Very professional company

Professional, friendly, on time

Technician explain the step-by-step of what he was planning to do to assess the issue.

Rytech Restoration was quick, responsive, and knew what they were doing. It was easy to understand how everything works, and they delivered in rapid time!

The work that was done was timely and thorough. How it unfolded left me dissatisfied. New tenants were due to move their furnishings into my rental property on a Monday. They had already access to it, and stopped by 2 days before on a Saturday morning, to find several inches of water in the basement. When they told me, I was panicked, thinking a pipe had burst that frigid winter. It runed out the water had come from a burst pipe 3 houses up, that the Water Department fixed promptly. My basement was not the source of the problem. The basement was not finished, had parged stone walls and concrete floors, and a total of 3 pieces of 2x4's as a base for the stairs... the only wood touching the floor. By the time the tech arrived I had pumped out almost all of the water, with some puddling remaining. In my panicked state, it would have helped to have a calm voice talking me through options and associated costs. I did not get that. The tech politely and professionally brought in gear (fans and dehumidifiers), and began the process. I left, and left it up to the tech. I now no longer knew how long it would take, nor how much money it would cost, nor what options I had. It retrospect I could have done the job myself, but wasn't thinking straight. The job took a few days, at a cost per day I didn't know. When I got the bill, I was left wondering if I had really needed them at all, or if I did, must it really have taken that many days? Perhaps everything was just what I needed, and would be confident about that if someone had coached me through it, gave me options, and helped me make a better informed decision. I may very well have gone with their exact plan... I just don.t know. I suggest they consider doing some 'hand holding' at the start of a job. They may or may not get the particular job, but they would have had a more satisfied client with me.

The technicians from Rytech Restoration were professional, and the process was simple.

Rytech Restoration of Northeast Philadelphia did an excellent job.

Rytech Restoration of Northeast Philadelphia's communication is extremely poor.

Everyone from Rytech Restoration of Northeast Philadelphia was professional, helpful, and kind.

They did a good job and were in and out with no problems.

Travis and James provided excellent service.

I hope that friends never have water leaks like we had but would highly recommend Rytech for their professionalism, and thoroughness and keeping us updated regularly.

Messy work. Left jagged edges in ceiling.

They were very efficient, friendly, prompt, courteous, and they cleaned up everything nicely.

They did an okay job.

Rytech employees are courteous, respectful, and patiently answered my many questions.

The first person who came here, Adam, was very professional. He had someone with him that I also spoke with. They were both very nice and professional. They explained what they were going to do and what I needed to have done.

The technicians who came to the house were respectful and clean. We lived in our home during the project and they did a nice job of keeping the job site clean.

They did a great job, and they are very professional.

A huge waste of my time and use of funds.

They came when they were scheduled and stayed busy the whole time. They did an awesome job and explained every step of the process to me. The commitment was as they said it would be.

I would absolutely recommend Rytech Restoration! There were very professional, yet very easy to speak to, and answered all of my questions in a timely manner and very pleasantly.

Responded quickly to my watered basement and took away all debris. Used many fans to quickly dry out the cement floor. Explained each step they were doing and what needed to be done. Very professional employees. Would recommend this company. If ever in need of this type of service, I would use them again.

Rytech Restoration of Northeast Philadelphia was very quick and polite.

I would not hesitate to recommend them!

Rytech Restoration of Northeast Philadelphia is very efficient, professional and cost-effective.

We were impressed with the timely responsiveness. They provided thorough explanations and they had a very customer service oriented disposition.

Rytech Restoration of Northeast Philadelphia was very responsive and good to work with.

Rytech Restoration of Northeast Philadelphia was very prompt, professional, comprehensive, and did what they promised they would do in the timeframe they promised.

They were very professional and accommodating regarding the timespan on the weekend. They took into consideration that I'm taking care of children. They worked very quickly and professionally. I'm very happy. I would definitely recommend them. They're professional. The plumbing company I used was very professional as well. I spoke to one of the CEOs there.

They were great and amazing. They came quickly and did a lot of stuff. They cleaned everything up, but they took a long time.

I was not completely informed at each stage of what was taking place. Certain items did not meet my standards.

Rytech Restoration of Northeast Philadelphia was efficient and courteous, and I think they did a good job.

They knew I had pneumonia and they did not let me know that the mold treatment would be extremely toxic. I was not able to go into my house for several days and had not had a chance to pack. Terrible communication.

Additionally, they didn't even cut the drywall, they just clawed at it, so the holes were uneven.

Demolition left incomplete. Survey effective for water damage / infiltration. Removal of debris very good.

I am not happy with the rip-out that they did on my home.

They were very professional and courteous.

Rytech Restoration of Northeast Philadelphia was very professional.

Rytech Restoration of Northeast Philadelphia was very professional. They worked with my husband most of the time, as they came back and forth. I had no problems at all. I would definitely recommend Rytech Restoration of Northeast Philadelphia.

Rytech was prompt, arrived when they said they would, set up and monitored drying equipment promptly, and personally met with the insurance adjuster and myself to assure that everyone was on the same page. Great job, courteous and professional.

They were quick to respond.

Rytech employee arrived alone. Was unable to move appliances to remove baseboards to check for mold or moisture. due to my age I am unable to move said appliances. I am still unaware of any damage behind the appliances.

The Rytech employees showed up quickly after they were called, they were professional and knowledgeable, identified the problem and did the work to fix it. They cleaned up afterwards and came back when they said they would. Everything was done as promised. Thank you!

They were quick and efficient. They explained everything.

Nate and Adam explained the process and were very professional I would highly recommend Rytech

They were prompt, very efficient, and very polite. They were nice people.

They were very quick and responsive.

Rytech Restoration was very quick, did a great job, and was friendly. They knew what they were doing when they set up all of the equipment. I felt that we were in good hands after our flood.

They came out within 24 hours to look. It was another five days before they came back out here. They only came back because I pursued them.

Technically, my homeowner's agent recommended the company. Hard to 100% say if I would recommend to a friend, but only because I will probably forget the company name. Sorry.