I was waiting on a representative I talked with to come back, but he did not call me to inform me that he could not come, which was an issue for me. I cannot say that I would recommend them to others.

All aspects from inspection and quotation to job completion went smoothly.

Very professional, explained the project and process so all could understand what to expect

They went right thru the ceiling of our bedroom which made a huge mess and an even bigger mess when they repaired it!

The work was done with precision and expertise

Poor experience from start to finish. Over a year on our job and it is not done

They were absolutely great!! Donny did an excellent job of explaining what was needed to be done and Manny also did an excellent job letting me know how things were progressing. The whole crew was polite and friendly. They did a fantastic job doing the work and then cleaning up.

The initial people that came out were very knowledgeable and provided pictures of the roof from inside and outside. The initial purpose was to patch the roof where the electrical wires had entered the roof prior to the upgrade since it was a new roof 3 years ago. After seeing the pictures, it was obvious that we needed a new roof. They went into the crawl space and picked up on the ventilation problem. The pictures on the roof showed the caulking was loose. Better to get a new roof now before the problems became worse.

It's a bit nerve racking to have a job this big done on your house but they made it easy. Great crew, good work that looks great.

On time did a good job

Customer Services were great,answerd all questions. Very friendly.

Semper Fi Roofing & Exteriors gave a good line of garbage over the radio about what they do. They fell short when they got here.

The project coordinators quickly navigated around a freak lake effect snowstorm that left 9" of snow on the roof the day the roofing project was scheduled. The work was done in time, the roofing staff were very efficient and considerate. Communication was excellent. Cleanup was done thoroughly and completely. All in all, very happy with our decision to go with Semper Fi!

Absolutely great in every way.

The salesman that I worked with was really good and explained the whole process nicely. The contractor that walked around and showed me pictures was great. They were good people to work with.

The teamwork was amazing. I was impressed that every man knew his role and the coordination was great to watch. The foreman was very helpful and answered all questions. The finance team is still working with me to help get a lower interest rate.This is a great company. I highly recommend Semper Fi.

Before having me sign a review for the BBB, which honestly was a tad on the pushy side, the agreed upon work that was done in the attic, was not reviewed with me.
Thankfully, he was in our driveway long enough for me to happen to remember to look in the attic.
VERY disappointed with finding 25' of 6" flexible duct being coiled up in a space where only 6' at the very most was needed. (I should have known this might be an issue when I offered the person doing the work screw clamps to affix the duct to the vent connection(s) and he shook his head no, holding up the duct tape. Obviously the work in that regard is not really satisfactory. Adhesive is not the same in all temperatures, and may be less effective than a mechanical clamp.

Also, it would be best if your workers (or contractors, whichever, did not shoot their snot out a nostrils, into my front yard.
I kind of gave that a pass on multiple occasions...

But... when I told the guy that had me fill out the paperwork, what they did in the attic, and he looked at it and tried telling me that it wasn't an issue that having it longer allowed whatever....
I cut him off and asked him to please not say that.
Basically he tried to lie to me about a mistake that was made.
After I called him on it, he didn't attempt to continue with his false narrative.

Work was completed as promised.

The most open, honest people I have ever dealt with.

Very good work Very good people working.and very honest.

Great communication well organized work force

Our supervisor Colin was excellent! He kept us informed during the entire project! He took pictures which was helpful! He was kind professional!

The overall job was well done, done quickly and I was informed during every step of the process what was happening and roughly when.

They did excellent work and paid attention to every detail. The project manager kept us up to date on everything, and the clean up was very good.

They arrived early on both days and were very hard workers, I’m impressed!