Rytech technicians arrived quickly after I reported the water damage and assured me they would take care of the issues, which they did to my satisfaction. Jahmad, the technician, was professional, but also very kind and assuring during a stressful time.

I appreciate what they did, however they did not take great care of my stuff. When they were moving things they caused dents and damage to things.

Brandon and Victor were great. After a series of bad luck with water leaks they made my life easier. They were quick to respond, explained the process, and were very professional.

Extremely prompt, responsive and communicative.

I would NEVER recommend them to anyone! We were told that they would do everything in my kitchen. That didn't happen. All they did was the demo. We had to find someone to put my floor down and cabinets put in. DON'T use this company!

They did a great job.

There was poor communication throughout the process.

They are fast, courteous, and got everything done in a timely manner. They were very professional.

They do great work and have great employees.

Recognized Excellence

Recognized Excellence - The installer was so nice and respectful.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceed my expectations in all areas.

Additional Comments

Additional Comments - They did a great job in a respectful timeframe. They answered all my questions.

The gentleman was very polite, knowledgeable and friendly.

Schedule

Schedule - When he was held up on another job, he promptly called us to advise us that he was going to be about fifteen late. He asked us if that was alright with us. I appreciated his thoughtfulness.

The service was prompt, thorough, and very professional. They also had very good follow-up afterwards.

Vert professional, on time and explained every step of the job.

The crew was very friendly and helpful. They explained everything in detail.

Recognized Excellence

Recognized Excellence - I would like to recognize Josh for his exceptional service. He was very helpful.

Areas Of Satisfaction

Areas Of Satisfaction - Rytech of Charlotte exceeded my expectations in the restoration work they did.

Area Of Satisfaction

Area Of Satisfaction - Staff was very professional and courteous during the entire process.

Rytech provided fast and friendly service.

They are fine and easy to deal with. They are professional.

Overall Rytech is a great team. Communication needs to be better. I would still use them again.

Overall I had a great experience. Rytech was above the standard of customer service John and the team were great.

The professionals were very professional, resourceful, courteous, and polite.

Additional Comments

Additional Comments - I just thought it was a great experience. They came and then came back with another person. I thought they were very thorough and cleaned the area very well. He didn't deter when I was complaining about how long it would take to dry out.

Additional Comments

Additional Comments - Top notch employees

Process Explanation

Process Explanation - The service representative was very knowledgeable and let us know about everything he was doing in the house.

Employee Professionalism

Employee Professionalism - The service representative kept in constant communication with us.

Overall Rating

Overall Rating - Rytech did a great job!

Josh was very responsive and very professional. He explained the process and was very communicative throughout the process.

I had a pleasure working with Chase, he was very informative and explained everything well. He was professional and the job was executed in a professional manner. Job well done!

Additional Comments

Additional Comments - The guys were nice and they explained that there would be noise so there were no surprises.

Additional Comments

Additional Comments - My tech was named Josh. He was very professional in all aspects of our repair. He had a good working relationship with our insurance adjuster so the entire process went extremely smooth.