They were very thorough, very detailed in their work, professional, and they had good customer service. They did really good work.
The remediation would be five stars, but the reconstruction would be a zero-star rating.
I am very satisfied with what Rytech of Ventura County did.
They were not timely. They made me wait without any communication.
Rytech of Ventura County was very quick to respond and helped us out within a matter of a couple of days. The guys were very respectful and took good care of us and our space. We have already recommended them to multiple people in our condo that had similar issues.
If you don't need anything from storage you will have a better experience than I did. My first request was met, but my second one was ignored.
I would highly recommend Rytech to anyone I know.
The Rytech team was outstanding. We called on Christmas Eve because of an hot water leak in our slab and they had someone out to help us within a few hours. Incredibly precessional and responsive throughout the process. Explained the process, assisted us with our insurance company and helped us with a contact to get the leak detected and fixed. For a homeowner these events are stressful but with Rytech handling it we could rest easy. Thank you Rytech!
Rytech of Ventura was quick and courteous in answering my emergency call. Matt came out to asses my property the next day and come up with a game plan to address the major water damage my home suffered from the recent storm. I am eternally thankful that he was on my side to guide me through what was coming.
Professional and diligent.
They were fast, efficient, and mitigated the water damage successfully!
So far, I could not be more pleased with Rytech's service and performance. They are informative, experienced, helpful and efficient.
I thought they were very professional, were nice people, and did an excellent job!
Rytech of Ventura County was very professional and provided excellent service.
They were organized, timely, and communicated well with me.
They were great!
They were extremely professional. They were able to get in and do the work right away. They also kept me informed on every step of the way.
Rytech of Ventura County was very responsive, very courteous and professional.
They were very helpful, knew what they were doing, and were professional!
The work and service were wonderful.
Response was quick. We always felt well informed and everyone was courteous.
Rytech did a good job!
The move was handled in a timely manner, but still with care for our household items. They worked with us to help us pack the items we were taking with us, and made the whole move as easy as possible. I only wish that we could hire them when we move to another home. We would highly recommend Rytech.
Very professional work. It was very satisfactory. Everyone working in my house was professional and knew what they are doing. You cannot go wrong when hiring this company. Even the manager, Robert was extremely helpful. He went out hos his way to help the customer in need.
The men worked hard fast and were through in cleaning after the demolition.
They were professional, timely, always arrived when they said they would, and did a great job cleaning up after themselves.
I was not only blown away not just by the speed by which they accomplished the work that they were here to do but also by the thoroughness and communication from them.
I had a sewage disaster while renovating a half bathroom. I was concerned it would delay my project for months with all of the needed remediation and repairs, but everything had been completed within a week. I could not have been more impressed with their services!
They were very good. I liked their professionalism with scheduling and the technicians showing up on time.
I was very disappointed, and I had used them before, but this time they were awful.
The adjuster gave us instructions and they disregarded the adjusters instructions and did more damage to the floors.
Rytech of Ventura County was very clean, efficient, and respectful.
Expedited service and a very clean job. They do great work and they were great to work with.
For someone who has never gone through any type of damage to their home, they were so informative.
They damaged my refrigerator, and I am still fighting with them. They said they would give me $300.00 to replace the refrigerator, and that's not enough. A new one is over $1000.00. The adjuster is working with them to get this resolved.
Didn't seem to care much about accurately reporting to the insurance, they just wanted to get as much money out of the deal as possible. Then once they decided what they wanted to do, there was no urgency to get it done. They were going to leave us on a Friday to go all weekend with the house wet and now blowers/dryers until the following Monday.
Rytech of Ventura County was very professional!
They came right away and did the job pretty quickly. It was really appreciated!
We are very satisfied! Everything went very well.
Very professional and communicative. As I work for a large General Contractor , I was very satisfied how the did their work and were coordinated to minimize disruptions to my families Life related to the insurance Below Grade Water Leak.
The job was handled and completed in a timely fashion.
They have very poor customer service. They did not do what they were supposed to do. Triple A did not cover it. My mother had to cover it on her credit card. We had to pay for the whole house being covered with a tarp, and they only did a portion of it, so I had to call them again. We had to get Triple A involved, and they gave me the owner's name. He told me he'd be out the next day and I never heard from him. I had to call Triple A again, and he came back. There weren't enough sandbags and the tarp was flapping in the wind. They didn't do it properly after all of that.
Matt is great to work with.
Rytech crew did not arrive until the sun had set and darkness was falling as they applied the tarp, so I do not know how they got quality photos that were sent to my insurance company. I do not believe they sent quality photos, since I did not see then.
The technicians were very nice people but they came on a dark rainy day and I do not think they were able to see very well. They covered the areas with a tarp but it was blown off because of the wind. I do not think it was installed properly because my insurance estimator came to check and he said it was not covered properly.
It was a pleasant experience. They did a great job.
They were very professional. They responded in a timely manner to my call.
Rytech was a so amazing. They were efficient, friendly, and energized.
It was a good experience, all things considered when dealing with mold.
They did a great job.
They have a very professional and friendly crew that provided great service! Thank you Rytech!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rytech of Ventura County as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys