Very professional and worked to complete the work quickly.
Our insurance company connected us to Rytech of The Tri-County. First, there was visible mold from the water leak. They did not do any containment. They put up humidifiers, which spread the mold spores. When I told them to remove the humidifiers, they stated they could not do so without insurance approval. I am the homeowner, and I had to choose another company to finish the water mitigation.
Very good and responsive
Ultimately, Rytech of The Tri-County got the job done, and it appeared to be done right, but I was left with the equipment running in my unit and was forgotten about for a fairly extensive amount of time. Additionally, it would have been nice if they offered me the service to rebuild or repair the damage that had been done.
They did an excellent job.
Rytech ignored me, so I did not get the quality of service I expected.
They were very professional and did an excellent job.
Rytech of The Tri-County did a good job.
They are very nice, and cool guys.
Rytech arrived same day Monarch told them to start drying out attic.
They were very fast when it came to responding to our emergency.
Their response time was extraordinary. Rytech of The Tri-County was highly professional, thorough, and gave reassurance during that time, which we appreciated as we had serious concerns, and they did exactly what they said they would do.
They were very professional, and responded quickly.
Rytech was very helpful.
They left one humidifier in my living room and never returned my calls. My electric bill went skyrocketing, and they did nothing about it.
They were super professional, reliable and on time. They were very respectful.
They are excellent.
They are nice people, professional, timely, and did good work.
They did good quality work, were professional, and communicated well.
Rytech didn't do the job that they said they would with regards to the Water remediation they did on our house. It led to us needing to do mold remediation later - which since they were contracted with our home insurance company, they were also contracted to do the Mold Remediation. Also, the cost they quoted to the insurance company was four times the cost that was quoted to us from an independent remediation company.
They responded in a timely manner and were professional.
I wasn't totally satisfied with the job they did.
Rytech did not do the job. They came out on a Friday and brought the dehumidifier and blower. They put it in one area of the house and said they would come the next day to switch them to another area of the house that needed to be dried out. They did not come until Tuesday and when they came on Tuesday, it was just to take the equipment and leave. I called the company on Monday and they said they would send someone else. I took it upon my house to move it from one area to the next. When they came back on Tuesday, there was nothing else for them to do.
They are very nice. They really have a lot of machines to place in the house. I liked the technician, Ken, and the company. They were very quick.
Great service from everyone at Rytech. From beginning to end, everything went well, and we recommend Rytech to anyone who has a need for the services for a Water Damage Restoration Company.
When Rytech did my kitchen, they put plastic stuff around the parts of the kitchen and the vent. When I look up on the popcorn in the kitchen, I notice that there are now 3 holes up there. I'm not sure why they did that. I didn't get to talk to them. They did not take down the plastic that they put around. I couldn't use it for a while because they said I had mold. They take out the mold, leave the plastic up, and put up a sign saying I couldn't go in. There was a zipper. They only take down, and said whoever came to fix my kitchen would have to take down everything. Someone came and took down the plastic and I realized there were holes. I asked my son to look and see what was going on here. There were 3 holes on my popcorn, they didn't fix it. They came every morning on time, and told me what they were doing. They told me I couldn't go into the kitchen, so I didn't. When I look up, I see some holes up there, so I am wondering if they can fix it or when the other people come can they fix it. That's the only problem. They took about all the appliances out. I have to get my stove inside, it wasn't covered up. No dents on it, but it was so dirty. It was in my garage, I thought they would cover it or tell me to.
They are very professional, care about their clients and take their job very seriously. They did quality testing and provided me with feedback at every step. I am happy as a client that their communication is good and the quality of the service is great.
They have not started yet!
Marc was exceptional with his knowledge and expertise.
Rytech of The Tri-County did not do the job properly.
The Rytech representative was super efficient, friendly, and approachable.
I'm very pleased with every phase of it, They were very thorough, and I am very satisfied with the service. Thank you so much.
Rytech showed up promptly, even before my insurance adjuster did. The service technician, Kenneth, was very nice and friendly. He came every day to check on the machines. He was very helpful throughout the process.
They had a very fast response.
Rytech provided excellent work with on-time response!
The service technician was good.
The men they sent out were very helpful and very courteous.
At first, I thought I was satisfied with their work ethic but as the process moved along, I had a second company come out and they said there was a mold issue. They stated because there is not 10 feet of mold and therefore I shouldn't have to worry about there being mold. I made a call to a mold inspector on my own and they found mold everywhere. When it was brought up to Rytech because it wasn't visual, there was a lot that they overlooked. I had to use another company to use for mold remediation, water remediation and demolition.
They were very professional and well organized. The staff were great people to work with, and were understanding and kind.
The guys were really nice and seemed like they cared. They put tape all over the walls and it ripped up the walls.
They were very professional and came at the time they agreed.
YOU should have notified me BEFORE BEGINING..that re-instrallation of the 2 toilets/the 2 vanities,INSTALLING THE DRY WALS was my respons...ability
Rytech was chosen for me by my insurance company, and I am glad they were. I would definitely recommend Rytech to anyone who might need their services.
They were professional and showed up on time. They followed up and would answer questions, and were attentive to details.
They responded promptly and professionally.
Rytech was very nice, prompt, and professional. In these times where is seems that customer service and a quality product are lacking in a lot of companies, they exceed..They do what they say they are going to do and when they say they are going to do it! . An extra mention to Terry; he was very detailed with his work and giving me updates.
I am a satisfied customer. Rytech did a great job!
They were very professional and good.
Efficient in their work.
They were very good, professional, and knew what they were doing.