The company was very informative and dedicated. They were very helpful in the process, which helped take some of the strain off of the situation.
They are very, very slow right now.
Michael was phenomoneal and professonal, he went above and beyond, he was wonderful.
I am not sati8sfied with their service.
The men that came in that did the work were friendly, nice, and clean up their mess. They were very professional.
They are very polite, easy to talk to, and friendly. Any questions I had they answered well and did an excellent job!
They did a really good job. We had a couple of leaks afterward with the washer and humidifier. They came right back out and the manager called me as well. It was a series of unfortunate events.
They do good work!
They did a real good job.
Absolutely the best restoration co I’ve ever dealt with. The owners were fantastic.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rytech of the Midlands as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys