Solid company. Quality work and finishes quickly.
They did an excellent job. I would want to hire them again in the future for solar panels.
I was not pleased with their timeliness and quality of workmanship.
Outstanding experience in value, quality, and workmanship!
I am just glad that my project is completed. I cannot and will never recommend that you use Semper Solaris for any roofing needs. Get a roofing company! use them for solar if you want the solar guys are fine.
I feel like I've been scammed. Working with Semper Solaris has been super stressful and a major time and money suck. Sales: My sales person just straight up lied to me. Communication: There was no point person for my project, the first go was a disaster, and then every crew that showed up after wasn't sure what they were doing, and told me that he previous crew did it wrong. I was never allowed to speak to ANY management throughout a very stressful process. I'm still discovering mistakes and disappointments after they came here 5+ times. I really wish I could get a complete redo on the roof job. Materials: Not high quality, I would say medium to low quality (do your research!, read the contract carefully!), overpriced for all materials. Worst of all my house is now hotter, less insulated, and my first electricity bill is the SAME as last year before I got solar and my rates went up. Getting solar is probably not worth it, unless you are doing it for environmental reasons, do the numbers and talk to PG&E.
This company does NOT communicate well at all with the clients. Whenever there was a problem, and there were lots of problems, I would attempt contact only to be ignored and lied to. I went with this company because they carry a 5 star rating and are ex military as am I. What should've been a two week project at most turned into 5 months with a broken pillar on day one and I had to hire someone myself to fix it. Shingle siding that was taken off that should NEVER have been removed and took weeks to get someone to finally get it taken care of. Not only will I NOT recommend this company to friends and family, I will go out of my way to tell them to go elsewhere.
Semper Solaris Construction did quality work and they were very professional.
At each point throughout this project, SS staff has kept me in the loop, sent reminders and updates, and has actually gone above and beyond.
The people at Semper are very nice, but as a company they are very disorganized. They don't complete the promise but if they got their act together then they would be a great company.
They are a well-organized company that does great work.
The follow up with Semper Solaris was not always on time. I had to request them multiple times to get back to me. The job took over half a year. It was a headache to get the job done.
From our first meeting to get information about the project until it was completed we had excellent communication and all schedules were met as discussed. When additional work was required due to deteriorated wood under our old roof we were not surprised and we felt the additional cost was fair and it did not delay the project.
The company was good once the work was done. When it comes to the office staff, they need a little help.
I was referred to you guys by a friend and now I’m reconsidering if that person was really my friend because of his recommendation.
Overall, work quality and final roof looks good, but it was a stressful to coordinate/argue with staff regarding change orders and cost. For example, a payment check that was paid to the contractor was forgotten and was charged again in the final billing, thus delaying our final bill document for over a month. The disposal fee for an additional layer was not included in the initial billing which added $990. Contractor will not show for appointment times without any followup calls. Miscommunication between the office staff and the contractor led to contractor not knowing the change orders in the field. At one point, I thought of changing roofing companies, but ended up going with them due to the deposit not coming back.
They provided me with a better and cheaper option than their competition. The work was done on time and they cleaned up after themselves. The roof looks great.
Semper was organized and communicated effectively throughout the entire process of our roofing and solar installation process.It was a great team effort.
I am happy I went with Semper Solaris!
It has not rained yet, but so far, my roof is excellent.
They paid attention to detail. I love the work they did.
We were not happy with the sales person. He was dishonest about who would be doing the work. We went with Semper Solaris because they hire and provide jobs for US military and they sent us Hernandez roofing instead. We hired Semper Solaris not Hernandez. The sales person tried to justify it by saying they were the tear off crew and actual Semper Solaris employees would show up to do the work with Semper Solaris uniforms...complete lie. The work was subpar...it started in September and when it was finally complete with all the mistakes corrected, it was March of the following year. There were many mistakes, sloppy work, unthoughtful to rain in the forecast, nails sticking out, broken rain gutters (which I saw the crew standing on), color and size issues of flashings etc. We were going to do solar with them too but not after our horrible experience.
I will let people know how they treated me.
Great team, a little disorganized in turning over between departments, but overall I feel they are the best option in the San Diego area.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Semper Solaris Construction Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys