work was done A1A. This was the best job I have seen done on a roof so far.
I appreciate the work Semper Solaris Construction Inc did and the quality of the materials. I like the roof.
Semper was recommended by my parents, so I thought the process would be as easy and satisfactory as theirs. Unfortunately, we have had failure after failure as soon as we signed the contract. We were put on ACH transfers to pay for our system, which would have been fine if we were able to initiate the transfer - Semper sends an email saying they are going to debit your account for tens of thousands of dollars with essentially zero notice. We paid for our system out of our investment account and that requires us to pull the money from there, which takes a few days. Semper gave like 24 hours notice before a transfer would take place. I don't know anyone who keeps that much money just hanging out in their checking account. After almost walking away from the deal, we were escalated to an Account Manager who assured me she would be with us from start to finish. We also learned that we could just write a check instead of the forced ACH transfers, so we did that. That was not an option the Sales Rep told us about. The roofing project went well and the site manager, Sean O'Connor, was fantastic. Great communication, customer service, and integrity. He informed us that the roof would be installed by a vetted sub-contractor, which is fine, but again the Sales Rep had told us all installers would be Semper employees. The solar install went seemingly smoothly except for the fact that the installers were stoned and the site manager for that portion (not Sean) didn't seem to care. The solar installers did not install correctly and we failed inspection twice. Trying to schedule someone to come out for remediation was a hassle and Semper has frequently told me that they would be out working on the house and never showed. At this point, our current Account Manager dissapeared and it took a very angry phone call from my husband to get in contact with anyone. After the remediation, they left the system on, which opened us up to penalties from SDG&E because we were running solar (and our meter was running backwards) for a few days. Our new Account Manager did not seem to think that this was a huge deal, but got the guys out to turn it off eventually. We have now been waiting for over a month for the City to come back out and inspect. I inquired as to why, and apparently the install plans had to be re-submitted because they changed. If the installers had done their job correctly the first time, this would not have been an issue. I am beyond frustrated that Semper has been so awful in their communication and unprofessional electricians. They have also not offered any sort of compensation for our continued delays and dissatisfaction with the company.
I am happy with the solar power system except for the monitoring system, which is terrible.
We loved Semper our first time around. The installation of our new roof went smoothly, and the install of the new solar, but we had an extended month of waiting due to Semper miscommunications, errors with our old system install to include not doing it, coming back out to do it, wiring it wrong and then having to come back out again to fix it. Although we were frustrated this time around, I think/hope this was a unique case. I'm happy with the pricing, quality of the materials and teams were fast. The apps are easy to use, and I'm confident things will be just fine moving forward.
We had a great experience.
I would like to recognize the foreman and his crew they did a very good job. Eduardo did a good job and the electricians did a good job.