I was happy with the work done, but I wish they would have finished the sealing of the concrete. I've had a lot of very nice comments made by my friends on the job.
I liked how the service was fast and they did a great job.
Areas For Improvement - None, they are super easy to work with, good people and trusty worthy!
Areas Of Satisfaction - Quality of workmanship.
Incredible value, great workmanship, honesty and professionalism above and beyond. This business was concerned about my/their product and any and all issues were handled immediately. I even got a real person on the phone that talked to me when I called. Not like other companies that want you to "leave a message" and never return your call. That is very important to me.
Budget - I never believed I could have this quality for the cost. I LOVE MY WALL (of windows)!!!!!
Employees & Subcontractors - Very courteous
Value - Above and beyond my expectations for the cost.
Trust - So much, I encouraged others to check them out.
Areas Of Satisfaction - Cost, workmanship, availability, respect!!!
Additional Comments - Great business, great people, great value. Could not be happier. Wish I had more reasons to use them.
They were very professional. We didn't have any problems with them or have to go back to negotiate. From the beginning to the end everything was exactly as they said and we were 100% pleased with the outcome. From the staff to the onsite workers they were all very professional and I would highly recommend them.
Lead Source - I heard about them at a home show.
Areas Of Satisfaction - I was satisfied with all of it - with the final work. From the beginning to the end.
Repeat Business - We're trying to decide to move, and if we're moving we'll be calling them to do the same thing again. If we stay we'll have them come out to do a gazebo type thing.
Schedule - They tried but the weather was terrible around here. They started working as soon as the rain stopped.
Likely To Recommend - I absolutely would recommend them.
Lead Source - We just drove by their office and got some quotes.
Areas For Improvement - They really didn't fall short of our expectations anywhere. They answered all our questions and gace us good ideas that we hadn't thought of before.
Areas Of Satisfaction - They were professional and they saved us money and gave us suggestions that would be more aesthetically pleasing.
Additional Comments - I thought they were fantastic.
Everyone was great, courteous, conscious, and clean. They did an excellent job and the project was done in a timely manner. It was beautiful after they finished.
Lead Source - I saw them at a home show.
Areas Of Satisfaction - Overall my experience was wonderful. Everyone was great, courteous, conscious, and clean.
Additional Comments - Sawyer's is an excellent company to work with but I would suggest they find another company to replace ViewTech.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sawyer's, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys